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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,911 reviews

We monitor reviews for authenticity

Florida
2 reviews
15 helpful votes
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Always best price and service
October 26, 2024
Updated review

Great. Thank s
Ordered several times always quick delivery

Date of experience: October 16, 2024

Returning customer always great service
October 26, 2023
Previous review

Easy to order always recommend tire rack. Will continue to support this company

Date of experience: October 26, 2023
Texas
1 review
0 helpful votes
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Great Job
October 26, 2024

Great experience. I am very pleased with the quick shipping.

Date of experience: October 16, 2024
New York
1 review
0 helpful votes
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I stopped using Tire Rack Because they tried to not Honnor a warranty. So I went over to Discount tire and have been happy every since. I'm back because Discount bought them out and they don't offer delivery anymore.

Date of experience: October 16, 2024
Arizona
2 reviews
0 helpful votes
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Great Selection and Fast Delivery!:)
October 26, 2024
Updated review

Ordered tires and rims - great selection and received them as fast as Amazon.

Date of experience: October 16, 2024

Easy way to shop and the tire / wheel simulator is...
March 6, 2024
Previous review

Easy way to shop and the tire / wheel simulator is awesome!

Date of experience: March 6, 2024
Delaware
2 reviews
0 helpful votes
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Great service and selection
October 26, 2024
Updated review

Fast shipping good inventory.
Reviews are helpful always my go to for tires.

Date of experience: October 16, 2024

Great service and selection!
September 22, 2024
Previous review

Fast shipping good inventory.
Reviews are helpful always my go to for tires.

Date of experience: September 11, 2024
District of Columbia
1 review
0 helpful votes
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Easy. Good comparison info.
October 26, 2024

Painless transaction. Good amount of tires to choose from. Fair prices.

Date of experience: October 16, 2024
Louisiana
1 review
0 helpful votes
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NITTO MOTIVO
October 26, 2024

Colton was AWESOME! I actually used the wrong credit card for this order, called back and Colton was able to rectify my self caused problem!

Date of experience: October 16, 2024
New Jersey
1 review
0 helpful votes
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Thank you
October 26, 2024
Updated review

My experience with this company has been absolutely amazing every single time

Date of experience: October 16, 2024

Great Job
October 24, 2024
Previous review

Always a pleasure!

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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Always easy to work with
October 26, 2024
Updated review

I've always had a pleasant experience with TireRack. It's always simple to find what I need and the prices are reasonable. I also love the Road Hazard is included with every tire.

Date of experience: October 16, 2024

Very easy as always
February 20, 2024
Previous review

Very easy as always.

Date of experience: February 20, 2024
Pennsylvania
1 review
0 helpful votes
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I love this website
October 26, 2024

Super fast shipping, always have what I want in stock and prices that cant be beat!

Date of experience: October 16, 2024
Wisconsin
1 review
0 helpful votes
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Pretty cool overall
October 26, 2024

Great prices, smooth website and shopping experience, quality service and no problems yet 5 or 6 orders in over the years

Date of experience: October 16, 2024
Virginia
1 review
0 helpful votes
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Too many screens before checkout
October 26, 2024

Too many screens before checkout. I don't need an installer and don't ask me about car or double check my purchase. You are dumbing down your customers. If they don't know what they are buying, they should stay of the internet.

Date of experience: October 16, 2024
Tim J. — TireRack Rep
over a year old

Thank you for the feedback. We try to balance helping the needs of customers who see cars as just transportation and need guidance with those who have more tire expertise and love to drive. We don't want to offend with unnecessary questions while we help keep people safe and in making a significant purchase that they may use for a few years.

We appreciate your business and hope the R compounds shave off a few tenths.

Arkansas
1 review
0 helpful votes
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Quick Online ordering!
October 26, 2024

When I asked for the rebate I found online, Denny dropped my call. It could have been coincidental, but unfortunate either way. After just placing the order online, everything was smooth...like a baby's butt.

Date of experience: October 16, 2024
Connecticut
1 review
0 helpful votes
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Convenient
October 26, 2024

Good fast convenient reliable for ordering. Unfortunately this part is annoying

Date of experience: October 16, 2024
Ohio
1 review
0 helpful votes
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Easy order process
October 26, 2024

Always what I expected from products and service, priced fairly

Date of experience: October 16, 2024
New York
1 review
0 helpful votes
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Excellent service
October 26, 2024

Easy to research and excellent service. Always a smooth transaction. Only place I shop for tires!

Date of experience: October 16, 2024
Pennsylvania
1 review
0 helpful votes
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My tires
October 26, 2024

Very quick and not a lot of money always use them nice and easy to find my tires

Date of experience: October 16, 2024
Ohio
1 review
0 helpful votes
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Fast
October 26, 2024

Purchased a set of 4 tires 1.5 years ago. Ordering a replacement.

Date of experience: October 16, 2024
Ohio
1 review
0 helpful votes
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Awesome
October 26, 2024

Always very helpful & usually stock specialized tires that I'm looking for

Date of experience: October 16, 2024
Florida
1 review
0 helpful votes
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Good product, good quality! Good price, very good Team! Thanks!

Date of experience: October 16, 2024