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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,729
shipping
28,693
quality
29,253
This company responds to reviews on average within 1 day

Instant Feedback

529,190 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Thank you
October 22, 2024

Ok. A way to make sure/verify these are the correct pads would be nice

Date of experience: October 11, 2024
Florida
1 review
0 helpful votes
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Great
October 22, 2024
Updated review

Re-purchase because of warranty always good service awesome!

Date of experience: October 11, 2024

Fast and Easy
March 2, 2024
Previous review

Fast and Easy

Date of experience: March 2, 2024
Texas
1 review
0 helpful votes
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Great selection
October 22, 2024
Updated review

Great prices and tire selection, and the website is easy to navigate

Date of experience: October 11, 2024

Great experience
February 9, 2024
Previous review

Great experience. Detailed descriptions and helpful website layout

Date of experience: February 9, 2024
Missouri
1 review
0 helpful votes
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I use TireRack for all our family vehicles
October 22, 2024
Updated review

Tire Rack makes it easy to get the tires I want at a reasonable price.

Date of experience: October 11, 2024

Easy to use, easy to order, and love the comparability...
November 22, 2023
Previous review

Easy to use, easy to order, and love the comparability of the products.

Date of experience: November 22, 2023
New York
1 review
0 helpful votes
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Great service
October 22, 2024

Speedy and on time service got what was ordered and very professional

Date of experience: October 11, 2024
Kansas
1 review
0 helpful votes
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5th set of tires and happy every time.
Recommend using them you can shop at your own leasure with no pressure salesman.

Date of experience: October 11, 2024
Pennsylvania
1 review
0 helpful votes
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Great Service
October 22, 2024

Always a great experience working with Tire Rack and on their site. No issues. Thanks.

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Order
October 22, 2024

Easy site to use, Good selection. Location for pick up is very close to my home and shop.

Date of experience: October 11, 2024
New Hampshire
1 review
0 helpful votes
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Lightning fast delivery
October 22, 2024

I ordered a set of 4 trailer tires on 10/3/2024. I was informed that they were temporarily out of stock and would receive shipments on 10/15/2024. They said tires would be delivered on 10/18/2024. I got home after work on 10/8/2024 and they were already delivered.

Date of experience: October 11, 2024
Florida
1 review
0 helpful votes
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Fast, easy and convenient
October 22, 2024

Our daughter in law suggested Tire Rack and we will never go anywhere else for tires again. Easy to order, tires arrived early and prices are great! Just placed our second order and tell everyone we know to shop here.

Date of experience: October 11, 2024
Missouri
1 review
0 helpful votes
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Quick shipping no problems
October 22, 2024

Purchase tires, they arrive when they are supposed to. Good straight up business transaction

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Great prices and very fast shipping. Good quality tires, excellent treadwear, work great on the dry.

Date of experience: October 11, 2024
New Jersey
1 review
0 helpful votes
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I chose tire rack,because when I did my research nobody came close to you guys thank you

Date of experience: October 11, 2024
New Hampshire
1 review
0 helpful votes
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Great Customer Service
October 22, 2024

I am a repeat customer and have had nothing but great customer service.

Date of experience: October 11, 2024
Florida
1 review
0 helpful votes
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Super Easy and Competitive Price
October 22, 2024

Great experience as per usual on TireRack.com with easy check out.

Date of experience: October 11, 2024
Connecticut
1 review
0 helpful votes
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I was told i selected the wrong option and that's why they didn't mount and balance the package. Seems strange that nobody questioned this and contacted me to ask. Why wouldn't i want free mounting and balancing on a wheel tire package?

Date of experience: October 11, 2024
Illinois
1 review
0 helpful votes
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Had my first road hazard claim this year. I thought the process went smoothly. Thanks, AL

Date of experience: October 11, 2024
Michigan
1 review
0 helpful votes
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Very easy process
October 22, 2024

The experience was good until the website made me use 10 or more words here

Date of experience: October 11, 2024
Michigan
1 review
0 helpful votes
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Always
October 22, 2024

Always reliable, always helpful. Now if you only had tires for a 1986 Lamborghini LM002

Date of experience: October 11, 2024
Colorado
1 review
0 helpful votes
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Consistency for almost ten years.
October 22, 2024

Always on time, always the best prices. Shopped here for many different vehicles in many different states over many years.

Date of experience: October 11, 2024