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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Pp
December 19, 2024

You know I don't want to leaven feedback so don't ask seriously. This is annoying

Date of experience: December 8, 2024
Washington
1 review
0 helpful votes
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There is no option in the Web ordering process to have tires delivered to and installed by Discount Tire in Redmond, which would be our preferred installer, and the company that owns TireRack. Had to use a different installer.

Date of experience: December 8, 2024
Maine
1 review
0 helpful votes
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All good
December 19, 2024

Reasonable pricing. Accurate details. No drama. Fast shipping. Easy communication.

Date of experience: December 8, 2024
Washington
1 review
0 helpful votes
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More info needed about cart
December 19, 2024

Whether or not my tires will be mounted/balanced not listed when in the cart.

Date of experience: December 8, 2024
Washington
1 review
0 helpful votes
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Good
December 19, 2024
Updated review

Fast shipping easy to order good seller good customer services

Date of experience: December 8, 2024

Good and fast
October 11, 2024
Previous review

Good and fast

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Had some difficulty finding the correct wheel and tire combination for my car. Customer service rep did a great job and gave expert advice

Date of experience: December 8, 2024
Kentucky
1 review
0 helpful votes
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Great service
December 19, 2024

My previous service was fast, accurate and affordable. Will order again

Date of experience: December 8, 2024
Indiana
1 review
0 helpful votes
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Great place
December 19, 2024

Easy to order fast shipping and like to support Indiana Business

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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Quick and easy setup for purchase
December 19, 2024

Quickly got the tires I wanted selected and setup with a payment plan thru Affirm.

Date of experience: December 8, 2024
New York
1 review
0 helpful votes
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Great Service
December 19, 2024

Tire Rack has great prices and delivery is fast and accurate.

Date of experience: December 8, 2024
Bahamas
1 review
0 helpful votes
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Through the years and many sets of tires and wheels Tirerack has always provided great service and prices. I have purchased brakes and other parts

Date of experience: December 8, 2024
New Hampshire
3 reviews
0 helpful votes
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Perfect Option for Winter Tire/Wheel Packages
December 19, 2024
Updated review

Fast service, competive pricing. Perfect for those who want a winter set of tires and don't mind installing wheels and tires themselves. You can also ship to a local tire shop for those who don't want to put them on themselves.

Date of experience: December 8, 2024

Great valeu
June 6, 2021
Previous review

Great valeu

Date of experience: June 6, 2021
Massachusetts
1 review
0 helpful votes
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Enjoy having tires deliver to my home.
December 19, 2024

Have been buying tires from Tire Rack for a while now. Enjoy having tires delivered to my home. Not being held back by just what a local shop has or can get. This year finally ordered sets of wheels and tires already mounted from tire rack to have a extra set of winter tires for are vehicles. If any questions, problems with order, they text or call. Which is awesome now days as far as customer service goes!

Date of experience: December 8, 2024
Washington
1 review
0 helpful votes
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Good Quality Tires
December 18, 2024

It was easy finding the tires I need and getting financing. The tires have made a big difference in feeling safe to drive in all weather conditions.

Date of experience: December 18, 2024
New York
1 review
0 helpful votes
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Easy and affordable
December 18, 2024

I've ordered several sets of tires for my family's vehicles. It is always easy to shop and the tires arrive quickly.

Date of experience: December 8, 2024
Georgia
1 review
0 helpful votes
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Go To For Tires Online
December 18, 2024

Been a customer for years. Come back to buy everytime because it's usually cheaper than the local tire store.

Date of experience: December 8, 2024
Pennsylvania
1 review
0 helpful votes
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Great
December 18, 2024

Great experience it was nice to have a website thet is very easy to use.

Date of experience: December 8, 2024
Georgia
1 review
0 helpful votes
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Been happy with Tire Rack
December 18, 2024

All my experiences purchasing tires from TireRack have been very positive.

Date of experience: December 8, 2024
New Jersey
2 reviews
0 helpful votes
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It's great and economical
December 18, 2024

You guys always deliver on time and I have always been satisfied with everything.

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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Fast and easy
December 18, 2024

As always, fast, easy, and fair prices. I will order my next tires from them.

Date of experience: December 8, 2024