logo

Tidebuy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Tidebuy

3.5
tidebuy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

New Jersey
2 reviews
2 helpful votes
Follow Trista S.
Unfollow Trista S.
Share Review
Report Review

Got it fit to size, and it's lovely! The navy blue is really dark; practically black in dimmed rooms. Good fabric and cut though!

Date of experience: December 21, 2014
Illinois
2 reviews
2 helpful votes
Follow Gail B.
Unfollow Gail B.
Share Review
Report Review

The dresses I got were amazing! Absolutely happy with the products and the quality of them. Would definitely buy more. Thankyou

Date of experience: December 21, 2014
Illinois
2 reviews
2 helpful votes
Follow Paula J.
Unfollow Paula J.
Share Review
Report Review

I ordered this dress in pool for my sisters bridesmaid dress in a size 10. I absolutely love the colour and it is a very flattering fit, although I will have to have the length altered as my sister is only 5.2". Just what we've been searching for!

Date of experience: December 21, 2014
Illinois
2 reviews
2 helpful votes
Follow Joa D.
Unfollow Joa D.
Share Review
Report Review

Very happy with the quality and colour of dresses. My girls love them!

Date of experience: December 21, 2014
Michigan
1 review
3 helpful votes
Follow Moushumi C.
Unfollow Moushumi C.
Share Review
Report Review

I have ordered my item a month ago, it still did not show up. They keep sending emails saying that it is in the preparation process. After three reminders, today I totally got frustrated and wrote them an email with deadline to have my order reach my home address. They are corrupts. They are a Chinese company, I off course have heard about their corruption and lies, now I see it and experience it personally. I am not sure if my order will still arrive and probably they will just take my item and not refund the money. They do respond, but I am worried that my item will never arrive and they will eat up my money. I told them I will report about them with consumer bureau. Do not do business with them, anyone!

Date of experience: December 20, 2014
tidebuy t. Tidebuy Rep
over a year old

Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team

KR
2 reviews
2 helpful votes
Follow Donna K.
Unfollow Donna K.
Share Review
Report Review

:-)Have got my new red coat, which is very beautiful and it will protect me in the cold ddays. The materials are soft and the buttons are very lovely. Love it so much!

Date of experience: December 19, 2014
Hong Kong
2 reviews
2 helpful votes
Follow Irma L.
Unfollow Irma L.
Share Review
Report Review

Fantastic product, very well made would definately buy from this site again!

Date of experience: December 19, 2014
Hong Kong
2 reviews
2 helpful votes
Follow Chloe E.
Unfollow Chloe E.
Share Review
Report Review

Absolutely stunning dress! I opted for the option to have them made to measure as my maid of honor is really tall so wanted to make sure it would be long enough. And it is perfect! Both dresses I ordered are! The material is such high quality and they didn't even take a month to arrive from date of ordering. One thing I will say is the burgundy shade is more raspberry / dark pink than red. This suited me as I hadn't bought any other wedding stuff yet and to be honest the color is much nicer in this shade! Really happy with them!

Date of experience: December 18, 2014
Illinois
1 review
2 helpful votes
Follow Miranda W.
Unfollow Miranda W.
Share Review
Report Review

I've got my new dress
December 19, 2014

I've got my new dress. Although it is very beautiful, the quality is just fine. Only if they can improve the quality of their products, that would be fine. The delivery is much better, quicker than other stores!

Date of experience: December 18, 2014
Illinois
2 reviews
2 helpful votes
Follow Zara B.
Unfollow Zara B.
Share Review
Report Review

Wir haben ein Brautkleid in Masssanfertigung bestellt und sind begeistert. Passform, Qualität und Verarbeitung sehr hochwertig. Es müssen keine Änderungen gemacht werden sitzt perfekt. Jederzeit wieder!

Date of experience: December 18, 2014
Washington
2 reviews
2 helpful votes
Follow Iris J.
Unfollow Iris J.
Share Review
Report Review

Just received my shoes, they are so beautiful cosy and warm, delivery really fast, thankyou!

