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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I like that I can compare tires and ratings from your previous customer reviews
Great price on a great product and supper fast shipping! Will be doing business with again!
Online site easy to navigate. Tires were delivered as expected, on time. Great experience and great tires.
Easy to order and according to the delivery date projected it is fastest delivery.
Very user friendly and prompt service.
Affordable product and works for me
Easy to navigate and get what I needed. The tires were expensive, but there were many options. Shipping was extremely fast.
Clear information, easy setup for installation, great price.
The Kirkland Discount Tire team was phenomenal. I brought my car in the night before for the drop off, and they said if I could wait an hour, they'd do it that night. Then they installed all 4 tires in about 40-45 minutes. Fantastic service, great communication.
Not sure why I would ever go to another vendor. The test and review information online was very helpful and guided my decision. Coordination with my installer was effortless.
Easy process with Tire Rack as always. The AS Plus 4 line has been great on Mazda CX5. Now a set for the Camry. Handling has been superb in all driving conditions.
Used the virtual assistant to ask a question - redirected easily to tire specialist Art who was extremely helpful and understood exactly what I was asking about concerning R compound race tires. He's a great asset for your company!
Wow, Tire Rack is amazing! I started a live chat to make sure I could get a tire mounted and balanced shipped to me, and the specialist made sure everything was right for me and waited patiently for me to place my order.
I got a set last month it was relatively easy got another set this month
I have been purchasing tires from Tire Rack for several years. The options and prices are great and the customer service is consistent.
Excellent web interface, no nonsense.and the amount of customer statements is an excellent way to help in the decision process.
Can't complain. You guys really gave us a good deal in those tires!
Love the website and ease that I was able to order.
Guy was a great help! I am very satisfied with the products, service and prince of the tires.
Delivery was right on time. Thank you!
Great selection of tires in stock. Well priced for my vehicle. Can't wait to get them delivered!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

