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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,715
shipping
28,679
quality
29,239
This company responds to reviews on average within 1 day

Instant Feedback

529,037 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Tesla Model Y
December 10, 2023
Updated review

Awesome product. T.R. Were the chepesst provided the quickest shipping got my tire in less than two days and also included tire insurance in case I come into any issues cannot ask for anything more very happy.

Date of experience: December 9, 2023

Fantastic
February 2, 2022
Previous review

Grea easy customer service, with top-notch warranty and service. Deliver on time every time. Long-time customer because of the awesome reputation. Continue the good work Tire Rack

Date of experience: February 2, 2022

Very easy and great customer service
October 18, 2020
Previous review

Very easy and great customer service.

Date of experience: October 17, 2020
California
2 reviews
0 helpful votes
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Excellent
December 9, 2023

Excellent service very friendly and attentive
Enjoyed the experience

Date of experience: December 9, 2023
Wisconsin
1 review
0 helpful votes
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On time and fast delivery! Seamless transaction.
December 9, 2023
Updated review

So far, so good. Tire was delivered on time and installation was preset so that I could get my car back on the road.

Date of experience: December 9, 2023

So far, so good
December 2, 2023
Previous review

So far, so good

Date of experience: December 2, 2023
Ohio
1 review
0 helpful votes
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Good Prices, Fast Delivery
December 9, 2023

A vast amount of tires to select from. They were the only place that had the tires I needed, and we're in stock.

Date of experience: December 8, 2023
New York
1 review
0 helpful votes
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Tire shopping made easy.
December 8, 2023
Updated review

Great selection of tires, website easy to navigate and compare various brands of tire to fit your specific needs. Fast shipping.

Date of experience: December 7, 2023

Great selection of tires
November 4, 2021
Previous review

Great selection of tires.

Date of experience: November 4, 2021

Great selection of tires and easy to customize tire...
August 12, 2020
Previous review

Great selection of tires and easy to customize tire sizes for your specific vehicle.

Date of experience: August 12, 2020
California
2 reviews
0 helpful votes
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Fast shipping
December 7, 2023

Great friendly service fast easy shipping tracking order was precise.

Date of experience: December 7, 2023
New Jersey
1 review
0 helpful votes
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Easy
December 7, 2023

Easy to use menus. Online ordering was a snap. Only feel bad for the FedEx person :)

Date of experience: December 7, 2023
Rhode Island
1 review
0 helpful votes
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Great service
December 7, 2023

Tire Rack is by far the best wheel and tire retailer in the game.

Date of experience: December 7, 2023
California
1 review
0 helpful votes
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May be its the holidays.
December 7, 2023
Updated review

I was expecting delivery time to be true to what was indicated at the time of purchase. It says next day delivery. Perhaps it is the holiday timing and it was delayed by a few days. Otherwise okay.

Date of experience: December 7, 2023

First-time shopper!
July 24, 2023
Previous review

First-time shopper! Straight forward with no further shenanigans.

Date of experience: July 23, 2023
Colorado
1 review
0 helpful votes
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Fast delivery great selection
December 7, 2023

Could not get the rebate on my purchase. Need to speak with someone about this issue. I am confident that the rebate can be credited to me to resolve this issue.

Date of experience: December 7, 2023
Maryland
1 review
0 helpful votes
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HANKOOK VENTUS S1 NOBLE2 HRS
December 7, 2023

It was easy fo find tires to fit my vehicle. I already knew the brand and model of tire I needed but it was just as easy to search by vehicle to be sure.

Date of experience: December 7, 2023
Pennsylvania
1 review
0 helpful votes
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This feature to help me decide which wheels look best on my truck.

Date of experience: December 6, 2023
California
1 review
0 helpful votes
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Ordered on Wednesday, order shipped within 2 hours and the tires were on my front porch Friday. Good value and easy to use website. Highly recommend.

Date of experience: December 6, 2023

Easy and quick shopping experience
March 15, 2021
Previous review

Easy and quick shopping experience. We live in far West Texas some 160 miles from the nearest tire dealer. Having the tires shipped free for my local mechanic to install is a real bonus.

Date of experience: March 15, 2021
California
1 review
0 helpful votes
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Haven't seen the whole picture. 1st time trying this. Will let you know my experience once it's all processed.

Date of experience: December 6, 2023
California
2 reviews
2 helpful votes
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Every time Tire Rack Rocks!
December 7, 2023
Updated review

Always great pricing and always amazing service. Insanely fast shipping! I have ordered many times for different cars and trucks and always satisfied!

Date of experience: December 6, 2023

Great
August 26, 2020
Previous review

Great

Date of experience: August 26, 2020
Washington
1 review
0 helpful votes
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Only complaint was delivery was delayed.
December 13, 2023
Updated review

Easy to order. Disappointing when delivery was delayed. We were in a high snowfall and needed tires delivered on time as promised. Next time I will request UPS not On trac for my order.

Date of experience: December 6, 2023
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.


Easy to order
November 30, 2023
Previous review

Easy to order.

Date of experience: November 30, 2023
Pennsylvania
1 review
0 helpful votes
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It was quick and easy.
December 6, 2023

It was quick and easy. I ordered the tires online and received them with in two days.

Date of experience: December 5, 2023
New York
1 review
0 helpful votes
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Very easy! Scary easy! I hope the delivery and product are just as awesome...

Date of experience: December 5, 2023
Maryland
1 review
0 helpful votes
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Excellent
December 5, 2023

Fast and easy to place my order I will definitely shop at tire rack if needed

Date of experience: December 5, 2023
NL
2 reviews
0 helpful votes
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Great wheel and Tire Selection
December 5, 2023

Selecting a wheel and checking out was easy. Good customer experience.

Date of experience: December 4, 2023