Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The tires are actually fresh not sitting for years and price is right in the market no questions asked
I had a great experience with tire rack before. So I decided to use them again!
3rd time ordering. Each time was great. Good prices and the install shops don't complain that you didn't buy from them.
Excellent prices and easy to use site! Also appreciate the professional reviews from drivers.
Found what i needed, quick delivery and smooth process. Always a good experience,
You can't go wrong ordering from Tire Rack! No one can beat there prices. There customer service is topnotch. This is my 3rd order, I wouldn't look anywhere else!
Always a pleasure. Helpful ratings and reviews! Easy to buy!
Tires and tire/wheel packages always arrived quickly. The tires I've ordered were packed well and never damaged.
The parts arrived in good condition and fit my Mazda 3 sedan well.
One of the bolts was broken off the control arm. Had to weld a new one on to use the part. Would have returned if I had noticed this before I took my truck apart and had half the kit installed
Ordering tires is always easy, fast, and convenient. I am never disappointed
I have ordered from you before and have yet to have a bad experience.
I bought a set of BFG All-Terrain tires. One tire was not able to be balanced. I called customer service and had a replacement tire the next day.
Stop not letting me get wheels I know fit my car, just because your system says they don't. Let me sign a waiver and just accept the purchase.
I've been buying from tire rack for many years. Had to return two defective tires once and the process was difficult, communication wasn't very good, only got one return label and had to pay for the other one. However, the shipping is fast and the prices are usually good, I will continue to use tire rack in the future.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