Date of experience: December 18, 2014
KR
2 reviews
2 helpful votes
Follow Tabitha B.
Unfollow Tabitha B.
Share Review
Report Review

I've got my dress yesterday and I've tried it on today, my families said that I looked very beautiful. And I am very happy with this purchase. Will definately wear it on X'mas day

Date of experience: December 18, 2014
Singapore
1 review
1 helpful vote
Follow Judith T.
Unfollow Judith T.
Share Review
Report Review

Buying this dress online saved me a good deal of money. Considering its cheap and delivery is always on time sometimes even earlier, It has been easy for me shopping even in office. I take less time looking for the dress and I get it with a perfect quality.

Date of experience: December 17, 2014
GB
1 review
1 helpful vote
Follow Millicent R.
Unfollow Millicent R.
Share Review
Report Review

This cloth site has made me look like a fashion star. Everything about shopping is easier than walking round boutiques in Downtown. The clothes are perfectly sized and comfortable. I am a woman of this century who knows taste of latest and trending fashion dresses with wonderful designs but spend a little.

Date of experience: December 17, 2014
New Jersey
1 review
1 helpful vote
Follow Marion J.
Unfollow Marion J.
Share Review
Report Review

The customer service is so responsive
December 17, 2014

The customer service is so responsive. Although my order took long to come. The customer service helped me not to feel worried by responding faster always informing me how far my order was. The dress is well designed and am looking forward to sporting it to an Evening party this Friday.

Date of experience: December 17, 2014
NL
1 review
1 helpful vote
Follow Ramilo A.
Unfollow Ramilo A.
Share Review
Report Review

Some cheap dresses here comes with a quality that keeps me wondering whether the company made any profit. I mean the two dresses were high quality yet cheaper than I had imagined. Anyway just giving this 5 star review to appreciate the discount, fast shipping and high quality of the design.

Date of experience: December 17, 2014
Virginia
1 review
1 helpful vote
Follow June R.
Unfollow June R.
Share Review
Report Review

What I enjoyed most from this site was the fast shipping and quality designs. I am so impressed with the ability of the designer to make a perfect replica of the product displayed in picture. I recommend this site to anyone looking for a designer who cares about quality.

Date of experience: December 17, 2014
KR
2 reviews
3 helpful votes
Follow Agatha H.
Unfollow Agatha H.
Share Review
Report Review

Today I received my boots :)) They are so cozy, so warm... they will be great for cold winter days. Thank you for the fast delivery!

Date of experience: December 16, 2014
California
2 reviews
3 helpful votes
Follow Tess C.
Unfollow Tess C.
Share Review
Report Review

tidebuy.com is my number one favourite store, so when I got engaged to the man of my dreams I didn't have to look far for inspiration for my special day. Our wedding was non-traditional, and the choice of bridesmaid dresses reflected the fun atmosphere we wanted to create. Set in the historic town of headport, style of the dresses perfectly matched our 'DIY' vintage hall wedding. Using a base palette of soft pink tones to match my wedding dress, I selected three different styles which combined seamlessly with the use of polka dots, black accents and pearl accessories. Groomsmen wore effortless black suits which contrasted to the groom's choice of a grey base with black detailing. With all bridesmaids Amanda and jean living overseas, it was easy for me to direct them to the tidebuy.com for their comments and to establish their ideal size. I also selected tidebuy.com clutch bags to give to my bridesmaids as a gift on the morning of the wedding. Aside from being wed to my beautiful new husband Dennis, the highlight of the day was without a doubt, the lovely bridesmaids dresses from tidebuy.com

Date of experience: December 16, 2014
California
1 review
1 helpful vote
Follow Novia H.
Unfollow Novia H.
Share Review
Report Review

I have good experiences on tidebuy
December 16, 2014

I have good experiences on tidebuy. Last week, I bought a pair of shoes on this site, because I don't know what size will be perfect for me and the online stuff gave me some good advice. Now I got my shoes, which is very fit for me and the color is very beautiful.My friends also like it and I have strong recommended to them this great site!

Date of experience: December 15, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
See all photos