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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to order and tires ship fast. Customer service is on point.
Always easy to do business with and helpful customer support when I call.
Just as convenient as this experience as I am local to a warehouse and like that I can pick up the tires when I'm ready to.
Buy lots of stuff from TireRack; always good. Tires of course; also brake pads etc.
Best prices widest variety i have no reason to go anywhere else…AND you ship directly to my car service guy…for free!
Suddenly needed all four tire for my AWD VW CC…after sticker shock from dealer i reached out to trusty old Tire Rack…saved me over $300 AND delivered them straight to my installer…be there in two days! Can always count on Tuie Rack!
Pleasant and very helpful service a few years ago. Thank You
Great selection, great prices, great customer service, super fast delivery...Tire Rack is the best!
Easy to order. Enjoy the user ratings and filter options to find thr best tire for me
Second time purchasing and a great experience both times. Purchased rear run flats for a third of what the BMW dealership quoted me.
Thank you easy very fast shipping, overall great experience
Called because these tires ran out at 50k when they should last 70k and they are painlessly giving me a discount!
I have bought several tires through Tire Rack and have found the experience positive. I have only used their website, so I can't speak for any personal interactions, but they are seemingly always on time and their prices usually beat what I can get through the local shops.
All of my orders with Tire Rack have gone very well. Never had any issues.
I appreciate the speed and efficiency of the company! Unfortunately, the rims I purchased are not the greatest quality so they have become a bit of a money pit in having to replace them. Hope there's some sort of action that can be taken to protect these purchases in that regard.
Last time I placed an order I scheduled an installation the day after delivery. The tires never made it to the store and were delivered somewhere else. A $50 gift certificate was issued which I used towards this purchase
Ordered tires several times while living in Virginia. Always had a positive experience.
Got the best prices online. Fitment industry has more options though.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out to you.