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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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My fashionable clothing store! I want to open my own fashionable clothing store when I was young. But I don't know how to do that. One day, my collage teacher recommended to me Tidebuy site. WOW, it is amazing and the price is much cheaper. Then I decide to order a series of clothing from that store. I have placed my order successfully and the selling is increasing day by day! Thanks, my dear Tidebuy!@!
Shocking! I was shocked by Tidebuy site. I can say that it is the most complete online shopping store that can be trusted. I have ordered several items from here and the stuff online always gave me some discount when I need it. Oh, it is cheaper and has good value. Sounds fantistic!
I'm in love with the jacket and got it in the camel, as well. The quality is great and I definitely got this for a steal! I followed the sizing chart and everything I ordered fits perfectly-- and, trust me, I was worried. I haven't had luck buying from China, before, but this was an excellent experience. My order took two days to process and three days to ship, without a hiccup in the mix. So, after ordering Sunday night, I had everything Friday morning-- excellent! I will definitely buy from Tidebuy, again.
Thanks for going the extra mile to ensure i have a dress for my special event. I am looking forward to doing business in the future. Thank you for the speedy delivery and the dress fits perfectly!
Tidebuy made my day for the second time. This time with a faster shipping unlike in the first shopping experience. I cannot believe how fast the site was able to deliver it. I love the jacket, the long sleeve is just good enough for a warming experience. Great jacket for a low price was worth it. I went for Expedited shipping and it came in three day.
This is just to say thank you for the nice dress customized for me by tidebuy. I would give four stars for shipping which became a little slower.
Super site! I have got my red coat. Really good and I will be back here soon!
First of all this is the first time I have purchased clothing online so I wasn't sure how it would work out. Second, I am not a small person and after reading some reviews I was a little worried. It is a light material very comfortable. I am 5ft 6in and usually wear a medium, the large fit just fine, flattering and even though I'm tall it still looks good as a dress. I got the black, I wear it with tall black heeled boots and and black belt around the hips and get lots of complements! Love it!
Thank you very much for your help and I will give you a good response. The fabric and the colour of the dress are all fabulous! You are so kins and sweet that I will buy more dresses on your website!
When I first chose this dress for my friend, I wondered how it would fit and look on her. I was so shocked when I saw her walking up the aisle with this dress. It fitted her so well and was so amazing to all her guest. I never anticipated that it would become an excellent fit and glory on my friend. She had looked like an angel wearing the dress. Oh, how I will encourage others to buy this design and only from Tidebuy.
It is still fresh in my mind as if it was yesterday. It is now one year down the line and another cyber Monday is hear. Last year, I had made use of the Black Friday to get good discounts. Time has passed so fast and I need to upgrade my closet. I made a few orders some few hours ago. I hope my experience will be just like what I had experience last year.
It was more easy and cheaper shopping here than in a bridal store in downtown. The price in the store was 500 plus bucks but I got a nice wedding dress here for 200. This dress is absolutely perfect and having been altered to fit me flatters me. I am very pleased just counting down 15 more days to my wedding. Thank you so much for a great design.
My order from this site was a Beautiful Black Mesh Hollow Round-Neck Backless Sheath Dress-Two Piece Set. You can search it and see. It is a club wear but I like it because it is not very explosive. Long story shortened, I now have my dress. Thanks
Tidebuy is really a serious store! Can contact them easily for every uncertainty and know that they will give you the right advice! I bought a couple of times from them and I am always satisfied! I thank them because they are very accurate and I have satisfied on my every request! Thank you very much TIDEBUY YOU ARE THE BEST!
Excellent seller, highly recommended, exactly as described, very well packaged, excellent quality, fast shipping AAA+... I'm happy to have bought in Tidebuy. The customer service staff was excellent, superb communication, time even more surprising answer. It was my first purchase and I felt so well taken care of, so I hope to buy some accessories with you soon. Also, I have recommended to my friends. The quality of the dress is more than I expected (had heard that internet shopping not always had good quality), but Tidebuy surprised me. Just appreciate the coverage to the city of Tailand and it allowed me to choose different post companies.
Had an amazing experience with Tidebuy. I was cautious ordering as I haven't ordered from the Internet, however, the product I received was exactly as pictured and great quality. Stitching was top notch, I got it custom made which fits perfectly. Shipping was quick and easy and could be tracked from China to Netherlands.
I wouldbt give any star rating but it made me choose one. This service sucked! I bought a pair of boots i been wanting for months and i ordered them on november 9th and it is now December 13th. I contacted customer service and this girl sarah sent me the wrong tracking information for a different order i placed. They are helpless. I asked for a refund and they gave me sum tracking number and said i chose the slowest shipping method and blah blah blah but i give up with them. This was the worst customer service i have ever recieved and will never order from them again. Hopefully ill get my other order i placed but very unlikely. All i can say is $#*! them
I asked "Fairy" how to return a Blue Tooth Headset I received from Tidebuy because it did not work and she first asked it the wires fit... and it went downhill from there.We conversed for 25 minutes as she/he came up with every reason why I could not get a refund.
Finally after I got insistent she said it would cost more money to return it than the item is worth. I gave up after that. Lesson Learned... Never to order from Tidebuy again.
P.S. I also purchased 2 clothing items and they are way too small. Their products are substandard. I got on their website and submitted some complaints in on their products that I purchased recently, it has been two days and they never showed up on their site. Apparently they only post the good reviews which explains there high rating on their site.
Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team
I got my order quick! The jacket is exactly like on the photo and the quality is perfect. I was long thinking about to order - did it and got really happy! I will for sure order again and tell everyone who asks me (which are many people)
I wear this boots for all my dresses. For short length outfits I wear it as a knee length boot and for jeans and other dresses I wear them as ankle length boots. It is very amazing!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team