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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to order. Enjoy the user ratings and filter options to find thr best tire for me
Second time purchasing and a great experience both times. Purchased rear run flats for a third of what the BMW dealership quoted me.
Thank you easy very fast shipping, overall great experience
Called because these tires ran out at 50k when they should last 70k and they are painlessly giving me a discount!
I have bought several tires through Tire Rack and have found the experience positive. I have only used their website, so I can't speak for any personal interactions, but they are seemingly always on time and their prices usually beat what I can get through the local shops.
All of my orders with Tire Rack have gone very well. Never had any issues.
I appreciate the speed and efficiency of the company! Unfortunately, the rims I purchased are not the greatest quality so they have become a bit of a money pit in having to replace them. Hope there's some sort of action that can be taken to protect these purchases in that regard.
Last time I placed an order I scheduled an installation the day after delivery. The tires never made it to the store and were delivered somewhere else. A $50 gift certificate was issued which I used towards this purchase
Ordered tires several times while living in Virginia. Always had a positive experience.
Got the best prices online. Fitment industry has more options though.
This service has been better than my online interactions with other local and online providers. 205/55 17 is not a standard size and having options without the hassles is great.
My last three tire purchases have been from you guys. I love the price points, brands, and convenience of being able to pick up my order to save additional $$.
Great place to shop tires except for the review process its a mess
Love how easy it is, and working with Discount tire locally.
I purchased a set of tires and had an unfortunate mishap with road debris. One of the added benefits in dealing with Tire Rack is their tire hazard claim process. I have never had to use this, but I finally did and the process is quite painless.
I was helped by Austin who assisted me with a question I had. I appreciated the help and guidance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out to you.