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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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On time, great quality easy delivery I don't know what else to say
Hey, if you own a car you are going to have to buy tires. Tire Rack is certainly convenient if you know what you need to buy. However the selection of tires has dwindled considerably. The inventory has shrunk and deals are hard to find. But they ship fast and you get what you paid for.
Online purchase is efficient and informative. TireRack provides enough information to research and shop at the same time.
Would like backup search option to find alternate sizes than the ones specific to your vehicle
The research and advice provided on the Tire Rack website is very informative. After picking a great set of tires, the website checkout and delivery experience was quick and easy.
Very easy to use website. Punctual delivery, service. Good quality products.
Liked the delivery options. Easy to order and no issues. I had tires installed locally and saved money with pick up option.
I love tire rack because it saves me time AND money! I can do everything on their website and there service is fast and reliable.
It's not clear what the next steps are for arranging the mobile installation. My address for the installation is not the same as the billing address associated with my credit card, and this is a gift, so the contact phone number for the order/billing is different than that for scheduling the installation.
It's always easy ordering tires on tire rack! I love working with these folks!
We ordered snow rims and tires for a 2019 Nissan Leaf SL Plus with an electronic parking brake. Your site showed that 15" rims fit. We ordered a set recommended from your site, order #MU*******. They did not fit. https://photos.app.goo.gl/5UPFEewLANMTHdf7A
Short version is it seems the 15"'s fit a manual parking brake car but not an electronic parking brake car.
Multiple calls to try to get this resolved, contact forms to get back to me unanswered, Emails that had a 25% return rate but only early replies.
Customer service needs help.
About a month and a half after original order I finally got the feedback to order a new set and when I did I would get a call tag for these 15"'s that do not fit. I will be calling in for that after finishing this form.
Order needed to be cancelled due to my error. Tire Rack was very helpful resolving the issue.
Truly appreciate the ability to view wheels on a likeness of my vehicle. Then, once we settled on just the right wheel, the option to choose an installer made this process convenient.
Excellent great products awesome a lot of brands easy to buy
All went well, had ordered Michelin Pilot Sport 4s, different size front and back, that are not commonly available. Delivery right to my door and had them installed by a shop locally that was refinishing the wheels.
So far have had a great experience. Buying from Tire Rack from now on.
I've never bought tires online. This was the first time and will not be the last. Everything worked out perfect. Top notch service and products to match. Thanks Tire Rack!
Great web site (especially the compare tire section), good prices, good service
I really liked the driveway install experience, worked great.
Ordering process is simple and efficient. Delivery was quick and hassle free. Amazing service and tires definitely recommend to anyone in the market!
The biggest problem with Tire Rack is the installer recommendations. The Midas that installed a set of tires for me provided service that was painfully bad. First, they broke the keyed lug nuts when removing my tires, and charged me to replace the locked lugnuts. When driving away after installing my tires on the wheels I provided, the car shook horribly. Took it back, they said the problem was my brakes. Told them to check the balance of the tires, they said they did. Asked them to double check and one of the tires was way off balance. Car still wobbled. Later I pulled a tire to discover they failed to remove the hub centering rings from the aftermarket wheels before putting the OEM wheels on. Tried to check all the tires, but two studs broke off when removing the tires. Needed to have the studs replaced. Will need to replace the hub centering rings. Absurd number of problems and extra costs just to have four tires installed.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.