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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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My previous experience was awesome as well. I will definitely purchase from Tire Rack again. Great shipping, too!
Excellent service, fast shipping. Good stock and knowledgeable staff.
I tried to file a claim several times and followed the procedure required required me to do and still haven't received a refund on my old tire that I replaced.
Always a great experience! My go to for ordering anything wheel and tire related
Great pricing but committed delivery date was 36 hr late--arriving a day late and at 11pm at night
My friend told me to look at tirerack.I have never bought tires online. Well,I will ONLY buy tires online now.and ONLY tirerack! Quick shipping… delivered right to my door and I choose where to have installed. Or you can have delivered to a local tire shop that's on the list. Whichever suits your fancy. This will be my second set of the same tires from tirerack. I took these bf goodwrench's trail terrains all the way to the arctic circle and back. Very solid tires…and reliable on my rav4. Thank you for offering a nice variety and an easy to navigate website for my idiot self.
Hardly any trouble at all and the pricing is much more affordable!
Always helpful and easy to get along with. I strongly recommend
Fast shipping! Easy would recommend to anyone that wants a hassle free experience
Excellent service today, easy to find my tire size and make and model.
Good selection, each to navigate website, efficient delivery option to my installer of choice.
I purchased 4 tires 2 years ago. 2 tires were damaged due to road contraction and needed replaced. The tires I originally purchased were no longer available. Started a CHAT with Tucker and he recommend a compatible tire. Easy, fast and I saved over $400 compared to what Monro was going to charge me.
Agent provided prompt helpful feed back. Pricing was reasonable and shipping was quick.
I have ordered tires for all three of my vehicles and each time was a quick, professional experience.
Tire Rack has the best information on every tire. Best place to research tires
I bought rear FOX shocks for my f150. Tire rack had the best price and they shipped them immediately it was an excellent experience for me.
I've owned many cars and had to have winter tires for all of them. Tire rack was always there for me no matter what I needed.
Tire rack is always my go to, best prices and amazing service
Tire Rack always makes it easy. Allows me to order tires by size without listing a vehicle, which is important because i am always changing tire sizes vs. what the factory offers. Discount Tire does not allow me to do this, so they lost my business. Thank you for making my purchases easy!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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