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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to use. Tire sent quickly and received and have bought tires several times and always great service and choices of tires
Very clear info and fast processing from page to page
My son pointed me at your website, and buying experience. It was just as he said, very easy, from beginning to end. The only thing missing was the option, like last time, of picking up the tires at the Burien Distribution Center, and saving some money. I would've been more than happy to do that.
Easy to order. Very straight forward. Thanks fir making it this way. K
Everything went smoothly. Called in w a question and the sales rep (4277) was super helpful. Thanks!
Easier than shopping in a showroom. Faster than Costco. And for my Mazda3 5-door, about $500 less than the dealer was charging for comparable tires. I spent $800 for 4 Kumho ECSTA PA51 XL tires, install and alignment; would have been $1300+ at the Mazda dealer. Even better: The dealer is in the Tire Rack installation network, so I had them mounted where I planned to go for the alignment. All in one shot. Sweet.
We've been Tirerack for about 40 years now. Consistently competitive prices and excellent service.
Finding my tires was easy, and getting them shipped to my shop of choice was easy as well. These tires were cheaper than from a tire shop.
Site made it easy to find wheels that are compatible with my vehicle and in stock.
Shipped quickly and arrived well packaged.
I have not fully opened the package (just enough to check the boxes for damage. I'll follow up if there was any damage.
Spending time to read reviews as well as ratings allowed me to have confidence in my choice..
Super easy! Got a notice that my tires were at Firestone ready for install, that was overnight! So I got lucky, I got next day tires, from Seattle to Portland.
Quick and easy search and compare on quality tires
Very easy to select the right tires. Provides enough information without being overwhelming
Could not close on the order using Firefox so had to re login using chrome
Could not close on the order using Firefox :(
Easy to navigate site and Q+A. I was buying a set of winter and on road A/T wheels and tires for my vehicle. After reading the Q&A on the site about tires and wheels I also did a chat when I put the items in my cart to assure they would fit. I received multiple shipments all on time or ahead of the days TR committed to.
Nice website with more information about the products than anywhere else. Even the tire manufactures do not have as much product detail available online.
This is my go-to site for Tire purchases. It's always easy to search and I appreciate the comparison feature and consumer reviews.
Very easy and user friendly site and check-out.
My faith in customer service has been restored!
I had an absolute nightmare experience with Carid! I'm serious. I was bound and determined to do what I set out to do for my daughter for her birthday. Tire rack came through like you wouldn't believe! After receiving half my order and being told that the other half couldn't be filled for lack of inventory by the manufacturer, I gave tire rack a call and in less than 48 hrs my complete order was on my door step! No fuss no muss! Done. Same product from the same manufacturer and at reduced price! It's refreshing to know that there is still a company that knows what customer service is. I'm a customer for life! Thank you TR for restoring my faith in a American business!
Best service, quality at reasonable prices. EZ ordering
Thank you they look great I put the on my Ram and was a perfect fit. Aggressive but not too much. Definitely have great traction on and off the road.
Excellent choice of tires with detailed descriptions. Easy to order and nice installation options.
Tire Rack always delivers. Maybe switch to Fedex Express, the service is much better than Fedex Ground. I got 5 tires on time and 1 showed up the following day.
Simple and straightforward. On time and the rims look great on our thunderbird.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

