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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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This site is a scam and I guarantee all the people writing "positive reviews" are associated with the company to try and make them look like they are reputable. I ordered 2 very small necklaces after Thanksgiving and I still do not have my package and tomorrow is Christmas Eve so I don't have my present for my daughter. I tried emailing their version of customer service which is probably some hustler sitting in a grass hut and got back a standard letter I'm sure they send everyone with nothing but misspellings and broken English. They didn't even answer my question. Soon after I get an email with a link to some Fast track site to track my package? It's bogus too! It's in Chinese and doesn't give you any legitimate information. This place is a SCAM!
Thank you for your great help and attention I have been getting from you. I highly appreciate your fast response and professional way of dealing with customers. I am sure that I will be coming back to your website soon for purchases. Thank you very much!
Just wanted to say "THANK YOU". My order arrived today and we (my daughter and I) are over the moon with the Dress. It is stunning! Thank you for your excellent communication and fast delivery. I will have no hesitation in ordering any further dresses from your company
I LOVE MY SHIRT! It is so amazing. I get a lot on compliments on it. The only drawback is the stitching on one part came out after a few washes, but it was easy to fix. This is a great shirt for professional settings. The arm length fits really well.
I would just like to say Thank You for your fantastic service. The way you responded to my email questions prior to ordering was great and today we received the dress a week earlier than expected and it fits great and looks beautiful. It has made my daughters formal less stressful. Once again Thanks and I will recommend your website to others
Just thought I would let you know that my order has arrived and looks amazing thank you for your great service. I am most impressed and will be ordering again. Many thanks
El T-shirt es muy elegante me queda muy bien y el material es de muy buena calidad lo recomiendo totalmente.
Love it - it fits perfectly and is just like the picture. (although the bottom of the sleeve isn't as puffy which is good)
My shirt is really nice. I ordered the white one and it is lovely. Good quality material etc.
My shirt is very cute and made of nice material. It arrived at the estimated time of my shipping. I would recommend someone who is ordering this though to order a size bigger than what they are because it is rather small. I am 22 and have a skinny/small build so it fit me just fine and I actually ordered a medium when usually I am a small. Overall its a great shirt, very cute.
I absolutely love my top! It's perfect for work, to make your professional look a little more stylish!
Love the dress, it was just perfect. The material was so cool. Just love it
My dress arrived safely yesterday afternoon; it is absolutely stunning and the fit is perfect. The whole process from ordering to delivery went without any problems and you can rest assured i will be ordering from you again in the not too distant future. Thank you so much; the thing i am most looking forward to now is my husbands face when i wear it for our anniversary! "
" Thank you for the quick service. Best regards from a happy customer. "
" Just wanted to say thank you for a wonderful pair of boots that I have spent ages looking for. They're so warm and comfy and they look great. Congratulations on a really good product. "
" Thank you for my new boots. They are just so comfortable and perfect and I am proud that they are well made. They will keep my feet warm for many winters (believe it or not, it does get cold in Queensland). It was a pleasure to deal with a professional company. "
My shirts arrived on the 19th day after purchasing them. That's what I get for choosing the super saver delivery method. But the shirts are as cute as I thought they would be.
I love how this shirt fits and feels. It feels comfortable and casual but looks really sophisticated and unique.
Queda un poco suelta de lo que se ve en la foto. Pero es muy bonita y muy comoda. Con pantalon de vestir o con mahones! Super
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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I’m so sorry that you had an unpleasant shopping experience on our website, but could you give me your order number so that i can check your order status and try hard to solve your problem as soon as possible! May you have a nice day!
Thanks for your review!