Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,087 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Randy D.
Unfollow Randy D.
Share Review
Report Review

Knowledge goes a long way.
August 12, 2023

Ordered from Tirerack before Always very helpful and knowledgeable.

Date of experience: August 12, 2023
Massachusetts
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Great product great price
August 12, 2023

Easy and quick found what I wanted right away no hassle

Date of experience: August 12, 2023
Massachusetts
1 review
0 helpful votes
Follow Jean S.
Unfollow Jean S.
Share Review
Report Review

Very Satisfied
August 12, 2023

I use Tire Rack based on my son's recommendation and am very satisfied. He guided me in my choices. He uses Tire Rack for himself and will mount the wheels and tires for me. The wheels we picked for the snow tires will look very nice.

Date of experience: August 12, 2023
Pennsylvania
1 review
0 helpful votes
Follow Danilo M.
Unfollow Danilo M.
Share Review
Report Review

Satisfacción …
August 11, 2023

It was simple I founded the tires I need wanted and good looking tires,the rating was convincing and enough proof for what I need for my driving I found all the good factors for the shopping needs
I'll be going and a long trip probably over 8,000 miles and I'm 100% confident this tires will be safe and the ride confortable.will revue in the future after trip

Date of experience: August 11, 2023
Alabama
2 reviews
0 helpful votes
Follow Ronald W.
Unfollow Ronald W.
Share Review
Report Review

Another flawless purchase
August 10, 2023

Purchasing was quick and easy. The delivery was exceptionally fast.

Date of experience: August 10, 2023
Georgia
1 review
0 helpful votes
Follow Todd G.
Unfollow Todd G.
Share Review
Report Review

Todd Roney's order experience.
August 10, 2023
Updated review

Easy website great products great prices have used in the past fast delivery good selection always in stock.

Date of experience: August 10, 2023

Good select and price
November 26, 2020
Previous review

Good select and price.

Date of experience: November 25, 2020
Minnesota
1 review
0 helpful votes
Follow Paul O.
Unfollow Paul O.
Share Review
Report Review

Fast, easy and accurate
August 10, 2023

Easy to shop and buy, and the tires were at my place in two days.

Date of experience: August 10, 2023
Maryland
1 review
0 helpful votes
Follow Jesse T.
Unfollow Jesse T.
Share Review
Report Review

3 Sets of Tires
August 10, 2023

Easy to order, notified me when I ordered a set of summer tires instead of all weather. Good experience.

Date of experience: August 10, 2023
Washington
1 review
0 helpful votes
Follow Jose M.
Unfollow Jose M.
Share Review
Report Review

Good experience and easy to shop and good prices well worth the money and time

Date of experience: August 9, 2023
Tennessee
1 review
0 helpful votes
Follow Mario V.
Unfollow Mario V.
Share Review
Report Review

Great okay satisfied good selection always have a...
August 9, 2023
Updated review

Great okay satisfied good selection always have a variety of products

Date of experience: August 9, 2023

Great okay satisfied good selection
August 9, 2023
Previous review

Great okay satisfied good selection

Date of experience: August 9, 2023
New York
2 reviews
0 helpful votes
Follow Timothy Y.
Unfollow Timothy Y.
Share Review
Report Review

Quick delivery
August 8, 2023

Easy website to use. Quick delivery. No issues. Bought 4 Michelin Cross Climate II. Had a side wall bulge on one of my existing tires so I needed them quickly. Tires were delivered in two days. Other shops said 1-2 weeks for delivery. I have used Tirerack a few times before. Always a great experience.

Date of experience: August 8, 2023
Florida
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Worked well
August 8, 2023

I was able to pick out the tire I wanted, not the tire they had.

Date of experience: August 8, 2023
Ohio
1 review
0 helpful votes
Follow Joel G.
Unfollow Joel G.
Share Review
Report Review

Great customer service
August 8, 2023

Customer service is great. I ordered a different size tire than what is on my vehicle the team at tire rack noticed and called me to verify that this was done intentionally or if I had accidentally ordered the wrong size before shipping my order. Excellent attention to detail and follow up.

Date of experience: August 7, 2023
District of Columbia
1 review
0 helpful votes
Follow Ricardo F.
Unfollow Ricardo F.
Share Review
Report Review

Reasonable price
August 7, 2023
Updated review

It was easy to navigate this site. There was a lot of options for tires and the delivery was convenient.

Date of experience: August 7, 2023

It was good
March 14, 2020
Previous review

It was good

Date of experience: February 12, 2020
Illinois
1 review
0 helpful votes
Follow Ryan B.
Unfollow Ryan B.
Share Review
Report Review

Tire Rack Review
August 5, 2023

Easy checkout process, competitive pricing, and fast shipping.

Date of experience: August 5, 2023
California
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

Best decision!
August 5, 2023

The process was Fast easy and no hassle. Thank you

Date of experience: August 5, 2023
France
1 review
0 helpful votes
Follow Shaphan Z.
Unfollow Shaphan Z.
Share Review
Report Review

Great service!
August 5, 2023

I buy all my tires from tire rack and will continue to do so.

Date of experience: August 5, 2023
Kentucky
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

Repeat customer, satisfied again.
August 4, 2023

Quick, easy and I like the reviews and videos. The delivery was delayed by FedEx a day, or overall, a good experience.

Date of experience: August 4, 2023
Tennessee
1 review
0 helpful votes
Follow Katina E.
Unfollow Katina E.
Share Review
Report Review

Quick service
August 4, 2023

Easy to order. They arrived very quickly. Customer service contacted me after order was placed to ensure I had ordered the correct tires, because my back wheels are wider than front. Great customer service.

Date of experience: August 4, 2023
Texas
1 review
0 helpful votes
Follow Steve O.
Unfollow Steve O.
Share Review
Report Review

Great
August 4, 2023

Great I didn't have to deal with anyone and got what I wanted

Date of experience: August 3, 2023