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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,833
shipping
28,797
quality
29,357
This company responds to reviews on average within 1 day

Instant Feedback

531,006 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Tire comparison before you buy
April 11, 2024

I like that I can compare tires and ratings from your previous customer reviews

Date of experience: April 1, 2024
North Carolina
1 review
0 helpful votes
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Great price on a great product and supper fast shipping! Will be doing business with again!

Date of experience: March 31, 2024
New York
1 review
0 helpful votes
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4 Tires purchased
April 10, 2024

Online site easy to navigate. Tires were delivered as expected, on time. Great experience and great tires.

Date of experience: March 31, 2024
Oregon
1 review
0 helpful votes
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I liked the experience overall, TireRack always has the best deals

Date of experience: March 30, 2024
Alabama
2 reviews
0 helpful votes
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No hassle buying
April 9, 2024

Easy to order and according to the delivery date projected it is fastest delivery.

Date of experience: March 30, 2024
New York
1 review
0 helpful votes
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Pleased with product and service
April 9, 2024

Very user friendly and prompt service.
Affordable product and works for me

Date of experience: March 30, 2024
District of Columbia
2 reviews
0 helpful votes
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Selection
April 8, 2024

Very easy purchase and wide selection of brands. Website was very easy to navigate and the checkout process was a breeze

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Great Experience
April 8, 2024

Easy to navigate and get what I needed. The tires were expensive, but there were many options. Shipping was extremely fast.

Date of experience: March 29, 2024
Oregon
1 review
0 helpful votes
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Clear information, easy setup for installation, great price.

The Kirkland Discount Tire team was phenomenal. I brought my car in the night before for the drop off, and they said if I could wait an hour, they'd do it that night. Then they installed all 4 tires in about 40-45 minutes. Fantastic service, great communication.

Date of experience: March 29, 2024
Maryland
1 review
0 helpful votes
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Reliably fast and economical.
April 7, 2024
Updated review

Not sure why I would ever go to another vendor. The test and review information online was very helpful and guided my decision. Coordination with my installer was effortless.

Date of experience: March 28, 2024

So far so good
March 29, 2024
Previous review

So far so good
Internet is alittle slow

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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Best tire for the price.
April 7, 2024

Easy process with Tire Rack as always. The AS Plus 4 line has been great on Mazda CX5. Now a set for the Camry. Handling has been superb in all driving conditions.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Great technical support
April 7, 2024

Used the virtual assistant to ask a question - redirected easily to tire specialist Art who was extremely helpful and understood exactly what I was asking about concerning R compound race tires. He's a great asset for your company!

Date of experience: March 28, 2024
Pennsylvania
1 review
0 helpful votes
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Wow, Tire Rack is amazing! I started a live chat to make sure I could get a tire mounted and balanced shipped to me, and the specialist made sure everything was right for me and waited patiently for me to place my order.

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
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Happy customer
April 6, 2024

I got a set last month it was relatively easy got another set this month

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
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Excellent experience
April 6, 2024

I have been purchasing tires from Tire Rack for several years. The options and prices are great and the customer service is consistent.

Date of experience: March 27, 2024
Montana
1 review
0 helpful votes
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Met my expectations
April 6, 2024

Excellent web interface, no nonsense.and the amount of customer statements is an excellent way to help in the decision process.

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
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Got 1 tire, ordered 3 more!
April 6, 2024

Can't complain. You guys really gave us a good deal in those tires!

Date of experience: March 27, 2024
New Jersey
2 reviews
0 helpful votes
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Continental Tires - 2009 Acura TL
April 6, 2024

Love the website and ease that I was able to order.

Date of experience: March 27, 2024
Pennsylvania
1 review
0 helpful votes
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Guy was a great help!
April 6, 2024

Guy was a great help! I am very satisfied with the products, service and prince of the tires.
Delivery was right on time. Thank you!

Date of experience: March 27, 2024
Utah
1 review
0 helpful votes
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Continental SportContact 6
April 5, 2024

Great selection of tires in stock. Well priced for my vehicle. Can't wait to get them delivered!

Date of experience: March 26, 2024