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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,833
shipping
28,797
quality
29,357
This company responds to reviews on average within 1 day

Instant Feedback

530,994 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Super 👌
December 20, 2024

Excellent experience with tire rack...excellent quality 👌 of tires. Thanks

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Easy transaction
December 20, 2024

Was an easy transaction thru web and local pickup recommended

Date of experience: December 9, 2024
Italy
1 review
0 helpful votes
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Great way to buy tires
December 20, 2024

Always a good experience buying tire on tire rack. Also love their installation service in South Bend.

Date of experience: December 9, 2024
Indiana
1 review
0 helpful votes
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Had a great experience before. Easy to ship and get installed. Even had Tire Rack contact me as they made a mistake and corrected it weeks after I had my tires.

Date of experience: December 9, 2024
Wisconsin
1 review
0 helpful votes
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Great service!
December 20, 2024

Quick solution to Road Hazard claim a few years ago, I had the new tire before I had a replacement rim.

Date of experience: December 9, 2024
Pennsylvania
1 review
0 helpful votes
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I did not know that option existed for warranties because you don't show them. It's like you have a specific tire you really want to show me for some reason! Buyers are savvy now, so showing all options is a good idea

Date of experience: December 9, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out to you directly.

Colorado
1 review
0 helpful votes
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Trustworthy
December 20, 2024

I bought snow/ice tires from you based on reviews and experiences of users and your descriptions. They are great!

Date of experience: December 9, 2024
Maryland
1 review
0 helpful votes
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Best deals
December 20, 2024

Outstanding customer service! I made a mistake last time getting the wrong tires and the customer support was outstanding. I was able to order the right tires the second time and no extra fee charged for returning the previous order.

Date of experience: December 18, 2024
North Carolina
1 review
0 helpful votes
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Always on point and easy to deal with
December 20, 2024

Same as last time definitely recommend, i never have any issues and order here every time

Date of experience: December 9, 2024
Ohio
1 review
0 helpful votes
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Tires were great but were sent to wrong address, luckily I knew who they were sent to

Date of experience: December 9, 2024
Illinois
1 review
0 helpful votes
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Always exactly what my car needs!
December 20, 2024

Ordered tires, arrived lightning fast with zero issues or disappointment. Highly recommended!

Date of experience: December 9, 2024
Colorado
1 review
0 helpful votes
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Good job
December 20, 2024

Shopped here before but I don't think there was free delivery before so I'm glad there is now

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Best place to buy tires
December 20, 2024

I have bought from Tire Rack in the past and am very happy with all my past purchases. Having to send my purchase to my home allows me to plan when to install tires at my own schedule. I highly recommend this site due to a wide range of choices from prices, durability, and handling.

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Great prices, easy ordering
December 20, 2024

This is my 3rd or 4th order from TireRack. I always receive the correct tires at a great price. I'll never go back to ordering at a tire store.

Date of experience: December 9, 2024
Maryland
1 review
0 helpful votes
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Excellent Purchasing Experience
December 20, 2024

I was a little confused at first as this is the first time I had to buy tires. Thankfully the site made it an easy experience to shop around and compare. This is my first pick-up truck as well, so I wanted to be certain I had the correct tires needed for the types of travel and workload I was putting on the vehicle as well as terrain I'd be traversing in. Thankfully even as I was about to procure one set of tires the website was able to identify that another set of tires would be a better fit for my duties. They arrived fast and in excellent condition, sadly I had to wait a week to put them on. Once on however they've been perfect for the winter weather I was expecting.

Date of experience: December 19, 2024
Colorado
1 review
0 helpful votes
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My go-to tire store
December 20, 2024

I have always found what I'm looking for at a competitive price.

Date of experience: December 9, 2024
California
2 reviews
0 helpful votes
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Easy
December 20, 2024
Updated review

Simple to order online and get exactly what fits the model of vehicle

Date of experience: December 9, 2024

Easy and efficient
August 25, 2024
Previous review

Easy and efficient

Date of experience: August 15, 2024
Delaware
1 review
0 helpful votes
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Good Price and on time Delivery
December 20, 2024
Updated review

The only issue I had was some confusion about which installer address to deliver to however that was Quickley resolved. I also fat fingered my own address and that was quickly corrected.

Date of experience: December 9, 2024

Its been awhile
December 13, 2024
Previous review

Needed tires quick for my mini van and Tire Rack was my choice over 10 years ago. I need tires now so I'm looking for the same or better experience.

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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New Tires!
December 20, 2024

I got some tires shipped to me many years ago and it was a great experience.

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Great Service
December 20, 2024

Simple and easy and very fair to offer free shipping on a tire.

Date of experience: December 22, 2024