Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
As I was purchasing larger tires for my truck I need all of the specifications. I was able to easily navigate their website and find exactly what I was looking for. Fantastic selection and couldn't ask for more from customer service. After the order they called and made sure I understood the tires I purchased were larger. Delivery was faster than the local tire shops. Prices seem to be in line with everyone else.
Best place to shop for options and in price for certain brands.
Awesome thank you this was well done and easy to use. Thank you
Tires arrived at installer. Mounted without problems. Great tires.
100% great company. Now partnered with an actual brick and mortar too. I was in and out in under and hour! Ordered online, there the very next day
Easy to use. Great customer service. Good promotional offers
Always helpful with fitment, size and delivery whenever we call.
Tire Rack makes it easy to purchase wheels, tires,accessories, and everything you need to make your purchase easy.
Always reliable, quick shipping, and they do not charge way over cost.
Best Prices with the Best Objective Advice. I love the detailed reviews and reports on each tire broken down by make and model.
Great experience. Quality tires at a great price. Awesome customer service.
Always have good service, received one tire that had a defective spot probably from being piled up and shipping, but it was replaced immediately, it's my go-to place. And since we have a race car we buy a lot of tires.
Ordering is very easy, shipping is fast, i sent my tires direct to my installer. Could not be a better shopping experience and prices are always the best
I have always been able to get the best prices for my tires through Tire Rack!
Really helpful to have tires shipped to the installer as i cant fit them in my car!
My previous experience was awesome as well. I will definitely purchase from Tire Rack again. Great shipping, too!
Excellent service, fast shipping. Good stock and knowledgeable staff.
I tried to file a claim several times and followed the procedure required required me to do and still haven't received a refund on my old tire that I replaced.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and a member of our team will be reaching out.