Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,715
shipping
28,679
quality
29,239
This company responds to reviews on average within 1 day

Instant Feedback

529,027 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Vito E.
Unfollow Vito E.
Share Review
Report Review

Used for decades.
December 14, 2023

Easy to use website with good information for research. Good prices.

Date of experience: December 13, 2023
Pennsylvania
1 review
0 helpful votes
Follow Kali B.
Unfollow Kali B.
Share Review
Report Review

Great over all service!
December 14, 2023

Great tires at amazing prices and the rebate just made it a better deal!

Date of experience: December 13, 2023
Montana
1 review
0 helpful votes
Follow John O.
Unfollow John O.
Share Review
Report Review

Tirerack still performs.
December 14, 2023

Between the research available, customer reviews and employees they simplify purchasing tires.

Date of experience: December 13, 2023
Pennsylvania
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Tires
December 13, 2023

Great!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,fast delivery

Date of experience: December 13, 2023
Missouri
1 review
0 helpful votes
Follow Caitlin M.
Unfollow Caitlin M.
Share Review
Report Review

Great products, fast shipping!
December 13, 2023

Right place, right time. Making tire shopping easier and hassle free.

Date of experience: December 13, 2023
Ohio
3 reviews
3 helpful votes
Follow jeff g.
Unfollow jeff g.
Share Review
Report Review

Great web site that helps with tire comparisons and information. My BMW/Mini dealer did not have the Bridgestone Driveguard Plus because they are not OEM tires. Tires were delivered promptly to my BMW/Mini Dealer without any issues. Extremely impressed with the both Tire Rack and the tires so far.

Date of experience: December 13, 2023
New York
1 review
0 helpful votes
Follow Elvi H.
Unfollow Elvi H.
Share Review
Report Review

Great tires
December 13, 2023

Tires look great and the prices are good I will buy from here again

Date of experience: December 13, 2023
Virginia
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Great product
December 13, 2023

It was done very fast thank you and the product is very good

Date of experience: December 13, 2023
Virginia
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

Great experience
December 13, 2023

Good experience, easy to order and have delivered to installer's location

Date of experience: December 13, 2023
Kentucky
1 review
0 helpful votes
Follow Blair Q.
Unfollow Blair Q.
Share Review
Report Review

Always Great!
December 13, 2023
Updated review

Everything in one location - pricing, tire reviews. Can't ask for anything better!

Date of experience: December 12, 2023

Quick and easy
August 19, 2020
Previous review

Quick and easy

Date of experience: August 18, 2020
New York
1 review
0 helpful votes
Follow Fred J.
Unfollow Fred J.
Share Review
Report Review

Customer service
December 13, 2023

Readily available and secure check out. I was called the next day, about order. Message said they were out of stock and wanted to send me a bigger tire which would work on vehicle. But were mailed anyway. Received tire that i ordered before expected delivery date.

Date of experience: December 12, 2023
New Jersey
1 review
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

Great Service, Great Price!
December 12, 2023

First time using this website and decided not even look anywhere else. Great website, user friendly, very informative and great prices/rebates. Dropped them an email with a question and they got right back to me. I highly recommend them.

Date of experience: December 12, 2023
Pennsylvania
1 review
0 helpful votes
Follow Dan R.
Unfollow Dan R.
Share Review
Report Review

Poor delivery service!
December 12, 2023

It was easy to order what I needed and Jill was able to help with my change of delivery date. I confirmed the delivery date with a 2nd CR. The garage is a small operation and early delivery was a slight problem because of storage. The tires were delivered 3 days earlier than requested! I will be looking for other options for my next purchase!

Date of experience: December 12, 2023
Florida
1 review
0 helpful votes
Follow Roberta Y.
Unfollow Roberta Y.
Share Review
Report Review

Satisfied Customer
December 12, 2023

I was able to find my tire quickly and the right type and size at a great price. Thanks

Date of experience: December 12, 2023
Ohio
1 review
0 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review

Good price for a good tire
December 12, 2023

Pleasant, no hassles, will use this again on my next purchase.

Date of experience: December 12, 2023
Connecticut
1 review
0 helpful votes
Follow Virginia F.
Unfollow Virginia F.
Share Review
Report Review

The best method of buying tires!
December 11, 2023

Tire selection is robust, prices are very competitive. I had them shipped to a PepBoys for installation. This entire process took less days than buying most products online. Very satisfied.

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Share Review
Report Review

Great fun! Very easy setting up my online account and the navigation was a snap.

Date of experience: December 11, 2023
Utah
1 review
0 helpful votes
Follow Jeanette U.
Unfollow Jeanette U.
Share Review
Report Review

Easy to compare and place order. Best choices for the types of tires needed. Options were great and prices were better!

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
Follow Eric S.
Unfollow Eric S.
Share Review
Report Review

Good Tires, Good Price
December 11, 2023
Updated review

No assistance was available, but I was able to find tires I presently have and order replacements. Tire Rack website was very helpful.

Date of experience: December 10, 2023

Website gave choices and was easy to use
May 10, 2021
Previous review

Website gave choices and was easy to use.

Date of experience: May 9, 2021
Ohio
2 reviews
0 helpful votes
Follow Nicholas S.
Unfollow Nicholas S.
Share Review
Report Review

Always Fast Delivery
December 10, 2023
Updated review

Always have what I need and for the right prices. Service is fast and simple.

Date of experience: December 10, 2023

Riken Raptor
May 24, 2023
Previous review

Very easy to order exactly what I needed. Excellent tire for an unbeatable price.

Date of experience: May 23, 2023