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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Fast shipping. Great customer service. Love the warranty!
Finding and ordering a tire&wheel package was a breeze, and the TR installer was only 3 minutes away.
Quick and easy to get the wheels for your car! Wonderful customer support!
Excellent. Free shipping. Great customer service. Competitive pricing
Excellent. Free shipping. Great customer service. Competitive pricing
I always get my tires from tirerack, usually I pick them up, they are pretty good at getting them out to my vehicle and getting me on my way.
Well organized website, big selection, research and comparisons.
Using them for years, great prices and fast, free shipping!
I've ordered a lot from Tire Rack. Always happy with what I get from you.
I've ordered at least ten sets of tires over the years for various cars. The tires have always been delivered timely and without issue. Factor in that their price is always the best than anything I can find locally, it's a great experience.
Bought a new set of wheels and tires. Delived to and installed by local shop.
Excellent as always. Fast shipping, great product options.
Had a smooth transaction with Tire Rack last time. I was able to purchase the exact tires I needed for my car.
Mason helped me with tire i was looking for. Great help with industry knowledge
Had a very disappointing experience with the company that warranties the tires. After some research it was easy to find many other customers had the same problems. This was 2018. Four Sumotomo tires. A week after the install, one picked up a piece of metal and went flat. My installer communicated everything about the tire, condition, damage and the fact that he had JUST installed the set a week earlier. The company rep refused to take the supplied info stating they needed additional info from me FIRST. I had already spoken to them and was the one who directed them to my installer. After two or three days of warranty runaround my installer had to get the damaged tire out of his shop. Then they asked for the info he had supplied them days earlier. In the end I had to pay for another tire. Reviews of other customers … same thing. It's clear the delay tactics are in hopes that tire will be discarded as auto shops don't have any where to put them- safety hazard issues. I hope by now Tire Rack has selected a more reputable company to back their products.
Same, great ordering again as happy in past Best selection fast sercice, fast shipping and great price
I like the site where I can overload on charts, customer ratings, and photos of tires to come up the final selection...and not necessarily the one with the "best" ratings, but best for me. I like that they can provide a list of installers to use, and have them sent to.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

