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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always a positive experience finding the best tires for our cars. Ease of online use.
I like how it'll pull up factory tires by car model so you don't have to look up all the tore sizes separately.
Easy and reasonably priced, and communicative & efficient ordering/delivery.
Tires shipped fast and ratings reflected actual use. Very satisfied.
Prices are high but the warranty provided is nice. I think you can find them cheaper but I mean its hard to differentiate in the market as your going to pay the same amount when shopping at any one of the major online shops. Save a little here and pay for it at the install counter so I use tire rack they have always been where I go by default.
The site change date after order i know what date i have available on my schedule
They have the best options of tires and almost always the best price and extremely fast shipping. They have the best tools to narrow down the tire you want, to make it quick and simple.
Everything is on par with every other online tire site. Tire rack used to be king on pricing. Makes me sad. I simply went this route due to delivery time
Excellent service and products. Will always use your platform
Process is simple and prices are reasonable. Tire is always my 1st stop.
Very easy to browse tires for my vehicle and easy option to ship to home, install, or get a discount with a short drive with pick up
Your claims support team is fantastic and made my repurchase easy.
Great data base of tire and wheel info to sift through all in one place.
Fast service and great customer service, I have used the roadside warranty and it was great.
Almost always great service. Ups messed up once recently but tire rack was quick to resolve the issue. Thanks for providing great service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

