Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
One stop shopping - Great selection, availability and easy order entry process. Wide selection of local installation options.
The buying information available on the site was most helpful, keen pricing and prompt shipping the icing on the cake.
Excellent! The best to buy my tires and wheel package. Easy to place an order. Support is available when needed. Cheaper than most site
Very helpful an informative! Won't shop for tires anywhere else!
Tire Rack always has competitive pricing and great customer service, it makes buying tires easy!
Love being able to compare so many brands and ratings!
GREAT.User friendly, informative and very helpful.Easy to navigate
Very happy with my purchases and will be using tire rack for all my tire needs in the future.
I've always had a great experience with tire rack. They usually have the best prices and connection to installation providers.
I've been buying tires from tirerack.com For over a decade. Always had excellent experience.
Good, the tires I have ordered in the past arrived on time and I like how they ride.
Spent time reading reviews and watching videos about brands and their respective pros and cons.
The last two sets of winter wheels for my '21 and '24 Jeeps Grand Cherokee Summits have failed to sync the TPS system in spite of assurances by your phone agents that there are "no problems ". Both installations were done at the Jeep dealer. Both required the dealer installing an OEM TPS sensor (a tremendous inconvenience and expense, for me and for the dealer.
I can see a problem like this happening once. Maybe?
But two times ion two cars when I asked very specifically about these TPS sensors being compatible.
I will not buy more wheels from Tire Rack
Just want a freaking coupon that.I could use... It would be nice if you sent a coupon that I could use next time...
Excellent selection and easy check out. I highly recommend
Quick delivery and lots of tires and wheel choices. Free tire road hazard.
Checking Pricing, Tire Rack had Rebate that priced cheaper than internet sellers.
As stated, Legit tires and you never know with Internet sellers.
Also, road Hazard included and no additional cost. A++
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.