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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,756
shipping
28,720
quality
29,280
This company responds to reviews on average within 1 day

Instant Feedback

529,892 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Great selection and service.
October 11, 2023

Simple and straightforward. On time and the rims look great on our thunderbird.

Date of experience: October 11, 2023
Virginia
1 review
0 helpful votes
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Great one-stop shop.
October 10, 2023

Very user-friendly online shopping environment. Easy-to-use guide sees you through the whole process. Plus free mounting and balancing? Yes, please!

Date of experience: October 10, 2023
Virginia
2 reviews
0 helpful votes
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Fast delivery. Great installer!
October 10, 2023

Easy and fast! Great Installer, great communication. Excellent service.

Date of experience: October 10, 2023
Georgia
1 review
0 helpful votes
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Easy
October 10, 2023

Great experience, very good website. Tires came
Next day!

Date of experience: October 10, 2023
Louisiana
2 reviews
0 helpful votes
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Hawk brake pads
October 10, 2023

Right prices and quick delivery.Friendly customer service.

Date of experience: October 10, 2023
Washington
1 review
0 helpful votes
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Great experience the service was very helpful one l enjoyed

Date of experience: October 10, 2023
North Carolina
1 review
0 helpful votes
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Yoko tires
October 10, 2023

Great information on tires and reviews, easy order and checkout

Date of experience: October 10, 2023
Colorado
2 reviews
0 helpful votes
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Great info for EV tires
October 10, 2023

Easy ordering with great selection. With the recommended tires, I was able to parse out my ultimate winter tire selection for my MY Tesla. After reading the reviews specifically for the Rocky Mountain region, was able to make a determination. Ordering was easy and the tires showed up at my house the next day. Great service!

Date of experience: October 10, 2023
Hawaii
1 review
0 helpful votes
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Awesome
October 10, 2023

Excellent and simple. I live in Hawaii, I order it and in 2 days it's at my door

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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Good tires good service.
October 9, 2023

Helpful chat agent helped me. Very easy experience. I have bought all tires here for over 6 years now.

Date of experience: October 9, 2023
Virginia
1 review
0 helpful votes
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Fair price - Fast delivery
October 9, 2023
Updated review

Very pleased with service. Tires are tires but a fair price and quick delivery was appreciated.

Date of experience: October 9, 2023

Easy to order tires
October 3, 2023
Previous review

Easy to order tires.

Date of experience: October 3, 2023

Very easy to order online
March 31, 2022
Previous review

Very easy to order online.

Date of experience: March 31, 2022
Colorado
1 review
0 helpful votes
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Upon placing the order, it was not clear when I could pickup the tires at the Denver warehouse. An email a few minutes later indicating that another email would arrive when the tires were ready for pickup.

Date of experience: October 9, 2023
Virginia
1 review
0 helpful votes
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Easy ordering and fast delivery
October 9, 2023

Easy to save vehicle selections to come back to later. Tires aren't something you buy very often, so it's nice to have this information saved/stored to come back to in a year or more.

Date of experience: October 9, 2023
Maryland
1 review
0 helpful votes
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The only place I buy tires and wheels from
October 9, 2023
Updated review

Great info, really insightful expert opinions, helpful and easy to read and compare data that helps make confident and knowledgeable decisions. These are the reasons I keep coming back to tire rack time and time again for the personal cars and the race car

Date of experience: October 8, 2023

Easy to navigate site, exceptional detailed descriptions,...
January 31, 2023
Previous review

Easy to navigate site, exceptional detailed descriptions, helpful guides, the best site to research products and tires before purchasing

Date of experience: January 30, 2023

Easy to navigate and customer friendly website that...
May 31, 2021
Previous review

Easy to navigate and customer friendly website that allowed me to compare and decide on which tires I wanted. The flexibility of Affirm is great if needed and the peace of mind from the 2 year road hazard as well as the free shipping made it easy to choose tire rack.

Date of experience: May 31, 2021
Missouri
1 review
0 helpful votes
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Good experience. Several good choices. Easy to buy and ship.

Date of experience: October 8, 2023
Wisconsin
1 review
0 helpful votes
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Excellent way to buy tires.many
October 8, 2023

Ordering went well, delivery of tires was on time as stated.

Date of experience: October 8, 2023
Hawaii
1 review
0 helpful votes
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Super happy first time buyer.
October 8, 2023

I live in Hawaii. This site was perfect and easy to use.

Date of experience: October 8, 2023
New York
1 review
0 helpful votes
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Great service!
October 8, 2023

Very easy, and very informative! Answered all my questions.

Date of experience: October 8, 2023
New Hampshire
2 reviews
0 helpful votes
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Always a pleasure
October 8, 2023

Always great to deal with easy and very helpful with online ordering and if something dosent look right they will always call to confirm that's what you wanted before shipping thanks again

Date of experience: October 8, 2023
New York
1 review
0 helpful votes
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I like that you recommend tires that fit what is important to me.

Date of experience: October 8, 2023