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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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As a long time repeat customer, I really appreciate the available comparison tools and wide selection of products. Plan on keeping my business here.
They required one to be completely replaced and patches in others. Just lemon set of tires hopefully. For the price they didn't even last 20k miles. I hope this set is better! Thanks!
I ordered several tires in the past, I've had a two claims put in for the road hazard coverage and it was paid out quickly and was honestly beyond a fair experience - I can't recommend them enough.
Tires bought for another truck a few years ago. Quickly delivery, good pricing, no issues with the tires. Not sure on date of purchase.
We have used tired rack for many years. 10/10 recommend. The only down side is that I would call the independent installer to verify costs.
Everything about TireRack is great. The selection, the price, the ease of using the website. But the most amazing thing is the speed of shipping. Usually received the next day.
I was happy that my delivery was prompt and secure. I felt like I could count on Tire Rack to deliver my tires safely and securely. I just don't understand about the 2 year roadside assistance for the tires I purchased. Can someone please explain this? Thank you.
I ordered 4 tires about three and a half years ago. Everything went well, but I could not pull up the exact tires I ordered so as to re-order the same tires.
Multiple vehicles. I work at a technical College in the automotive industry. I use the website to introduce the students to tires
Thank you so much, Mark, for your kind words and for trusting us as a resource for your students. We're delighted to know the website is a practical tool in your teaching environment. Your support truly means a lot to us!
All positive. Fair prices, convenient to order and make choices
This is the second time ordering from Tire Rack. They are very good at helping you find the correct tire and can make recommendations that have been spot on.
I recently ordered the wrong size tires for my truck, not realizing the wheel were wider than stock. The people that I talked to were extremely helpful and dint give me a hard time.
Have purchased for four other vehicles and the process is smooth and efficient. The warranty worked great just uploaded the receipt for the repair and received the payment.
I called tire rack because 2 out of 4 tires I previously purchased had issues where the rubber was peeling off showing chord. The rep from tire rack told me that I'd have to contact the tire manufacturer for warranty. The tire manufacturer told me that tire rack is supposed to take care of warranty replacement because you are the distributor of the tires. I've bought a couple dozen tires from tire rack over the years and I've been let down.
Thanks for letting us know about your order issue, Mario. We understand how frustrating this must be, and we want to help get it resolved and a member of our team will be reaching out.
Over the past 5 years I have purchased wheels, tires and brakes. You guys always have what I need and I love the fast free shipping!
While Stationed at RAF Mildenhall in the UK, I ordered some AllSeason Winter Rated Tires for my Right Hand Drive, 1994 Honda Legend SHAWD, the Tires were perfect. Shipping went seamlessly! Thanks again.
I've been a long-time Tire Rack customer, and unfortunately the experience has declined. Your online chat personnel are not as knowledgeable as in years past. During my recent interaction, the chat team provided no information of value to assist with my tire purchase, whereas previously they were extremely helpful. If I wanted to do all the research and work myself, I wouldn't need to use Tire Rack. I hope the high level of expertise and service you were once known for can be restored.
Richard, thank you sincerely for being a loyal customer and for sharing your honest experience—we truly value your feedback. We're sorry to hear the online chat support did not meet the high standard you've come to expect, and we're committed to improving so we can provide that expert guidance you count on. Your continued trust means a lot to us, and we hope to earn back full confidence on your next visit.
Easy to find the tires I wanted at a decent price with quick shipping
Always seem to find the best prices on any tire i want and lots of variety as well. Free Shipping and fast delivery close the loop for me!
Ordering was a breeze. I bought a wheel-tire package. I entered my car information and was presented with the available options. I had the wheels delivered to my home to install. The tires were mounted and balanced, so 45 minutes later I was riding on them.
! st set I had tires delivered to an installer. This time I purchased a tire-wheel package They will come mounted and balance and I will install them myself.
Tires were delivered to the installer, and the wheels and OEM tire pressure monitor sensors were dropped off. Mounting was delayed because installer unmistakenly thought the sensors had to be programmed.
I've ordered countless tires for street and track/autocross over the years. Tire Rack always has what I'm looking for and at a decent price. The option to have tires mounted to wheels and then shipped to me is a massive time saver!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Sarah, for sharing your experience and giving us the opportunity to serve you again. We truly appreciate your feedback and are committed to ensuring your next set of tires performs much better for you. Please don’t hesitate to reach out if your new set needs any support—we’re here to help.