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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I don't remember when it was, but I was satisfied with delivery.
TireRack makes it easy to find and compare tires, and the free hazard protection came in handy.
Excellent site and support. Easy to use websites. Great selection.
Excellent ordering and shopping experience.
Still haven't heard back from tire rack regarding recommended pressure for the tires. Purchased set of wheels/tires, and they were shipped with pressures varying from 15 to 40 psi. Emailed at least 4 times. No response.
Very nice website with a lot information to take the best decision
I have enjoyed this site for years. It is a one-stop shop for ordering tires and scheduling an appointment to have them installed. I also appreciate that my tires always arrive when quoted. Great service!
Just as great as the last time I purchased tires. The only place I order from. Thank you!
A little strange receiving the 4 tires in 3 separate shipments but came in a timely fashion
Great Value and now free shipping...Can't be beat! My go to tire supplier including when I did OLOA in 2005!
Very happy always on time and in good shape will use again for my truck tires
I like the fast delivery. I don't like the run around with the warranty claim. I tried registering to make the claim only to be asked is this your account via website multiple times.
Quick and easy shopping from my phone with helpful pics and descriptions
Fast and reliable customer service! Had an issue with my order but it wasn't their fault. FedEx accidentally shipped my product to different address and tire rack representative (Selah) was very nice and fast to fix that issue! The best in my opinion!
I cannot find a way to order a wiper blade without entering a make/model/year that you associate with the blade. The blades I need apparently aren't associated with my car in your database, but they fit nicely and I'd like to be able to buy them from you more easily. As it is, I have to find a make/model/year that your database says matches and then I am able to order them.
Fast and easy. Tires arrives the next day. Sweet. Tirerack always has the best prices too
Helpful service from the times I worked with them. The clearance sales are great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.