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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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My sweater is a great cardigan, it takes a while to get used to it though... i love it anyway.
Shoes fitted perfectly! No buttons missing and in excellent condition! Comfortable to walk in. Shipping was ahead of schedule and arrived in just over a week. Highly recommended!
I wasn't too sure about ordering these boots because they were such a low price but so glad I did... I've had loads of complements on them! They are a brilliant fit and they have a hidden platform as well... perfect!
Delivery took forever... dress is of thin material... but design and style is very good.
Very stylish, comfortable. These boots go well dressed up with tights or leggings or can be casual dressed with jeans.
Very comfortable shoe. The look and material are the same as I expected. Love my shoe
Excellent and very confotable fashion boots. Beautiful red color heel mid-calf boots. Boots were sized correctly. Boots were comfortable to wear.
Muy elegante sirve tanto para usar de noche o tenida de trabajo...
Very fast shipping. The products were very good and reliable quality. I totally recommend this eshop for buying. It was a pleasure to have business with you.
Халатик очень красивый и секси. Немного короче, чем я ожидала, но выглядит здорово.
Top, pas de problème ni de produit ni de livraison
Bonne qualité
Tres satisfait
Loved my dress when it arrived, so comfy and material is thick so a good dress for winters
Sehr schön, passt genau, wie erwartet. Sehr gute Qualität.
Hi there I have made a purchase n waiting for arrival
Was a great fit, looks just like it did in the picture! Very comfortable and sexy!
Awesome fit and great finishing, will definitely recommend to others.
Wish the delivery was faster than it took. And may be other color variety.
Very good quality and very smart, I love it, and I never expected to be so nice and fit so nice
I ordered two dresses from tidebuy.com so far and I am very happy. They have awesome customer service and there is always someone available to chat and answer your questions. The products came well packed and on time! Keep up the good work you all! If you are looking for special occasion dresses, this is the place, you won't be disappointed!
I am writing to thank you for you excellent service and prompt delivery of my cute handbag in purple. It is beautiful and exceeded my expectations.
The shipment arrived safely and on time. This email is to thank you for your kind attention. The customer service is extraordinary, and the dress is beautiful. Thank you so much for your kindness, extraordinary service and efficiency. I won´t hesitate to recommend you to all my friends. Thanks a lot again
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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