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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I built a winter tire/wheel package and am having it shipped directly to my residence since I am capable of installing them myself. The tools for selection were great, and I found exactly what I wanted. However, my problem was when I went to check out there was no confirmation that I had selected that the package come mounted and balanced. So, I started the process over again, and made sure I selected that option.
Simply a note/line at final checkout that states they will arrive mounted and balanced would be very reassuring in the future.
I've always tried to make my common vehicles stand out with some personal touches. Tirerack.com is the perfect source for making that happen. I've purchased three sets of wheels from them and have never been disappointed. When I have questions, their customer service team is right there to help. Their site is easy to navigate and I especially like how you can put your desired wheels on a picture of your car, so that you can see what it will look like!
Always fast and easy website with info and help when needed.
I ordered wheels recently, didn't add tires because i figured I'd get those in person. 2 companies couldn't find anything I was looking for in a 17 inch rims. I was told no one made such tires. Not 5 minutes on the phone with customer care which thankfully are real people, gave me a proper tire size and a bunch of options I was looking for. These people are great 👍
Very good service with this company. They are always top notch
Easy website, appreciate recommendations and ratings for products
I have ordered everything from wheel lugs, to tire and rim packages and they never fail!
Great prices and easy to order online. Prices are always better than purchasing tires locally.
Always had fast shipping and I've always had a fantastic experience with Sumitomo tires super long life very good traction wet and dry
They stand behind their products and warranty.Simply the best!
They stand behind their products and warranty.Simply the best!
Great. Thank s
Ordered several times always quick delivery
Easy to order always recommend tire rack. Will continue to support this company
I stopped using Tire Rack Because they tried to not Honnor a warranty. So I went over to Discount tire and have been happy every since. I'm back because Discount bought them out and they don't offer delivery anymore.
Ordered tires and rims - great selection and received them as fast as Amazon.
Easy way to shop and the tire / wheel simulator is awesome!
Fast shipping good inventory.
Reviews are helpful always my go to for tires.
Fast shipping good inventory.
Reviews are helpful always my go to for tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

