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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,085 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Good Serive
December 15, 2024

Purchase, delivery, recommend installation site all on point

Date of experience: December 5, 2024
North Carolina
1 review
0 helpful votes
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Easy tires
December 15, 2024

Love tire rack. It's always a great experience. I will continue to use in the future.

Date of experience: December 5, 2024
New Jersey
1 review
0 helpful votes
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The customer rep Bruno, was extremely helpful in putting together a somewhat difficult package and the total experience was terrific!

Date of experience: December 5, 2024

Best On-Line shopping experience I have had!
December 11, 2023
Previous review

Computer info was very easy to use and my customer service rep, Bruno was terrific. Everything with the ordering process has been Great! Waiting on the delivery and install to be complete.

Date of experience: December 11, 2023
Maine
2 reviews
0 helpful votes
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Easy transaction
December 15, 2024

Quick and easy. I appreciated the wide choice of tire options.

Date of experience: December 11, 2024
Kentucky
1 review
0 helpful votes
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Replacement tire warranty
December 15, 2024

Once i figured out where to go to, to get a replacement tire it was fairly easy to get a replacement tire. You could make it a little easier to get to the site for replacements.

Date of experience: December 5, 2024
Illinois
1 review
0 helpful votes
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Good
December 15, 2024

Good had no issue with previous order and shipment. Right on time.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Fantastic website - efficient and easy
December 15, 2024

Love being able to purchase from home and then schedule an installation at my convenience

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Go to tire supplier
December 15, 2024

Every experience has been great and hassle free. I will continue to use as my go to tire supplier.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Every tire rating at your finger tips.
December 15, 2024

I love that I can show my customers a comparison of the tires they are interested in. I also enjoy being closed to a distribution center and can pickup same day.

Date of experience: December 5, 2024
New Hampshire
1 review
0 helpful votes
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Pleased
December 15, 2024

Quick and easy, discounts added automatically! Will use again. Delivery was quick!

Date of experience: December 11, 2024
North Carolina
1 review
0 helpful votes
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Fast delivery
December 15, 2024

No complaints, fast delivery. Satisfied. I like the selection, and well designed website.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Went well ordering
December 15, 2024

Perfect and flawless with selection of tires, good prices and good service

Date of experience: December 5, 2024
Connecticut
1 review
0 helpful votes
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Easy, Fast, and Reliable
December 15, 2024

Shopping TireRack is always a breeze. The quality of the product as well as shipping speed makes me continue to come back to them.

Date of experience: December 5, 2024
North Carolina
1 review
0 helpful votes
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The best service for car care on earth.
December 15, 2024
Updated review

Excellent speedy service every time. Tire Rack reviews are spot on. Thank you

Date of experience: December 5, 2024

Always awesome
April 10, 2024
Previous review

Always awesome

Date of experience: March 30, 2024
New Hampshire
1 review
0 helpful votes
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More info needed/clarification
December 15, 2024

Purchasing a wheel and tire kit and it doesn't tell me if they are coming mounted and balanced and just need install on car or mounting/balancing is needed too, thankfully I have a mechanic who can do, but clarification would be nice. Thank you!

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Good experience
December 15, 2024

Easy to order and drop off car for installation, will definitely be back for tires for another car

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Solid experience
December 15, 2024

Easy convenient and fair price fast delivery is better than others

Date of experience: December 13, 2024
Florida
1 review
0 helpful votes
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Good
December 15, 2024

Smoothly nicely delivered in my place. Keep up the good work

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Good price, fast shipping
December 15, 2024

Can't beat the price! Fast free shipping, how can you go wrong. Only place I get tires.

Date of experience: December 4, 2024
Minnesota
1 review
0 helpful votes
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Reviews and selection
December 15, 2024
Updated review

TR has great selection and their reviews are very helpful. I have never gone wrong with them.

Date of experience: December 4, 2024

A bit clunk on mobile but Tire Rack is my go to for...
November 24, 2019
Previous review

A bit clunk on mobile but Tire Rack is my go to for tires.

Date of experience: November 24, 2019