Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use website with good information for research. Good prices.
Great tires at amazing prices and the rebate just made it a better deal!
Between the research available, customer reviews and employees they simplify purchasing tires.
Great!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,fast delivery
Right place, right time. Making tire shopping easier and hassle free.
Great web site that helps with tire comparisons and information. My BMW/Mini dealer did not have the Bridgestone Driveguard Plus because they are not OEM tires. Tires were delivered promptly to my BMW/Mini Dealer without any issues. Extremely impressed with the both Tire Rack and the tires so far.
It was done very fast thank you and the product is very good
Good experience, easy to order and have delivered to installer's location
Everything in one location - pricing, tire reviews. Can't ask for anything better!
Readily available and secure check out. I was called the next day, about order. Message said they were out of stock and wanted to send me a bigger tire which would work on vehicle. But were mailed anyway. Received tire that i ordered before expected delivery date.
First time using this website and decided not even look anywhere else. Great website, user friendly, very informative and great prices/rebates. Dropped them an email with a question and they got right back to me. I highly recommend them.
It was easy to order what I needed and Jill was able to help with my change of delivery date. I confirmed the delivery date with a 2nd CR. The garage is a small operation and early delivery was a slight problem because of storage. The tires were delivered 3 days earlier than requested! I will be looking for other options for my next purchase!
I was able to find my tire quickly and the right type and size at a great price. Thanks
Pleasant, no hassles, will use this again on my next purchase.
Tire selection is robust, prices are very competitive. I had them shipped to a PepBoys for installation. This entire process took less days than buying most products online. Very satisfied.
Great fun! Very easy setting up my online account and the navigation was a snap.
Easy to compare and place order. Best choices for the types of tires needed. Options were great and prices were better!
No assistance was available, but I was able to find tires I presently have and order replacements. Tire Rack website was very helpful.
Website gave choices and was easy to use.
Always have what I need and for the right prices. Service is fast and simple.
Very easy to order exactly what I needed. Excellent tire for an unbeatable price.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

