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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

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New Hampshire
2 reviews
0 helpful votes
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Always a pleasure
October 8, 2023

Always great to deal with easy and very helpful with online ordering and if something dosent look right they will always call to confirm that's what you wanted before shipping thanks again

Date of experience: October 8, 2023
New York
1 review
0 helpful votes
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I like that you recommend tires that fit what is important to me.

Date of experience: October 8, 2023
Tennessee
1 review
0 helpful votes
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Great selection
October 8, 2023

Great price and easy to find what you want would recommend

Date of experience: October 7, 2023
New York
1 review
0 helpful votes
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Easy
October 7, 2023
Updated review

Reviews on tires were available, compared several tires and made my choice

Date of experience: October 7, 2023

Easy navigation
June 11, 2020
Previous review

Easy navigation

Date of experience: June 11, 2020
Alaska
1 review
0 helpful votes
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My tires were delivered to the installer in two days! The whole process was so easy and Firestone did a great job with the installation!

Date of experience: October 7, 2023
Michigan
1 review
0 helpful votes
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Fairly priced, well packaged, and arrived quickly.
October 7, 2023
Updated review

Site is well organized and easy to navigate, liked that there was brake packages.

Date of experience: October 7, 2023

Site is well organized and easy to navigate
October 1, 2023
Previous review

Site is well organized and easy to navigate.

Date of experience: October 1, 2023
California
1 review
0 helpful votes
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Very convenient! I will definitely come back to order again next time.

Date of experience: October 7, 2023
Illinois
1 review
0 helpful votes
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Easy shopping, good deals
October 7, 2023
Updated review

I've bought from Tire Rack several times now. I appreciate the easy to navigate and excellent information on tires, particularly the Tire Rack evaluations and comparisons. It's also extremely convenient to be able to have them drop shipped directly to a local installer.

Date of experience: October 7, 2023

Easy to use site. I was very impressed when, very shortly after placing my order, a Tire Rack representative called to review my order and application. Though my replacement tire size was a factory option, it wasn't shown as available for my car. But, with a brief discussion and some confirmation photos, all was addressed. Drop shipping to my local Discount Tire store for installation was also very convenient.

Date of experience: June 22, 2023
California
1 review
0 helpful votes
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Fast, efficient service with great pricing
October 7, 2023
Updated review

Received wheels in a timely manner. If I had to complain I would say this is the second time I've ordered black wheels from Tire Rack and received chrome lug nuts rather than black. Also, I unknowingly purchased wheels that feature dual valve stems- a shock to me when I opened the boxes. It would've been cool to get a heads-up on that. I received option to buy 4 valve stems, but no mention of the other 4 gapi g valve stems.

Date of experience: October 6, 2023

As expected
October 30, 2023
Previous review

As expected

Date of experience: September 30, 2023
South Carolina
1 review
0 helpful votes
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Best place to get Tesla-S tires
October 6, 2023

You guys always have what I need, and the service was great!

Date of experience: October 6, 2023
South Dakota
1 review
0 helpful votes
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Very Impressed!
October 6, 2023

Thanks for a great online experience. I couldn't be more impressed with the speed i received my order. My wheels/tires shipped separately, but i ordered on a Friday and had my first wheel and tire the next day, with the other 3 arriving the following business day. You definitely exceeded my expectations!

Date of experience: October 6, 2023
New Jersey
1 review
0 helpful votes
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2017 Mini Tire Replacement
October 6, 2023
Updated review

So quick and easy to place order - great customer service as well

Date of experience: October 6, 2023

Great...
April 30, 2023
Previous review

Great...and so easy

Date of experience: April 30, 2023
Minnesota
1 review
0 helpful votes
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Simplified
October 6, 2023

Needed new wheels and tires, shopped around town and nothing was available and needed to be ordered and wasn't going to save me any $$. Went to TireRack and boom! Done!

Date of experience: October 6, 2023
New Hampshire
1 review
0 helpful votes
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Good, but need more installation networks.
October 6, 2023
Updated review

So far ok. No issues noted, tires seem to work fine.

Date of experience: October 6, 2023

Ease of use
May 9, 2022
Previous review

Ease of use

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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Best you can possibly get!
October 6, 2023
Updated review

I found the desired size and brand half price compared to from other online retailers. Absolutely stunned. Can't beat the price, can't beat the service. Tires came in 2-3 days right at my door. Best you can get!

Date of experience: October 6, 2023

Price of the tires in my shopping cart changed after...
September 30, 2023
Previous review

Price of the tires in my shopping cart changed after midnight right before purchased.

Date of experience: September 30, 2023
Missouri
1 review
0 helpful votes
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Tire Rack is the only place I shop for wheels and...
October 6, 2023
Updated review

Tire Rack is the only place I shop for wheels and tires! Best prices, best service, and the most user friendly system to choose your package. Thanks for being awesome!

Date of experience: October 5, 2023

Incredibly easy and user friendly to pick out the perfect...
October 12, 2019
Previous review

Incredibly easy and user friendly to pick out the perfect set of wheels and tires specifically for my vehicle!

Date of experience: October 12, 2019
California
1 review
0 helpful votes
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Good Service
October 5, 2023
Updated review

Good selections and prices. Shipping and Installation was very good. Overall experience was excellent.

Date of experience: October 5, 2023

Good selections and prices
September 29, 2023
Previous review

Good selections and prices.

Date of experience: September 29, 2023
Texas
1 review
0 helpful votes
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A nice spare wheel and tire for the Focus RS.
October 5, 2023
Updated review

I purchased a 2018 Ford Focus RS, but they do not come with a spare tire.
I found the perfect spare wheel and tire at tire rack. Easy to find price and buy as a combo.
Delivered on time. Very well packed and no damage at all. I will buy again.

Date of experience: October 5, 2023

Great prices and super easy to do a wheel tire package.

Date of experience: January 27, 2023
Virginia
1 review
0 helpful votes
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Fast and efficient
October 5, 2023

The prices of certain tires have had a significant increase at present. Tire tack got
Me the tire fast.

Date of experience: October 5, 2023
New York
1 review
0 helpful votes
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Great place and great Price. Thank You!
October 5, 2023
Updated review

Wham Bam Just Like that at my door. Easy as 123. I would recommend to anyone.

Date of experience: October 5, 2023

VERY EASY TO USE!
October 22, 2021
Previous review

VERY EASY TO USE!

Date of experience: October 22, 2021