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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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I love my bag and will continue to use it even after our wedding! Perfect!
Beautiful clutch bag! The beads are sewn on very well. The quality is amazing! And its so much cheaper than bridal stores.
Absolutely beautiful clutch. Will buy again from this seller!
" Today I received my shoes. They are wonderful and I like them very much. "
I was very nervous ordering dresses on line for my wedding so I ordered one trial dress just to see if looked like the picture. The dress was perfect! The picture does not so the dress justice. The dress was true to size and the attention to detail and material was beyond my expectations.
This is my 3rd time ordering a dress from this site. The customer service every time has been wonderful and a pleasure to deal with. Even when I have had to deal with a supervisor it has been in my favor. Enough about that. The quality of dress has been perfect. The shipment has been handled with care and you can tell that no detail has been overlooked. Will continue to order from tidebuy in the future. Thank you
Wow The dress is amazing and it is a pleasure to deal with you. From now on I'm one of your permanent customers.
So pleased with the service. Had a lady, nicole, help my daughter with her prom dress. Lee was professional had a lot of great ideas even with accessories. She wasn't pushy! She made my daughter very comfortable nicole was everything I look for when I go dress shopping. We will definitely be back.
Ordered my daughter's prom dress on Sunday, and it arrived on Wednesday! Even included a free tote bag! Dress was in perfect condition. I'm waiting for her to try it on, but I couldn't be happier with the service AND free, fast shipping!
This was my first time ordering from tidebuy and from the beginning to the end of my whole transaction was super easy. The online chat was very helpful and answered all my questions and concerns before I actually order the dress. I was a little concerned with what I had ordered on line and to what I would receive. However to my amazement the dress was absolutely gorgeous and the quality is very nice. Thanks tidebuy.com for making my daughters 2014 Prom so very special! I will definitely keep you on my favorites list.
I have to admit, after searching and searching for the perfect prom dress, I was extremely skeptical to order online. A few people I know have ordered dresses online that have came in the wrong color and wrong size. However, after hearing only great things about tidebuy, I decided to give it a go. I was never dissapointed. Definitely would recommend this website to anyone interested in ordering a dress online. Nothing to be skeptical about with tidebuy.com
Cute and warm! Fast shipping and great prices! Wish I had bought more!
Nice thick and soft touch have not tried them on yet but just from feeling them they look and feel like a good quality!
My leggings are great. Nice texture and the fit was perfect.
Super rico son bien, calientitos, son de vestir te va con todo, sueves! La talla es perfecta!
I LOVE SHOPPING WITH TIDEBUY. LOTS OF VARIETY. ANY DISCREPANCIES OR ERRORS ARE DEALT WITH PROFESSIONALLY. HOPE TO CONTINUE MY TRADE AND SHOPPING WITH THEM!
Платье красивое прям как намою дочь. Ей очень понравилось
Excelente calidad del producto! Supero por completo las expectativas, sin embargo hubo problemas en cuanto a los impuestos en mi país!
This is the second dress I bought from Tidebuy. The quality is good and the details are well done. The dress is still a bit bigger than the guidance as I already bought the smallest size. It is heavier than expected but overall the dress looks beautiful!
Dress was delivered to my house in a timely manner, and it's beautiful! Very full, very nice fabric, nicely made. I have to get it altered because the built in bra cups are too small, but that's a common problem with me. Overall, I'm very satisfied with the dress! I'll be using Tidebuy again in the future, for sure.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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