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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,848 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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The concept of ordering tires was not my first choice but it gave me control of getting what I wanted

Date of experience: March 15, 2024
Florida
1 review
0 helpful votes
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Great Prices, very easy transaction, free road hazard is a nice addition.

Date of experience: March 15, 2024
California
1 review
0 helpful votes
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Easy shopping experience. Very accurate recommendations. Good prices.

Date of experience: March 15, 2024
Virginia
1 review
0 helpful votes
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Easy web page and deals pop up all the time. Found my deal after a few attempts.

Date of experience: March 15, 2024
Wisconsin
1 review
0 helpful votes
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Easy to shop very convenient. The tires arrived earlier than scheduled. Happy with my purchase.

Date of experience: March 14, 2024
Wisconsin
1 review
0 helpful votes
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Typically excellent.
The selection of tires is terrific, but what is even more useful is the research library provided. Many retail tire stores will recommend what brands they want to move, but the breadth of selection at TR ensures that I'll get the tires best suited for my needs.

Date of experience: March 14, 2024
North Carolina
1 review
0 helpful votes
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Great tires and service
March 23, 2024

Love the tire review comparisons and the tire finder tool.

Date of experience: March 13, 2024
Indiana
1 review
0 helpful votes
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Great Place to get Tires!
March 22, 2024

Great Experience selecting the tires and learning about everything tire-related. I received the tires next-day, then scheduled an appointment to get the tires put on (the only recommendation they had was much farther away and would've cost a lot more...so, I recommend doing your research before choosing their recommendation there). Have only had the tires on my car for 1 day, so can't say much about them at this time, but hope they'll live up to the great reviews and UTQG specs I found here at Tire Rack!

Date of experience: March 12, 2024
New Jersey
2 reviews
0 helpful votes
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Amazing!
March 22, 2024

Good price,easy ordering,quck delivery!
Spoke to the operator and got great help as well,nice and professional.

Date of experience: March 12, 2024
Florida
1 review
0 helpful votes
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Great deal
March 21, 2024

Easy to find the quality tire that I want and a great selection.

Date of experience: March 11, 2024
Missouri
1 review
0 helpful votes
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Very simple to get nice tires
March 11, 2024

Convenient system for finding tires and very easy to order

Date of experience: March 11, 2024
New Jersey
1 review
0 helpful votes
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Acceptable
March 10, 2024

Good previously on price.
Today could buy cheaper from different supplier.

Date of experience: March 10, 2024
Georgia
1 review
0 helpful votes
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Tires
March 10, 2024

Easy to find and navigate the web site found the tire size easily

Date of experience: March 10, 2024
Pennsylvania
1 review
0 helpful votes
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Always easy, and fast!

I've been using tire rack forever, they've worked in so many areas to remove the friction(sorry pun) of selecting confirming fit and ordering, even sending directly to our preferred shop. This is the way all car parts ordering systems should work, embracing the realities of owner purchases, but doesn't necessarily install what they purchase themselves

Date of experience: March 7, 2024
India
2 reviews
9 helpful votes
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Superb
March 12, 2024

In my opinion it's hard to review or rate a company until you have a problem. I had a problem with tires purchased from Tire Rack and it was a very complex scenario and only related to a warranty tire issue. The team at Tire Rack worked through all of it and made good on all warranties and promises. Highly recommended. Great prices and great Services

Date of experience: March 1, 2024
Maryland
1 review
0 helpful votes
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Satisfied Customer
February 28, 2024
Updated review

I used Tire Rack for my last two tire purchases. I have good experience with them. That's why I keep coming back.

Date of experience: February 28, 2024

Very user-friendly website
February 2, 2023
Previous review

Very user-friendly website. Good information and easy to get comparisons.

Date of experience: February 2, 2023

Web site is easy to navigate
February 18, 2021
Previous review

Web site is easy to navigate. Contained all the information I needed.

Date of experience: February 18, 2021
Georgia
1 review
0 helpful votes
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Very easy site to navigate, competitive prices, easy scheduling for installation.

Date of experience: February 19, 2024
Alabama
1 review
0 helpful votes
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Quick and Easy. I waited until Tire Rack got my tires I needed in stock, because all other outlets were more expensive and I worried about the quality at other outlets.

Date of experience: January 21, 2024
Georgia
1 review
0 helpful votes
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Misleading and rude
January 24, 2024

I purchased a tire here and did not realize buying a tire wouldn't be enough and there would be more costs and more days without a car from having to buy a wheel and get it installed. This was frustrating, but my main complaint comes from their customer service. I left my thoughts on a customer survey and received a very rude and condescending email back stating my problems were my own fault, when THEY are the ones who asked for my thoughts with the survey only to be met with the rudest response. I have since looked online and have found three other reviews stating the exact thing that they are which is: MISLEADING. There are so many aspects to how this website works and takes your money without describing the clear intentions or what product you are really getting. Disappointed

Date of experience: January 17, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out.

California
2 reviews
0 helpful votes
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Always reliable.
January 7, 2024
Updated review

I've always order here at tirerack.com. So far im pleased.

Date of experience: January 6, 2024

Its too early right now... but so far im pleased.
October 2, 2022
Previous review

Quick and easy. It was delivered in time. There are options for payments. Over all is convenient.

Date of experience: October 1, 2022

Tire rack order continental tires
November 8, 2021
Previous review

Easy-to-use and convenient bought it through affirm to purchase the product and pay over time.

Date of experience: November 7, 2021

Good
March 7, 2021
Previous review

Good

Date of experience: March 7, 2021