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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Awesome prices and super quick service!
Love it! Definitely plan on using services in the future.
Awesome and easy, didn't have any trouble looking for my vehicle or size.
So much helpful information on your website and through chat. Helped me make an informed decision.
Instant rebate was deducted that local tire shops were unaware of.
No problems...straight forward...just fill in all the blanks
After researching this tire and others I appreciate the tire testing and reviews so unique to Tire Rack. I am happy with my decision and very thorough communication during the process. Great experience!
Easy to make comparisons. Many choices available. Great service.
Awesome experience Austin was very professional and diagnosed the tire where the sensor was dead...first time in years the tire lite isn't glowing on the dash
Website is easy to navigate and helpful. Places to get service done was very helpful.
Viewed various sites and found Tire Rack the most accommodating.
Easy to use and compare tires. Tires got to the shop faster than expected and within one day.
Art was fantastic over live chat, helping me decide between a few UHP Summer tires. He even called to verify the tire size I chose since it was a bit tall.
Easy to see tire options. Would be helpful to have a filter for summer/winter/all-season.
Also, my installer came up with a message that they were not equipped to install the tires on my car, but they have installed tires on this specific vehicle (Tesla Model 3) on three different occasions. It would be nice to have an option to override. I had to use the "ship to a different address" option.
Small snag in choosing an installation partner but I called in and got JIM right away and he helped me out.
I have ordered tires through your site before and have been pleased with price, availability, free shipping, and fast shipping
Website was great and Gill who I live chatted w was excellent
For the service and price of the tires that I bought Great service
Had tires in stock, good price, free shipping, very fast delivery.
Quick and easy and the best price I could find! Ordering was easy and got a follow up call just to confirm it was the correct tire and received it a day later!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

