On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Needed quality tires. Tirerack.com had the best price, had them delivered and installed at Discount Tire. Wish everything could be this easy. Thank You!
An easy informed purchase thanks to a super helpful website
Excited to try these tires. Haven't received them yet, buying experience was simple and easy on the site
No problems, fast shipping, also had no problems claiming a road hazard for a tire.
Able to use website to research and find best tire for me and my truck
The testing, reviews and ranking systems on the website have always led me in the correct direction, when deciding on tires.
Never had a problem, shipped quick and correct, and the tire was black like I expected
I like that Tirerack does the work for you in comparing the tires.
I like the reviews of the tires and the ease of ordering for my specific vehicle. The warranty is also a nice addition
The site is so easy to use I dont know why everyone doesn't use it
Tirerack makes it easy to select tires and has competitive pricing.
This website is always easy to navigate and is full of good info to help you decide which tires to get. Shipping is fast. I only get my tires from Tire Rack now!
I found the site difficult to negotiate L wish I could use the discount when I purchase only one tire
I found the site difficult to negotiate
Great experience and it shows as I keep coming back and buying more tires
Many orders over many years - never any trouble. Great value.
So far it was really good easy to place the order customer service also was excellent
Buying tires and/or wheels from Tire Rack is a user friendly experience.
Good service and turn around time and why else do I need to add more information to this feedback in order to satisfy a survey
Awesome when I needed to swap out a defective tire with a sidewall bubble. Thank you!
Tire and wheels were right for the car I put them on, very pleased.
Easy and fast transaction, love how simple the website is to use and straight foward they are about product Availability.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members