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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,754
shipping
28,718
quality
29,278
This company responds to reviews on average within 1 day

Instant Feedback

529,904 reviews

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Colorado
1 review
0 helpful votes
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Great company
October 14, 2023
Updated review

Easy to use. Tire sent quickly and received and have bought tires several times and always great service and choices of tires

Date of experience: October 13, 2023

Received tires ordered very quickly.
September 30, 2022
Previous review

Very clear info and fast processing from page to page

Date of experience: September 30, 2022
Washington
2 reviews
0 helpful votes
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Easy Shopping and comparison. Thanks!
October 13, 2023
Updated review

My son pointed me at your website, and buying experience. It was just as he said, very easy, from beginning to end. The only thing missing was the option, like last time, of picking up the tires at the Burien Distribution Center, and saving some money. I would've been more than happy to do that.

Date of experience: October 13, 2023

Easy to order
May 26, 2021
Previous review

Easy to order. Very straight forward. Thanks fir making it this way. K

Date of experience: May 25, 2021
Massachusetts
1 review
0 helpful votes
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Everything went smoothly. Called in w a question and the sales rep (4277) was super helpful. Thanks!

Date of experience: October 13, 2023
California
1 review
0 helpful votes
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Smooth as silk.
October 13, 2023

Easier than shopping in a showroom. Faster than Costco. And for my Mazda3 5-door, about $500 less than the dealer was charging for comparable tires. I spent $800 for 4 Kumho ECSTA PA51 XL tires, install and alignment; would have been $1300+ at the Mazda dealer. Even better: The dealer is in the Tire Rack installation network, so I had them mounted where I planned to go for the alignment. All in one shot. Sweet.

Date of experience: October 13, 2023
Massachusetts
1 review
0 helpful votes
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Years of excellent service!
October 13, 2023

We've been Tirerack for about 40 years now. Consistently competitive prices and excellent service.

Date of experience: October 13, 2023
Florida
1 review
0 helpful votes
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Great experience
October 13, 2023

Finding my tires was easy, and getting them shipped to my shop of choice was easy as well. These tires were cheaper than from a tire shop.

Date of experience: October 13, 2023
Colorado
1 review
0 helpful votes
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Site made it easy to find wheels that are compatible with my vehicle and in stock.
Shipped quickly and arrived well packaged.
I have not fully opened the package (just enough to check the boxes for damage. I'll follow up if there was any damage.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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Good decision making resource.
October 12, 2023

Spending time to read reviews as well as ratings allowed me to have confidence in my choice..

Date of experience: October 12, 2023
Oregon
1 review
0 helpful votes
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A friend recommended...
October 12, 2023

Super easy! Got a notice that my tires were at Firestone ready for install, that was overnight! So I got lucky, I got next day tires, from Seattle to Portland.

Date of experience: October 12, 2023
Texas
1 review
0 helpful votes
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Tire Rack is Easy Rack
October 12, 2023
Updated review

Quick and easy search and compare on quality tires

Date of experience: October 12, 2023

Very easy to select the right tires
June 19, 2022
Previous review

Very easy to select the right tires. Provides enough information without being overwhelming

Date of experience: June 19, 2022
Florida
1 review
0 helpful votes
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Good except my webbrower didnt like it
October 12, 2023
Updated review

Could not close on the order using Firefox so had to re login using chrome

Date of experience: October 12, 2023

Could not close on the order using Firefox :(
October 6, 2023
Previous review

Could not close on the order using Firefox :(

Date of experience: October 6, 2023
New York
2 reviews
0 helpful votes
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Easy to navigate site and Q+A. I was buying a set of winter and on road A/T wheels and tires for my vehicle. After reading the Q&A on the site about tires and wheels I also did a chat when I put the items in my cart to assure they would fit. I received multiple shipments all on time or ahead of the days TR committed to.

Date of experience: October 12, 2023
New York
1 review
0 helpful votes
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Nice website with more information about the products than anywhere else. Even the tire manufactures do not have as much product detail available online.

Date of experience: October 12, 2023
South Carolina
1 review
0 helpful votes
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Another satisfied purchase
October 12, 2023
Updated review

This is my go-to site for Tire purchases. It's always easy to search and I appreciate the comparison feature and consumer reviews.

Date of experience: October 11, 2023

I found what I needed as always
October 4, 2023
Previous review

I found what I needed as always.

Date of experience: October 4, 2023

Very easy and user friendly site and check-out
October 19, 2022
Previous review

Very easy and user friendly site and check-out.

Date of experience: October 18, 2022
North Carolina
1 review
0 helpful votes
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Faith restored
October 12, 2023

My faith in customer service has been restored!
I had an absolute nightmare experience with Carid! I'm serious. I was bound and determined to do what I set out to do for my daughter for her birthday. Tire rack came through like you wouldn't believe! After receiving half my order and being told that the other half couldn't be filled for lack of inventory by the manufacturer, I gave tire rack a call and in less than 48 hrs my complete order was on my door step! No fuss no muss! Done. Same product from the same manufacturer and at reduced price! It's refreshing to know that there is still a company that knows what customer service is. I'm a customer for life! Thank you TR for restoring my faith in a American business!

Date of experience: October 11, 2023
Florida
1 review
0 helpful votes
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Great tires,great service - fast shipping
October 11, 2023
Updated review

Best service, quality at reasonable prices. EZ ordering

Date of experience: October 11, 2023

EZ ORDERING
November 20, 2020
Previous review

EZ ORDERING

Date of experience: November 20, 2020
Illinois
1 review
0 helpful votes
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Fast shipping
October 11, 2023

Thank you they look great I put the on my Ram and was a perfect fit. Aggressive but not too much. Definitely have great traction on and off the road.

Date of experience: October 11, 2023
Iowa
1 review
0 helpful votes
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Great tire selection
October 11, 2023

Excellent choice of tires with detailed descriptions. Easy to order and nice installation options.

Date of experience: October 11, 2023
Pennsylvania
1 review
0 helpful votes
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Tire Rack is awesome! Fedex ground not so much.
October 11, 2023
Updated review

Tire Rack always delivers. Maybe switch to Fedex Express, the service is much better than Fedex Ground. I got 5 tires on time and 1 showed up the following day.

Date of experience: October 11, 2023

Always easy, always quick
March 20, 2023
Previous review

Always easy, always quick.

Date of experience: March 20, 2023
North Carolina
1 review
0 helpful votes
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Great selection and service.
October 11, 2023

Simple and straightforward. On time and the rims look great on our thunderbird.

Date of experience: October 11, 2023