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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,771 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Will not "tire" you out!
December 18, 2024

One stop shopping - Great selection, availability and easy order entry process. Wide selection of local installation options.

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Great prices, informative site
December 18, 2024

The buying information available on the site was most helpful, keen pricing and prompt shipping the icing on the cake.

Date of experience: December 8, 2024
New York
1 review
0 helpful votes
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Excellent! The best to buy my tires and wheel package. Easy to place an order. Support is available when needed. Cheaper than most site

Date of experience: December 8, 2024
Wisconsin
1 review
0 helpful votes
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Best place to buy tires
December 18, 2024

Great service, fast free delivery,road hazard coverage 👍

Date of experience: December 8, 2024
Pennsylvania
1 review
0 helpful votes
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Great customer service!
December 18, 2024

Very helpful an informative! Won't shop for tires anywhere else!

Date of experience: December 8, 2024
California
1 review
0 helpful votes
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Super simple tire orders
December 18, 2024
Updated review

Tire Rack always has competitive pricing and great customer service, it makes buying tires easy!

Date of experience: December 8, 2024

Love being able to compare so many brands and ratings!
February 12, 2024
Previous review

Love being able to compare so many brands and ratings!

Date of experience: February 11, 2024
Virginia
1 review
0 helpful votes
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GREAT.User friendly, informative and very helpful.Easy to navigate

Date of experience: December 17, 2024
Iowa
1 review
0 helpful votes
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Yes
December 18, 2024

Always priced right hope to follow up! Always right for my car

Date of experience: December 8, 2024
Minnesota
1 review
0 helpful votes
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Very easy to buy tires
December 18, 2024

Very happy with my purchases and will be using tire rack for all my tire needs in the future.

Date of experience: December 8, 2024
Connecticut
1 review
0 helpful votes
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Always Good
December 18, 2024

I've always had a great experience with tire rack. They usually have the best prices and connection to installation providers.

Date of experience: December 8, 2024
Vermont
1 review
0 helpful votes
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Amazingly easy to use
December 18, 2024

I've been buying tires from tirerack.com For over a decade. Always had excellent experience.

Date of experience: December 8, 2024
New York
1 review
0 helpful votes
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Dependable
December 18, 2024

Good, the tires I have ordered in the past arrived on time and I like how they ride.

Date of experience: December 8, 2024
New Jersey
1 review
0 helpful votes
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So many options
December 18, 2024

Spent time reading reviews and watching videos about brands and their respective pros and cons.

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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Very easy
December 18, 2024

Fast and easy service. Close to my daughters house. Scheduling was simple

Date of experience: December 8, 2024
Massachusetts
1 review
0 helpful votes
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TPS
December 18, 2024

The last two sets of winter wheels for my '21 and '24 Jeeps Grand Cherokee Summits have failed to sync the TPS system in spite of assurances by your phone agents that there are "no problems ". Both installations were done at the Jeep dealer. Both required the dealer installing an OEM TPS sensor (a tremendous inconvenience and expense, for me and for the dealer.
I can see a problem like this happening once. Maybe?
But two times ion two cars when I asked very specifically about these TPS sensors being compatible.

I will not buy more wheels from Tire Rack

Date of experience: December 8, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Pennsylvania
1 review
0 helpful votes
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Yea tires
December 18, 2024

Great prices amazing selection and very convenient, awesome

Date of experience: December 8, 2024
Massachusetts
1 review
0 helpful votes
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Not enough Promos
December 18, 2024

Just want a freaking coupon that.I could use... It would be nice if you sent a coupon that I could use next time...

Date of experience: December 8, 2024
District of Columbia
1 review
0 helpful votes
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Excellent Service
December 18, 2024

Excellent selection and easy check out. I highly recommend

Date of experience: December 8, 2024
California
1 review
0 helpful votes
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Quick delivery and lots of tires and wheel choices. Free tire road hazard.

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
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Enjoy knowing Tires are New & Legit
December 18, 2024

Checking Pricing, Tire Rack had Rebate that priced cheaper than internet sellers.
As stated, Legit tires and you never know with Internet sellers.
Also, road Hazard included and no additional cost. A++

Date of experience: December 8, 2024