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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,858 reviews

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North Carolina
1 review
0 helpful votes
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Good Service
December 20, 2024
Updated review

I had to return my first order being that I ordered the wrong size the sales person was kind and helpful in assisting me with all my concerns and needs.

Date of experience: December 10, 2024

This site is very user friendly and helpful for new...
August 18, 2024
Previous review

This site is very user friendly and helpful for new online shoppers.

Date of experience: August 8, 2024
North Carolina
2 reviews
0 helpful votes
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Always receive great service.
December 20, 2024
Updated review

I've been a customer for over 30 years and have never had a problem. Great company.

Date of experience: December 10, 2024

Mobile ordering is not smooth, the credit card verification...
July 29, 2022
Previous review

Mobile ordering is not smooth, the credit card verification page doesn't render for mobile users, it's a desktop page.

Date of experience: July 29, 2022
District of Columbia
1 review
0 helpful votes
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Great efficient service
December 20, 2024

Really appreciate the road hazard insurance which came with my initial purchase.

Date of experience: December 10, 2024
South Carolina
1 review
0 helpful votes
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I use tire rack constantly to research tires. Love this site, first time buyer. My local tire store ended up quoting me $10 (yes, ten) less than Tire Rack, but I would not have gotten the mail-in rebates that saved me another $150. That brings a full set of Goodyears for 22inch wheels down to $750, which was a good deal.

Date of experience: December 16, 2024
Florida
1 review
0 helpful votes
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Always a great experience
December 20, 2024

Always a great experience, Always a great experience. Your demands for minimums are a pain in the $#*!.

Date of experience: December 10, 2024
Minnesota
1 review
0 helpful votes
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Informative and simple!
December 20, 2024

Every time I order from tire rack, I learn something new! The Process is very simple and you can't beat free shipping!

Date of experience: December 10, 2024
New York
1 review
0 helpful votes
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Ordering is easy and efficient!
December 20, 2024

Very good experience. I was easy to order, tires came quickly, and they were very good tires.

Date of experience: December 10, 2024
Pennsylvania
1 review
0 helpful votes
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Great products and service
December 20, 2024

Bought tires easily, came to me residence to install. Everything went great..

Date of experience: December 10, 2024
Florida
1 review
0 helpful votes
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I've been buying tires for my C7 Stingray for a number of years. Nothing but good things to say, including the no hassle road hazard protection! They replaced a Michelin Pilot Super Sport ZP and was reimbursed at full cost paid for the original tire!
AWESOME!

Date of experience: December 10, 2024
Ohio
1 review
0 helpful votes
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Easy and convenient tire selector
December 20, 2024

Us to take days to pick out tires but Turk takes tire selector helped me pick out tires in a mater of minutes. Thank you for the huge time saver and straight forward pricing.

Date of experience: December 10, 2024
New York
1 review
0 helpful votes
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Quick and easy!
December 20, 2024

No hassle. Upfront pricing and discounts with free delivery to your door or preferred shop is great!

Date of experience: December 10, 2024
Connecticut
1 review
0 helpful votes
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Tire wheel package
December 20, 2024

Tires were not balanced when received. I returned the car to Deans where they rebalanced the wheels

Date of experience: December 10, 2024
Arkansas
1 review
0 helpful votes
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Easy to navigate site
December 20, 2024

I have purchased 5 sets of winter tire/wheel packages. Easy to do.

Date of experience: December 10, 2024
Pennsylvania
1 review
0 helpful votes
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Good value
December 20, 2024

Easy to use and find the tires I wanted that were recommended. Good experience

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
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Easy Transaction
December 20, 2024

Purchased wheels and tires and they showed up on my front porch quickly with no problems.

Date of experience: December 10, 2024
Illinois
1 review
0 helpful votes
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Super 👌
December 20, 2024

Excellent experience with tire rack...excellent quality 👌 of tires. Thanks

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Easy transaction
December 20, 2024

Was an easy transaction thru web and local pickup recommended

Date of experience: December 9, 2024
Italy
1 review
0 helpful votes
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Great way to buy tires
December 20, 2024

Always a good experience buying tire on tire rack. Also love their installation service in South Bend.

Date of experience: December 9, 2024
Indiana
1 review
0 helpful votes
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Had a great experience before. Easy to ship and get installed. Even had Tire Rack contact me as they made a mistake and corrected it weeks after I had my tires.

Date of experience: December 9, 2024
Wisconsin
1 review
0 helpful votes
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Great service!
December 20, 2024

Quick solution to Road Hazard claim a few years ago, I had the new tire before I had a replacement rim.

Date of experience: December 9, 2024