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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,823
shipping
28,787
quality
29,347
This company responds to reviews on average within 1 day

Instant Feedback

530,762 reviews

We monitor reviews for authenticity

Massachusetts
2 reviews
9 helpful votes
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Tire Rack is great!
January 29, 2025
Updated review

I have had very good experience with Tire Rack. Their prices are good and their advisors are also good.

Date of experience: January 19, 2025

I could not see my previous orders so I had to call...
June 18, 2022
Previous review

I could not see my previous orders so I had to call and speak to Rudy. He was very helpful and found my previous order and helped me to select a comparable tire.

Date of experience: June 18, 2022
Oklahoma
1 review
0 helpful votes
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Nothing to it ordered my tires they came quick and were what they were supposed to be, no complaints

Date of experience: January 19, 2025
New Jersey
1 review
0 helpful votes
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Always easy!
January 29, 2025

Have ordered tires from TireRack for over 15 years. Have never had an issue and tires always show up when they should. Website has gotten better over time with reviews, comparison to other products, etc.

Date of experience: January 19, 2025
Texas
1 review
0 helpful votes
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Online difficulty
January 29, 2025

I had to place my order five times in order to get the "ship to me" option.

Date of experience: January 19, 2025
California
2 reviews
1 helpful vote
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Stoked
January 29, 2025
Updated review

I bought BFG AT KO2 as my old BFG AT's are 20 years old and still going. Got 4% cash back with Capital One. One of the few tires still made in the USA. Looking forward to the next 20 years!

Date of experience: January 19, 2025

Didn't see how to get the $100 rebate
October 19, 2022
Previous review

Didn't see how to get the $100 rebate

Date of experience: September 18, 2022
Illinois
1 review
0 helpful votes
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Unable to access claims portal.
January 29, 2025

No one available to answer. No email confirmation sent to login to claims portal. Need new tire and old one (<2 years old) has a nail in it and unrepairable. Order tire without knowing 2 year reimbursement for hazard warranty?

Date of experience: January 19, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out to you.

New York
1 review
0 helpful votes
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Thanks.
January 29, 2025

Keep up the great work - Perfect service and I appreciate the help.

Date of experience: January 19, 2025
Tennessee
1 review
0 helpful votes
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Best way to get tires
January 29, 2025

I have bought multiple tires and it's been the best way to get tires

Date of experience: January 19, 2025
Colorado
1 review
0 helpful votes
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Great tires
January 29, 2025

Great tires! Lasted me 8 years. Only problem i had is the last set had a mail in rebate I never received.

Date of experience: January 19, 2025
New York
1 review
0 helpful votes
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Excellent service and selection.
January 29, 2025
Updated review

Purchased tires multiple times and always great service. Easy to use website and prompt shipment.

Date of experience: January 19, 2025

Excellent service, website and timely delivery
January 20, 2024
Previous review

Excellent service, website and timely delivery.

Date of experience: January 20, 2024
Florida
1 review
0 helpful votes
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Convenient
January 29, 2025

Convenient and efficient process. Installation was fairly easy

Date of experience: January 19, 2025
Virginia
1 review
0 helpful votes
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Satisfactory.
January 29, 2025

My previous experience with Tire Rack was positive and satisfactory.

Date of experience: January 19, 2025
Virginia
1 review
0 helpful votes
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I have ordered tires from Tire Rack over past years and never had any issues. The latest experience I had with Tire Rack was rating a set of Pirelli tires that I ordered for a Toyota Rav4. My report was favorable for the Tire as well as Tire Rack... Thanks!... R. D. Temple

Date of experience: January 19, 2025
Kentucky
1 review
0 helpful votes
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Why shop anywhere else?
January 29, 2025

Excellent website and ease of use to place order and get service. Installation service was excellent as well. Saved money, excellent customer service from beginning to end.

Date of experience: January 26, 2025
Missouri
1 review
0 helpful votes
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Easy
January 29, 2025

Good experience overall with exception of delivery. Looked like tires were dumped out in the middle of driveway when there is very accessible garage apron.

Date of experience: January 19, 2025
California
1 review
0 helpful votes
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Good bang for buck, easy to use website, efficient, prices were good before

Date of experience: January 19, 2025
Florida
1 review
0 helpful votes
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Been ordering from here for years for multiple vehicles. Love the selection.

Date of experience: January 19, 2025
Florida
1 review
0 helpful votes
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Great
January 29, 2025

Very quick delivery. Had no trouble ordering and got them very quick.

Date of experience: January 19, 2025
New Hampshire
1 review
0 helpful votes
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Ease of access
January 29, 2025

Great deals and easy to get some rims and tires! I like the selection and the prices :)

Date of experience: January 19, 2025
Connecticut
1 review
0 helpful votes
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None none nonsense just the same people saying they don't care about their country and they want

Date of experience: January 19, 2025