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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Outstanding service and quality of tires. Will order again
Normally I have never had a problem with any products from the tire rack I received four wheels and one of them was bent, and I have been trying to call the customer service line to return the wheel and after five tries, nobody is answering the return line! WTF guys!🤷🏻
Flawless transaction, always a great experience dealing with TR and the claims process
Tires arrived promptly and correct. Always a pleasure. Thank you.
Amazing …service is always professional, willing to help solve any issues thank you
Bought tires that wore out way early covered under tread life warranty, tire rack took care of the warranty claim made it easy to get money back on those tires!
PLEASE HELP ME GET THIS DONE. I NEED A LITTLE HELP. PLEASE. IF ALL WORKS OUT, I will buy another set next week for my other vehicle
Always a pleasure buying from Tire Rack. Always reliable service.
Buying process is easy, plenty of options w/great pricing, free delivery and products show up as advertised1
Always provided the product ratings data and information needed to make educated choices to obtain products that align with my needs.
I was referred to your site by a coworker. I was thrilled to find the tires I need at a closeout price, with free delivery! Thank you! If you reward people for giving referrals let me know. I am very grateful to him.
Good service and on time as promise and good prices.i am very happy with it
It's always easy to compare top rated tires and have them shipped directly to my installer. They always arrive within a day (for no extra cost), and weren't available that quickly from two local suppliers. Excellent service. Makes tire buying simple. Thank you!
Extremely nice and took care of it at a timely manner
Thank you and I look forward to seeing you again tomorrow
I have ordered from TireRack.com multiple times over the years for 3 of my vehicles & I have to say it was easy-breezy each time... and SUCH A BARGAIN!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.