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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Utah
2 reviews
3 helpful votes
Follow Muriel B.
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My fashionable clothing store! I want to open my own fashionable clothing store when I was young. But I don't know how to do that. One day, my collage teacher recommended to me Tidebuy site. WOW, it is amazing and the price is much cheaper. Then I decide to order a series of clothing from that store. I have placed my order successfully and the selling is increasing day by day! Thanks, my dear Tidebuy!@!

Date of experience: December 15, 2014
California
2 reviews
3 helpful votes
Follow Jennifer W.
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Shocking! I was shocked by Tidebuy site
December 16, 2014

Shocking! I was shocked by Tidebuy site. I can say that it is the most complete online shopping store that can be trusted. I have ordered several items from here and the stuff online always gave me some discount when I need it. Oh, it is cheaper and has good value. Sounds fantistic!

Date of experience: December 15, 2014
California
2 reviews
3 helpful votes
Follow Afra M.
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I'm in love with the jacket and got it in the camel, as well. The quality is great and I definitely got this for a steal! I followed the sizing chart and everything I ordered fits perfectly-- and, trust me, I was worried. I haven't had luck buying from China, before, but this was an excellent experience. My order took two days to process and three days to ship, without a hiccup in the mix. So, after ordering Sunday night, I had everything Friday morning-- excellent! I will definitely buy from Tidebuy, again.

Date of experience: December 15, 2014
Canada
2 reviews
2 helpful votes
Follow Erica H.
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Thanks for going the extra mile to ensure i have a dress for my special event. I am looking forward to doing business in the future. Thank you for the speedy delivery and the dress fits perfectly!

Date of experience: December 15, 2014
Belgium
2 reviews
2 helpful votes
Follow Cecilia W.
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Tidebuy made my day for the second time. This time with a faster shipping unlike in the first shopping experience. I cannot believe how fast the site was able to deliver it. I love the jacket, the long sleeve is just good enough for a warming experience. Great jacket for a low price was worth it. I went for Expedited shipping and it came in three day.

Date of experience: December 15, 2014
Germany
2 reviews
2 helpful votes
Follow Natalie B.
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This is just to say thank you for the nice dress customized for me by tidebuy. I would give four stars for shipping which became a little slower.

Date of experience: December 15, 2014
Austria
2 reviews
2 helpful votes
Follow Enid B.
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Super site!
December 15, 2014

Super site! I have got my red coat. Really good and I will be back here soon!

Date of experience: December 15, 2014
Canada
2 reviews
2 helpful votes
Follow Winni H.
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First of all this is the first time I have purchased clothing online so I wasn't sure how it would work out. Second, I am not a small person and after reading some reviews I was a little worried. It is a light material very comfortable. I am 5ft 6in and usually wear a medium, the large fit just fine, flattering and even though I'm tall it still looks good as a dress. I got the black, I wear it with tall black heeled boots and and black belt around the hips and get lots of complements! Love it!

Date of experience: December 15, 2014
Serbia
2 reviews
2 helpful votes
Follow Audrey H.
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Thank you very much for your help and I will give you a good response. The fabric and the colour of the dress are all fabulous! You are so kins and sweet that I will buy more dresses on your website!

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
Follow Sharon M.
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When I first chose this dress for my friend, I wondered how it would fit and look on her. I was so shocked when I saw her walking up the aisle with this dress. It fitted her so well and was so amazing to all her guest. I never anticipated that it would become an excellent fit and glory on my friend. She had looked like an angel wearing the dress. Oh, how I will encourage others to buy this design and only from Tidebuy.

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
Follow Novia E.
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It is still fresh in my mind as if it was yesterday. It is now one year down the line and another cyber Monday is hear. Last year, I had made use of the Black Friday to get good discounts. Time has passed so fast and I need to upgrade my closet. I made a few orders some few hours ago. I hope my experience will be just like what I had experience last year.

