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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,182 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Correct Tires for my Vehicle
December 13, 2024

It is always easy to just plug in my specific vehicle and find my winter tire and wheel package that is correct for my car.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Free roadside!
December 13, 2024

The main reason why I shop with the tire rack is that they offer free replacement if the tire gets punctured well still new. This is a huge value and that is the only reason why I shopped here and not at other tire places it's easier to find their tires. I told.

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Good Site
December 13, 2024

It went very well and quick. Love the high quality product. It was my second time and will continue to buy at this web site.

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
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I have always order my tires from tire rack and its always
Great always great

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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Fast delivery
December 13, 2024

My tires were send to the installer promptly and they were installed in 1 hour.

Date of experience: December 2, 2024
Wisconsin
1 review
0 helpful votes
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TPS!
December 13, 2024

The TPS failed to connect to vehicle and had to be entered by a dealer for $50.00 every spring and winter. S0 an additional $100.00 per year. I really hope that this problem does not repeat itself.
That was a very bad experience. I had called and talked to rep, whose response was, (that happens sometime, not sure what to tell you. The vehicle was a 2017 Sub WRX STI. Fingers Crossed. This Purchase is for a 2024 Dodge Durango AWD GT.

Date of experience: December 2, 2024
North Dakota
1 review
0 helpful votes
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Got me some tires!
December 13, 2024

Easy to compare and reviews are very helpful. I will be able to sleep better at night knowing my wife won't be sliding all over the road.

Date of experience: December 2, 2024
Pennsylvania
1 review
0 helpful votes
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Good service
December 13, 2024

Had issue with tire, they send me new tire so doing good service and taking care of customer

Date of experience: December 2, 2024
New Jersey
1 review
0 helpful votes
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Almost always good
December 13, 2024

Usually, they are reliable and fast. However, back orders can be tricky and get pushed back, so if you need a solid date, don't do them. Didn't get my rebates last time either summited but never received them could be tire manufacturer though. Think this is my 8th full tire set order from them and only had rebate issue once. T

Date of experience: December 2, 2024
New York
2 reviews
1 helpful vote
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Very good service and good prices!
December 13, 2024

Last set of tires I bought from tire rack was delivered in a fair amount of time. Also I was pleased with the tires

Date of experience: December 2, 2024
Nevada
1 review
0 helpful votes
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Fast shipping
December 13, 2024

Great options, a bunch of different brands to choose from and different prices depending on needs

Date of experience: December 2, 2024
Vermont
1 review
0 helpful votes
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Easy ordering!
December 13, 2024

Needed to order winter tires for our 2020 Ford Explorer and easily found them here. We had studs installed and shipped to us for a very decent price! Super fast shipping too

Date of experience: December 2, 2024
New Hampshire
1 review
0 helpful votes
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Easy comparison with tire rack testing
December 13, 2024

Was similar, very easy selection and comparison tools on website

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Great
December 13, 2024

I bought them from you because of your studding service. Thank you

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Always a great experience.
December 13, 2024

Easy on - line shopping at a great price with fast delivery. Thanks

Date of experience: December 2, 2024
Oregon
1 review
0 helpful votes
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Excellent experience
December 13, 2024

Seamless and easy to navigate. From the browsing to getting them delivered!

Date of experience: December 12, 2024
Indiana
1 review
0 helpful votes
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Easy online experience
December 13, 2024

Its nice buying tires and having them shipped to a installer and having it scheduled

Date of experience: December 2, 2024
North Carolina
1 review
0 helpful votes
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The Best Tires for The Best Price
December 13, 2024

I had a blowout happen tonight and I needed a set of tires quick, so I went right to Tirerack and they had exactly what I needed And at a Good price too! Plus they tires were gonna be here in just a few days!

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Till the simplest and most reliable way to purchase tires
December 13, 2024
Updated review

I have fitted tire to 3 separate cars using tire rack.
Every experience has been professional, and resulted in complete satisfaction.

Even when I messed up one time, and had to call and fix things, the tire rack representative was extremely friendly and helpful - and ensured my problem was completely sorted on that first phone call.

Date of experience: December 2, 2024

Straight forward and reliable
November 30, 2024
Previous review

Simple and reliable process - this is my 4th purchase from tirerack.com

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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Shopping tires
December 13, 2024

I am well satisfied with my previous purchase and still have them tires on. I would definitely recommend this website.

Date of experience: December 2, 2024