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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The concept of ordering tires was not my first choice but it gave me control of getting what I wanted
Great Prices, very easy transaction, free road hazard is a nice addition.
Easy web page and deals pop up all the time. Found my deal after a few attempts.
Easy to shop very convenient. The tires arrived earlier than scheduled. Happy with my purchase.
Typically excellent.
The selection of tires is terrific, but what is even more useful is the research library provided. Many retail tire stores will recommend what brands they want to move, but the breadth of selection at TR ensures that I'll get the tires best suited for my needs.
Love the tire review comparisons and the tire finder tool.
Great Experience selecting the tires and learning about everything tire-related. I received the tires next-day, then scheduled an appointment to get the tires put on (the only recommendation they had was much farther away and would've cost a lot more...so, I recommend doing your research before choosing their recommendation there). Have only had the tires on my car for 1 day, so can't say much about them at this time, but hope they'll live up to the great reviews and UTQG specs I found here at Tire Rack!
Easy to find the quality tire that I want and a great selection.
Convenient system for finding tires and very easy to order
Good previously on price.
Today could buy cheaper from different supplier.
Always easy, and fast!
I've been using tire rack forever, they've worked in so many areas to remove the friction(sorry pun) of selecting confirming fit and ordering, even sending directly to our preferred shop. This is the way all car parts ordering systems should work, embracing the realities of owner purchases, but doesn't necessarily install what they purchase themselves
In my opinion it's hard to review or rate a company until you have a problem. I had a problem with tires purchased from Tire Rack and it was a very complex scenario and only related to a warranty tire issue. The team at Tire Rack worked through all of it and made good on all warranties and promises. Highly recommended. Great prices and great Services
I used Tire Rack for my last two tire purchases. I have good experience with them. That's why I keep coming back.
Very user-friendly website. Good information and easy to get comparisons.
Web site is easy to navigate. Contained all the information I needed.
Very easy site to navigate, competitive prices, easy scheduling for installation.
Quick and Easy. I waited until Tire Rack got my tires I needed in stock, because all other outlets were more expensive and I worried about the quality at other outlets.
I purchased a tire here and did not realize buying a tire wouldn't be enough and there would be more costs and more days without a car from having to buy a wheel and get it installed. This was frustrating, but my main complaint comes from their customer service. I left my thoughts on a customer survey and received a very rude and condescending email back stating my problems were my own fault, when THEY are the ones who asked for my thoughts with the survey only to be met with the rudest response. I have since looked online and have found three other reviews stating the exact thing that they are which is: MISLEADING. There are so many aspects to how this website works and takes your money without describing the clear intentions or what product you are really getting. Disappointed
I've always order here at tirerack.com. So far im pleased.
Quick and easy. It was delivered in time. There are options for payments. Over all is convenient.
Easy-to-use and convenient bought it through affirm to purchase the product and pay over time.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out.