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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,962 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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Service and availability are unmatched, the tires arrived faster than expected and I couldn't be happier

Date of experience: October 4, 2023
New Jersey
1 review
0 helpful votes
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Easy to order, multiple payment options, excellent delivery service.

Date of experience: October 4, 2023
New York
1 review
0 helpful votes
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Very Good
October 4, 2023

Easy to navigate website
Shipping time is really good received order fast.
Wide selection of tires and brands
Very satisfied overall

Date of experience: October 4, 2023
Virginia
2 reviews
0 helpful votes
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Tires cheaper and quick delivery
October 4, 2023

Easy to navigate and found the tires that I currently have installed on my car for a reasonable price and delivered to my mechanic very quickly.

Date of experience: October 4, 2023
New York
1 review
0 helpful votes
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Great customer service!
October 3, 2023

Very easy and efficient, and customer service - both chat and follow up phone call, were GREAT! Product was just as we expected and delivery was incredibly fast.

Date of experience: October 3, 2023
Florida
1 review
0 helpful votes
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Perfect service
October 3, 2023
Updated review

Bought twice from Tire Rack and both times 100 perfect!

Date of experience: October 3, 2023

So far so good let's see if there is a disconnect between...
August 19, 2023
Previous review

So far so good let's see if there is a disconnect between placing the order and actually getting all done correctly

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Excellent service and delivery time
October 3, 2023

Cookies and cream would have made it perfect... all good thanks... LP

Date of experience: October 2, 2023
Illinois
1 review
0 helpful votes
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Purchasing my tires was very easy!
October 2, 2023

Purchasing my tires was very easy. The website is extremely easy to navigate and find exactly what I was looking for.

Date of experience: October 2, 2023
Ohio
1 review
0 helpful votes
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Fast and easy
October 2, 2023

Easy to use. Ordering was easy and tires delivered straight to shop for installation.

Date of experience: October 2, 2023
Pennsylvania
1 review
0 helpful votes
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It was good
October 2, 2023
Updated review

TireRack website and payment system always seems to just work. Thank you

Date of experience: October 2, 2023

The website was difficult to navigate
June 28, 2023
Previous review

The website was difficult to navigate

Date of experience: June 28, 2023

.
May 5, 2020
Previous review

.

Date of experience: May 5, 2020
Minnesota
3 reviews
0 helpful votes
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Pretty straight forward, I ordered tires using their websites sizing guide. I picked up the tires, got to the service center to have them installed and was told they won't fit. Called Tire Rack and they said that's my problem because I should have known which tires fit. Even though I used their size guide.

Date of experience: October 2, 2023
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

New Jersey
1 review
0 helpful votes
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Great Prices/Fast Shipping
October 2, 2023

Easy and good prices. Fast Shipping and delivery. Be wary of installation prices from thier independent installers. It is always more

Date of experience: October 2, 2023
Ohio
1 review
0 helpful votes
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Great service
October 1, 2023

Easy to understand ordering process online. They had exactly the tires I needed.

Date of experience: October 1, 2023
Maine
1 review
0 helpful votes
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So easy and best price on the internet. Fastest service I've ever experienced.

Date of experience: October 1, 2023
Wisconsin
1 review
0 helpful votes
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Easy to shop for correct wheels.
October 1, 2023

Easy to navigate website. It would be nice to include load ratings on the wheels.

Date of experience: October 1, 2023
Pennsylvania
1 review
0 helpful votes
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Your staff is very knowledgeable
October 1, 2023

It was good. You had what I needed and ordered. Thanks.

Date of experience: September 30, 2023
New York
1 review
0 helpful votes
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Quick shipping
October 1, 2023

Great experience with tire rack, fast shipping, tires in stock and great rebate!

Date of experience: September 30, 2023
Maryland
1 review
0 helpful votes
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Thumbs Up
September 30, 2023
Updated review

Fine as always. No problems, no fuss. First class.

Date of experience: September 30, 2023

Excellent
May 22, 2023
Previous review

Excellent. No issues.

Date of experience: May 21, 2023
New York
1 review
0 helpful votes
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Highly recommended.
September 30, 2023

Great website and easy process for wheel selection.

Date of experience: September 30, 2023
New York
1 review
0 helpful votes
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Could not be happier
September 29, 2023

The process was super easy, free shipping and $200 rebate on Perelli P Zero's is just what I was looking for!

Date of experience: September 29, 2023