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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Great quality items, processing and shipping time estimates displayed for each item, and orders can be tracked from order sub mission to doorstep. I'm a customer for life.
Better than I expected! So happy with the dress :) The quality is amazing and fit is perfect!
I was shocked by the quality of the dress.
Fabric and the way it was made was super nice.
Im a big fan and will be getting dresses from here from now on.
The only thing s shipping. Make sure buy at list 2 weeks before you need the dress
My boots are so nice! I love it and I can wear it with jeans, a dress or a skirt and it doesn't matter coz it always looks so cute and cool!
My boots were made for walking i love theses boots the photo doesn't do them justice the colour is so bright & they are comfortable. I couldn't wait to show them off
لقد تم إستلام الأغراض وهيه بحال جيد شكرا لكم...
Love it just as i though i am taking new wedding pictures since i lost alot of weight cheap but looks like a million bucks.
Customer for Life! I special ordered the Gorgeous Beaded Ruched Split-Front for my daughter's 2014 Senior Prom dress from tidebuy, and was quite nervous ordering online for such a very important event. However, your customer service team put us at ease with helping us to select the right size for her measurements, being caring and patient during my phone calls, and staying in contact with us through the process by email. We could not be happier! My daughter received her dress yesterday (in plenty of time for prom), and it is exactly how pictured from the website! We could not stop smiling! When she tried on the dress, it fit like a glove with only a very minor adjustment needed in the bust-line!
I ordered my dress hoping it was as pretty as the picture and it really is! I make dresses for a living and i really didn't want to make my own. The lace its simply divine! Not cheap looking at all! My measurements were bigger than the largest of dresses but there's around 1.5-2 inches give in both side seams. I wouldn't worry if your a couple of inches out. Its a really easy job to alter. I have also taken out the bust cups as they really looked funny, it looks much better without them, also you don't need the underskirt if you want to save money, it looks great without. I am also adding more sparkles again you can easily do yourself. My dress came in 8 DAYS! AMAZING! (i'm from the u. K) Don't hesitate to buy from this site its great value for money. But don't expect couture quality that's not what you pay for.
La spedizione regolare e BRAVISSIMI! Con il pagamento anticipato dei DAZI doganali non si hanno più sorprese all'arrivo del pacco. Labito è bello ma le misure un poco grandi.
I had been looking forever for a dress for my son's wedding. I love the dress I ordered. It's even better than I thought when I opened the box and tried it on. I was wary about the size but it fits perfectly! Fabulous dress and fit. Thank you also to the help person, nicole. Ordered yesterday, have the dress today. It doesn't get any better than this for online shopping.
My daughter had purchased her dress from tidebuy for her debutant two years ago. It was divine, she was the belle of the ball! To know the correct size when ordering from Canada can be difficult. When we received it, it was too big. Thankfully they took it back and sent us the smaller size. The staff are so friendly and I will be ordering a dress for my other daughter very soon.
My daughter had been searching for the perfect prom dress for over a month now. From two other websites we were told that they had the dress she was looking for in stock and then when the order was placed they conveniently did not have it in stock any longer. One company even charged my card before verifying that they had the dress in stock. I finally came across tidebuy and from start to finish it was an excellent experience. They double checked to make sure the dress was in stock before taking any credit card info and customer service was very professional. We received the dress of my daughters dreams and it is absolutely beautiful! This company is the best! "
The prices are great and there is such a large variety, I thought for sure it would have to be another scam website, so I read up on the reviews and decided to take a chance. I am so glad I did! I recently received my dress, about a week after ordering, and I am extremely satisfied. It fits great, just needs a little hemming at the bottom, I didn't have to spend a fortune, and it arrived in a timely fashion. Thanks tidebuy
Ordering dresses online is always a little big of a scary experience, I spent many hours searching different websites for the perfect non-traditional wedding dress. It happened over and over again where I would find the perfect one, soon to find out the site was a scam website overseas which made knock off cheap dresses. Finally, after much frustration and becoming extremely skeptical, I stumbled upon tidebuy. I was not disapointed.
Super mooie jurk en past precies. Super tevreden erover
I love my dress! Great experience. I had the dress in hand before it was even estimated to be shipped. Great quality. I will definitely be re-ordering!
Absolutely gorgeous dress, and really well made. Very comfortable, flowed nicely and stayed up well! Many admiring comments were received, especially on the jade colouring I chose.
I have actually ordered this dress for my mother (to wear at my wedding). I order the dark navy in 16W. The item is with me and looks really well - my mother has not tried it on yet.
I like the material and the way it feels - I will come back with further info after my mother tries it.
Excellent customer service, i did not pay attention to the customs clause but they fixed it promptly. This is my new favourite shopping site i will be ordering again soon.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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