Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Purchased tires for four of my vehicles without issue. Quick and dependable service
Good good good wow wow wow I love it now this is getting too much what else
Was easy, cheaper than most and allowed ME to be 'in control' of the experience.
FedEx being slow caused a day delay, which caused a reschedule. Could've done without that, but it's over now.
Totally happy with everything Tire Rack!
Great price, fast delivery, easy to find what I wanted, price good.
Can Always count on Tirerack for my tire needs great prices and service
Online purchase easy, delivered as promised and installer recommended was efficient
Everything is great: product, prices, ease of navigating the site - thank you!
The shipping and checkout process has been very easy the last few time especially, and the rebate shown in the description worked automatically.
Ordered a set of tires that were not available at my local installer. These were delivered and installed within one week. A seamless transaction.
Quick and eat to use website. Pricing is pretty decent as well
As a previous customer, I have always been satisfied with my buying experience.
I have used Tire Rack in the past and have always had a good experience.
Ordered here multiple times. Received great prices and great tires
Like the deals from Tire Rack and and installations store near by.
Was great to find an outstanding deal.
Simplest way to but tires. Click and buy. No hassles, no salesman, multiple choices
Fast and easy to include installation. True professionals!
As always I recommend you to anyone needing tires! I haven't purchased tires from anywhere else in at least 10 years.
Good delivery time best price and information on spec of tires
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

