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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Mississippi
3 reviews
9 helpful votes
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Great quality items, processing and shipping time estimates displayed for each item, and orders can be tracked from order sub mission to doorstep. I'm a customer for life.

Date of experience: December 30, 2014
Romania
2 reviews
3 helpful votes
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Better than I expected!
December 30, 2014

Better than I expected! So happy with the dress :) The quality is amazing and fit is perfect!

Date of experience: December 30, 2014
Seychelles
2 reviews
4 helpful votes
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I was shocked by the quality of the dress.
Fabric and the way it was made was super nice.
Im a big fan and will be getting dresses from here from now on.

The only thing s shipping. Make sure buy at list 2 weeks before you need the dress

Date of experience: December 30, 2014
Missouri
2 reviews
4 helpful votes
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My boots are so nice!
December 30, 2014

My boots are so nice! I love it and I can wear it with jeans, a dress or a skirt and it doesn't matter coz it always looks so cute and cool!

Date of experience: December 30, 2014
Japan
2 reviews
3 helpful votes
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My boots were made for walking i love theses boots the photo doesn't do them justice the colour is so bright & they are comfortable. I couldn't wait to show them off

Date of experience: December 30, 2014
France
2 reviews
4 helpful votes
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لقد تم إستلام الأغراض وهيه بحال جيد شكرا لكم...

Date of experience: December 30, 2014
GB
2 reviews
3 helpful votes
Follow Thera R.
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Love it just as i though i am taking new wedding pictures since i lost alot of weight cheap but looks like a million bucks.

Date of experience: December 29, 2014
Kenya
1 review
1 helpful vote
Follow shanice s.
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Customer for Life!
December 30, 2014

Customer for Life! I special ordered the Gorgeous Beaded Ruched Split-Front for my daughter's 2014 Senior Prom dress from tidebuy, and was quite nervous ordering online for such a very important event. However, your customer service team put us at ease with helping us to select the right size for her measurements, being caring and patient during my phone calls, and staying in contact with us through the process by email. We could not be happier! My daughter received her dress yesterday (in plenty of time for prom), and it is exactly how pictured from the website! We could not stop smiling! When she tried on the dress, it fit like a glove with only a very minor adjustment needed in the bust-line!

Date of experience: December 29, 2014
GB
2 reviews
2 helpful votes
Follow Veromca L.
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I ordered my dress hoping it was as pretty as the picture and it really is! I make dresses for a living and i really didn't want to make my own. The lace its simply divine! Not cheap looking at all! My measurements were bigger than the largest of dresses but there's around 1.5-2 inches give in both side seams. I wouldn't worry if your a couple of inches out. Its a really easy job to alter. I have also taken out the bust cups as they really looked funny, it looks much better without them, also you don't need the underskirt if you want to save money, it looks great without. I am also adding more sparkles again you can easily do yourself. My dress came in 8 DAYS! AMAZING! (i'm from the u. K) Don't hesitate to buy from this site its great value for money. But don't expect couture quality that's not what you pay for.

Date of experience: December 29, 2014
GB
2 reviews
2 helpful votes
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La spedizione regolare e BRAVISSIMI! Con il pagamento anticipato dei DAZI doganali non si hanno più sorprese all'arrivo del pacco. Labito è bello ma le misure un poco grandi.

Date of experience: December 29, 2014
Kenya
1 review
1 helpful vote
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I had been looking forever for a dress for my son's wedding. I love the dress I ordered. It's even better than I thought when I opened the box and tried it on. I was wary about the size but it fits perfectly! Fabulous dress and fit. Thank you also to the help person, nicole. Ordered yesterday, have the dress today. It doesn't get any better than this for online shopping.

Date of experience: December 29, 2014
Kenya
1 review
0 helpful votes
Follow kate i.
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My daughter had purchased her dress from tidebuy for her debutant two years ago. It was divine, she was the belle of the ball! To know the correct size when ordering from Canada can be difficult. When we received it, it was too big. Thankfully they took it back and sent us the smaller size. The staff are so friendly and I will be ordering a dress for my other daughter very soon.

Date of experience: December 29, 2014
Kenya
1 review
1 helpful vote
Follow nanciie n.
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My daughter had been searching for the perfect prom dress for over a month now. From two other websites we were told that they had the dress she was looking for in stock and then when the order was placed they conveniently did not have it in stock any longer. One company even charged my card before verifying that they had the dress in stock. I finally came across tidebuy and from start to finish it was an excellent experience. They double checked to make sure the dress was in stock before taking any credit card info and customer service was very professional. We received the dress of my daughters dreams and it is absolutely beautiful! This company is the best! "

Date of experience: December 29, 2014
Kenya
1 review
1 helpful vote
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The prices are great and there is such a large variety, I thought for sure it would have to be another scam website, so I read up on the reviews and decided to take a chance. I am so glad I did! I recently received my dress, about a week after ordering, and I am extremely satisfied. It fits great, just needs a little hemming at the bottom, I didn't have to spend a fortune, and it arrived in a timely fashion. Thanks tidebuy

Date of experience: December 29, 2014
Kenya
1 review
1 helpful vote
Follow jodie l.
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Ordering dresses online is always a little big of a scary experience, I spent many hours searching different websites for the perfect non-traditional wedding dress. It happened over and over again where I would find the perfect one, soon to find out the site was a scam website overseas which made knock off cheap dresses. Finally, after much frustration and becoming extremely skeptical, I stumbled upon tidebuy. I was not disapointed.

Date of experience: December 29, 2014
New York
2 reviews
2 helpful votes
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Super mooie jurk en past precies
December 29, 2014

Super mooie jurk en past precies. Super tevreden erover

Date of experience: December 29, 2014
Canada
2 reviews
2 helpful votes
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I love my dress!
December 29, 2014

I love my dress! Great experience. I had the dress in hand before it was even estimated to be shipped. Great quality. I will definitely be re-ordering!

Date of experience: December 28, 2014
Canada
2 reviews
2 helpful votes
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Absolutely gorgeous dress, and really well made. Very comfortable, flowed nicely and stayed up well! Many admiring comments were received, especially on the jade colouring I chose.

Date of experience: December 28, 2014
Canada
2 reviews
2 helpful votes
Follow Florence L.
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I have actually ordered this dress for my mother (to wear at my wedding). I order the dark navy in 16W. The item is with me and looks really well - my mother has not tried it on yet.

I like the material and the way it feels - I will come back with further info after my mother tries it.

Date of experience: December 28, 2014
Canada
2 reviews
2 helpful votes
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Excellent customer service, i did not pay attention to the customs clause but they fixed it promptly. This is my new favourite shopping site i will be ordering again soon.

Date of experience: December 28, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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