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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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There is no option in the Web ordering process to have tires delivered to and installed by Discount Tire in Redmond, which would be our preferred installer, and the company that owns TireRack. Had to use a different installer.
Reasonable pricing. Accurate details. No drama. Fast shipping. Easy communication.
Whether or not my tires will be mounted/balanced not listed when in the cart.
Had some difficulty finding the correct wheel and tire combination for my car. Customer service rep did a great job and gave expert advice
My previous service was fast, accurate and affordable. Will order again
Quickly got the tires I wanted selected and setup with a payment plan thru Affirm.
Through the years and many sets of tires and wheels Tirerack has always provided great service and prices. I have purchased brakes and other parts
Fast service, competive pricing. Perfect for those who want a winter set of tires and don't mind installing wheels and tires themselves. You can also ship to a local tire shop for those who don't want to put them on themselves.
Have been buying tires from Tire Rack for a while now. Enjoy having tires delivered to my home. Not being held back by just what a local shop has or can get. This year finally ordered sets of wheels and tires already mounted from tire rack to have a extra set of winter tires for are vehicles. If any questions, problems with order, they text or call. Which is awesome now days as far as customer service goes!
It was easy finding the tires I need and getting financing. The tires have made a big difference in feeling safe to drive in all weather conditions.
I've ordered several sets of tires for my family's vehicles. It is always easy to shop and the tires arrive quickly.
Been a customer for years. Come back to buy everytime because it's usually cheaper than the local tire store.
All my experiences purchasing tires from TireRack have been very positive.
You guys always deliver on time and I have always been satisfied with everything.
As always, fast, easy, and fair prices. I will order my next tires from them.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

