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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,840
shipping
28,804
quality
29,364
This company responds to reviews on average within 1 day

Instant Feedback

531,073 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Just as great as the last time I purchased tires. The only place I order from. Thank you!

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
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Received as ordered
December 5, 2024

A little strange receiving the 4 tires in 3 separate shipments but came in a timely fashion

Date of experience: November 24, 2024
Tennessee
1 review
0 helpful votes
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Great Value and now free shipping...Can't be beat! My go to tire supplier including when I did OLOA in 2005!

Date of experience: November 24, 2024
Virginia
1 review
0 helpful votes
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Very happy always on time and in good shape will use again for my truck tires

Date of experience: November 24, 2024
Virginia
1 review
0 helpful votes
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Warranty Claim Not Working
December 5, 2024

I like the fast delivery. I don't like the run around with the warranty claim. I tried registering to make the claim only to be asked is this your account via website multiple times.

Date of experience: November 24, 2024
Virginia
1 review
0 helpful votes
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Easy
December 5, 2024

It was just easy to navigate the website. Prices are similar to others and free shipping

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
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Awesome
December 5, 2024

Easy to do on line as a the price was unbeatable. Would highly recommend

Date of experience: November 24, 2024
Texas
1 review
0 helpful votes
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Great
December 5, 2024

Always a great buying experience with online website. Thank you Tire Rack!

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Awesome!
December 5, 2024

Amazing. Love the great service and the quick delivery. Thank you

Date of experience: November 24, 2024
Florida
1 review
0 helpful votes
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Easy process
December 5, 2024

Quick and easy shopping from my phone with helpful pics and descriptions

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Fast and reliable customer service! Had an issue with my order but it wasn't their fault. FedEx accidentally shipped my product to different address and tire rack representative (Selah) was very nice and fast to fix that issue! The best in my opinion!

Date of experience: November 24, 2024

Great, Fast, and Easy!
November 6, 2024
Previous review

Great, Fast, and Easy!

Date of experience: October 26, 2024
Oregon
1 review
0 helpful votes
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Difficult website
December 4, 2024

I cannot find a way to order a wiper blade without entering a make/model/year that you associate with the blade. The blades I need apparently aren't associated with my car in your database, but they fit nicely and I'd like to be able to buy them from you more easily. As it is, I have to find a make/model/year that your database says matches and then I am able to order them.

Date of experience: November 24, 2024
New Jersey
1 review
0 helpful votes
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Vw jetta tires
December 4, 2024

Fast and easy. Tires arrives the next day. Sweet. Tirerack always has the best prices too

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Fantastic prices!
December 4, 2024

Helpful service from the times I worked with them. The clearance sales are great.

Date of experience: November 24, 2024
North Carolina
1 review
0 helpful votes
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Great tires at a great value
December 4, 2024

The Tire Rack site was easy to navigate and offered great value. In addition, the delivery was very quick.

I'll return the next time I'm in the market for tires.

Date of experience: December 1, 2024
North Carolina
1 review
0 helpful votes
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Great Service
December 4, 2024
Updated review

Excellent as always. Would use again. Great website. Good stuff

Date of experience: November 24, 2024

Easy as usual, thank you!
January 30, 2024
Previous review

Easy as usual, thank you!

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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Thanks
December 4, 2024

Good stuff thanks ok more words 10 more characters please help me

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Online through mobile was frustrating
December 4, 2024

I just wanted a new set of tires and could not figure out how to just do that. The site kept requiring wheels to also be included. I ended up adding wheels and just deleting them later in the cart. I'm sure I did something wrong but it just wasn't clear.

Date of experience: November 24, 2024
North Carolina
1 review
0 helpful votes
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Handled quickly
December 4, 2024

I like being able to read reviews on the best and the worst. Lets me do my homework

Date of experience: November 24, 2024
Arizona
1 review
0 helpful votes
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Not bad
December 4, 2024

Tried to purchase through the mobile site and it did not work. I was able to select the make of my vehicle but not the year or model. Also, a lot of 405 page not found errors when using the mobile site. I use android.

Date of experience: November 24, 2024