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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have had very good experience with Tire Rack. Their prices are good and their advisors are also good.
I could not see my previous orders so I had to call and speak to Rudy. He was very helpful and found my previous order and helped me to select a comparable tire.
Nothing to it ordered my tires they came quick and were what they were supposed to be, no complaints
Have ordered tires from TireRack for over 15 years. Have never had an issue and tires always show up when they should. Website has gotten better over time with reviews, comparison to other products, etc.
I had to place my order five times in order to get the "ship to me" option.
I bought BFG AT KO2 as my old BFG AT's are 20 years old and still going. Got 4% cash back with Capital One. One of the few tires still made in the USA. Looking forward to the next 20 years!
Didn't see how to get the $100 rebate
No one available to answer. No email confirmation sent to login to claims portal. Need new tire and old one (<2 years old) has a nail in it and unrepairable. Order tire without knowing 2 year reimbursement for hazard warranty?
I have bought multiple tires and it's been the best way to get tires
Great tires! Lasted me 8 years. Only problem i had is the last set had a mail in rebate I never received.
Purchased tires multiple times and always great service. Easy to use website and prompt shipment.
Excellent service, website and timely delivery.
My previous experience with Tire Rack was positive and satisfactory.
I have ordered tires from Tire Rack over past years and never had any issues. The latest experience I had with Tire Rack was rating a set of Pirelli tires that I ordered for a Toyota Rav4. My report was favorable for the Tire as well as Tire Rack... Thanks!... R. D. Temple
Excellent website and ease of use to place order and get service. Installation service was excellent as well. Saved money, excellent customer service from beginning to end.
Good experience overall with exception of delivery. Looked like tires were dumped out in the middle of driveway when there is very accessible garage apron.
Good bang for buck, easy to use website, efficient, prices were good before
Been ordering from here for years for multiple vehicles. Love the selection.
Very quick delivery. Had no trouble ordering and got them very quick.
Great deals and easy to get some rims and tires! I like the selection and the prices :)
None none nonsense just the same people saying they don't care about their country and they want
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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