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
Follow Esther W.
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It was more easy and cheaper shopping here than in a bridal store in downtown. The price in the store was 500 plus bucks but I got a nice wedding dress here for 200. This dress is absolutely perfect and having been altered to fit me flatters me. I am very pleased just counting down 15 more days to my wedding. Thank you so much for a great design.

Date of experience: December 15, 2014
Georgia
2 reviews
2 helpful votes
Follow Bonnie B.
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My order from this site was a Beautiful Black Mesh Hollow Round-Neck Backless Sheath Dress-Two Piece Set. You can search it and see. It is a club wear but I like it because it is not very explosive. Long story shortened, I now have my dress. Thanks

Date of experience: December 15, 2014
Saudi Arabia
2 reviews
2 helpful votes
Follow Donna B.
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Tidebuy is really a serious store! Can contact them easily for every uncertainty and know that they will give you the right advice! I bought a couple of times from them and I am always satisfied! I thank them because they are very accurate and I have satisfied on my every request! Thank you very much TIDEBUY YOU ARE THE BEST!

Date of experience: December 14, 2014
Florida
2 reviews
2 helpful votes
Follow Elvira G.
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Excellent seller, highly recommended, exactly as described, very well packaged, excellent quality, fast shipping AAA+... I'm happy to have bought in Tidebuy. The customer service staff was excellent, superb communication, time even more surprising answer. It was my first purchase and I felt so well taken care of, so I hope to buy some accessories with you soon. Also, I have recommended to my friends. The quality of the dress is more than I expected (had heard that internet shopping not always had good quality), but Tidebuy surprised me. Just appreciate the coverage to the city of Tailand and it allowed me to choose different post companies.

Date of experience: December 14, 2014
New York
2 reviews
2 helpful votes
Follow Olga B.
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Had an amazing experience with Tidebuy. I was cautious ordering as I haven't ordered from the Internet, however, the product I received was exactly as pictured and great quality. Stitching was top notch, I got it custom made which fits perfectly. Shipping was quick and easy and could be tracked from China to Netherlands.

Date of experience: December 14, 2014
California
2 reviews
7 helpful votes
Follow arlenna C.
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I wouldbt give any star rating but it made me choose one. This service sucked! I bought a pair of boots i been wanting for months and i ordered them on november 9th and it is now December 13th. I contacted customer service and this girl sarah sent me the wrong tracking information for a different order i placed. They are helpless. I asked for a refund and they gave me sum tracking number and said i chose the slowest shipping method and blah blah blah but i give up with them. This was the worst customer service i have ever recieved and will never order from them again. Hopefully ill get my other order i placed but very unlikely. All i can say is $#*! them

Date of experience: December 14, 2014
tidebuy t. Tidebuy Rep
over a year old

Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team

South Carolina
1 review
2 helpful votes
Follow Joy W.
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I asked "Fairy" how to return a Blue Tooth Headset I received from Tidebuy because it did not work and she first asked it the wires fit... and it went downhill from there.We conversed for 25 minutes as she/he came up with every reason why I could not get a refund.
Finally after I got insistent she said it would cost more money to return it than the item is worth. I gave up after that. Lesson Learned... Never to order from Tidebuy again.
P.S. I also purchased 2 clothing items and they are way too small. Their products are substandard. I got on their website and submitted some complaints in on their products that I purchased recently, it has been two days and they never showed up on their site. Apparently they only post the good reviews which explains there high rating on their site.

Date of experience: December 12, 2014
tidebuy t. Tidebuy Rep
over a year old

Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team

France
2 reviews
2 helpful votes
Follow Hermosa W.
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I got my order quick!
December 12, 2014

I got my order quick! The jacket is exactly like on the photo and the quality is perfect. I was long thinking about to order - did it and got really happy! I will for sure order again and tell everyone who asks me (which are many people)

Date of experience: December 12, 2014
France
1 review
0 helpful votes
Follow StePHg J.
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I wear this boots for all my dresses. For short length outfits I wear it as a knee length boot and for jeans and other dresses I wear them as ankle length boots. It is very amazing!

Date of experience: December 12, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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