Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great ordering, delivery and price, good to pick install center...
Great Experience, and they made it so easy to get everything schedule for the tire replacement.
Always wonderful to shop with them and on time delivery. Always
Their tire guy was out sick, tire rack made arrangements and had a mechanic come in and did my alignment and changed out all my tires. I call this a excellent manager who takes care of his customers
Fast and easy way to get a tire option. I hope have a final great service
Always have a range of choices at good prices for tires and related items.
Easy ordering process and great tire info. Good pricing overall.
Great selection, prices and fast shipping. I am return customer.
I work at a luxury car dealership, it's easier for me to order from Tire Rack and have them shipped to my store for my personal car than it is to go to my parts department and ask them to find the correct tires. Tire Rack is the official website for 'I'll Do It Myself' people.
HAD A BODY SHOP FOR 25 YEARS AND ALWAYS DEALT WITH TIRE RACK. ************************************************************
Good tires! Never had any problems with my tires I ordered in the pass
I was a diehard Discount Tire Direct guy. Looks like Tire Rack will be my new go to for tires!
What could be easier? Find the tires you want, order the tires, free delivery to a mobile installer who has better equipment than most shop. They come to me with the tires and put them on.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

