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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Purchase, delivery, recommend installation site all on point
Love tire rack. It's always a great experience. I will continue to use in the future.
The customer rep Bruno, was extremely helpful in putting together a somewhat difficult package and the total experience was terrific!
Computer info was very easy to use and my customer service rep, Bruno was terrific. Everything with the ordering process has been Great! Waiting on the delivery and install to be complete.
Once i figured out where to go to, to get a replacement tire it was fairly easy to get a replacement tire. You could make it a little easier to get to the site for replacements.
Good had no issue with previous order and shipment. Right on time.
Love being able to purchase from home and then schedule an installation at my convenience
Every experience has been great and hassle free. I will continue to use as my go to tire supplier.
I love that I can show my customers a comparison of the tires they are interested in. I also enjoy being closed to a distribution center and can pickup same day.
Quick and easy, discounts added automatically! Will use again. Delivery was quick!
No complaints, fast delivery. Satisfied. I like the selection, and well designed website.
Perfect and flawless with selection of tires, good prices and good service
Shopping TireRack is always a breeze. The quality of the product as well as shipping speed makes me continue to come back to them.
Excellent speedy service every time. Tire Rack reviews are spot on. Thank you
Purchasing a wheel and tire kit and it doesn't tell me if they are coming mounted and balanced and just need install on car or mounting/balancing is needed too, thankfully I have a mechanic who can do, but clarification would be nice. Thank you!
Easy to order and drop off car for installation, will definitely be back for tires for another car
Smoothly nicely delivered in my place. Keep up the good work
Can't beat the price! Fast free shipping, how can you go wrong. Only place I get tires.
TR has great selection and their reviews are very helpful. I have never gone wrong with them.
A bit clunk on mobile but Tire Rack is my go to for tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

