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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I just ordered another set of tires from TireRack and had another great experience. They have a great selection to choose from and their in house test reviews are very helpful. I find their prices hard to beat.
This is the first time ever purchasing from
Tire Rack and it was a great experience. They have plenty of options to choose from and their reviews were very helpful when making a purchasing decision.
Like shopping at TireRack because you can compare all the tires and make an informed decision based on price, ratings, and reviews.
The tires I ordered were on back order for two months, with the delivery continuously getting pushed back every two weeks or so.
I have ordered multiple times with Tire rack and have always been happy with their speed and service
Site easy to manage. Good information to help selection and decisions. Shipping directly to installer.
Great service on road damage! I received a new tire faster than Amazon although I had to wait to be reimbursed for the damage on the tire.
To be fair, I ordered right around Black Friday. So, five-star review anyway. :D
The whole process from ordering to installation could not have been done in a more timely manner. Everyone I dealt with was very courteous and professional. I couldn't be happier with my overall experience.
Great service, product as described,best inventory, fast shipping
It is so easy to find good tires that fit your car. There are plenty of options.
Easily found what I needed and the price was right. Shipping free.
Website was easy - getting installation scheduled after process was not.
Online seems good as a means to replace but there are many steps to do it correctly. Must buy tire first. Upload invoice and service order after install from shop. Could be easier.
I like the available rating info and charts as well as the ease of tire comparisons.
Found tires in sale and bought 4 for what would be the price of only one!
Always a great experience with Tire Rack with many years of great service
Found the perfect tires for my Jaguar S Type R with the correct speed rating and all terrain tread pattern, which is really wanted.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.