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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Service and availability are unmatched, the tires arrived faster than expected and I couldn't be happier
Easy to order, multiple payment options, excellent delivery service.
Easy to navigate and found the tires that I currently have installed on my car for a reasonable price and delivered to my mechanic very quickly.
Very easy and efficient, and customer service - both chat and follow up phone call, were GREAT! Product was just as we expected and delivery was incredibly fast.
Bought twice from Tire Rack and both times 100 perfect!
So far so good let's see if there is a disconnect between placing the order and actually getting all done correctly
Cookies and cream would have made it perfect... all good thanks... LP
Purchasing my tires was very easy. The website is extremely easy to navigate and find exactly what I was looking for.
Easy to use. Ordering was easy and tires delivered straight to shop for installation.
TireRack website and payment system always seems to just work. Thank you
The website was difficult to navigate
Pretty straight forward, I ordered tires using their websites sizing guide. I picked up the tires, got to the service center to have them installed and was told they won't fit. Called Tire Rack and they said that's my problem because I should have known which tires fit. Even though I used their size guide.
Easy and good prices. Fast Shipping and delivery. Be wary of installation prices from thier independent installers. It is always more
Easy to understand ordering process online. They had exactly the tires I needed.
So easy and best price on the internet. Fastest service I've ever experienced.
Easy to navigate website. It would be nice to include load ratings on the wheels.
It was good. You had what I needed and ordered. Thanks.
Great experience with tire rack, fast shipping, tires in stock and great rebate!
Fine as always. No problems, no fuss. First class.
Great website and easy process for wheel selection.
The process was super easy, free shipping and $200 rebate on Perelli P Zero's is just what I was looking for!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.