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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Czechia
2 reviews
2 helpful votes
Follow Chloe D.
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The site has repetitively delivered dresses, coats, pants and bags to me. Some of them were shipped during the great sale season offer and I saved a lot buying. I understand that tomorrow is a cyber Monday. I hope to buy some designs if shipping will be made free.

Date of experience: December 12, 2014
Belgium
2 reviews
2 helpful votes
Follow Camille M.
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I had previously issues with an item but they took care of it immediately without me even having to ask... I appreciate the attentiveness.

Date of experience: December 12, 2014
NL
2 reviews
2 helpful votes
Follow Natalie S.
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I have got my new dress and it is very beautiful, with great quality, good materials. Only one point that I am not too satisfied. The color is darker to the picture, anyway it is just fine.

Date of experience: December 12, 2014
GB
2 reviews
2 helpful votes
Follow Sara P.
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This is the first time I have used tidebuy but it certainly won't be the last. I was very happy and very impressed with my purchase. The handbag is exactly as shown and the quality is very good. Handling and shipping time was excellent and communication with the supplier was brilliant. I am VERY happy to recommend this company and their product to others wishing to use them and as I have already said YES I will definitely use them again

Date of experience: December 11, 2014
GB
2 reviews
2 helpful votes
Follow Hedda W.
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Tidebuy can always give me surprises and the dress I've got fits me well. I like the dress style because it makes me look elegant and beautiful. I cannot wait to wear it on my big day. Many thanks.

Date of experience: December 11, 2014
New York
1 review
0 helpful votes
Follow samantha w.
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I ordered 300$s in clothes on 11/26/14 it is now 12/11/2014 and they are still not here. I wonder if i will even get them!

Date of experience: December 11, 2014
tidebuy t. Tidebuy Rep
over a year old

Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team

Delaware
2 reviews
2 helpful votes
Follow Donna R.
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My dress is wonderful, i fell in love. The qualitiy is absolutely high. I ordered custom size and it fits perfect. I ordered with express shipping and have it 8 days later after i ordered it cant be faster (America). Super work Tidebuy team, big lovely thank at all dressmasters who work on my dress. Its so beautiful. I will definitely order from you again. Lovely greets.

Date of experience: December 11, 2014
North Carolina
2 reviews
15 helpful votes
Follow Belinda C.
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My cake server from Tidebuy finally arrived. It has a good looking. I think I can use it as a mirror. Just kidding. Thank you for sending it to me so quickly. Though it is just a small thing, your professional service leaves me a good impression. Next time I will still consider your website when I need to buy something.

Date of experience: December 11, 2014
Virginia
2 reviews
2 helpful votes
Follow Michaelia B.
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We loved the fact that this site accepted to customize our ten T-shirts to have same prints. They were cheap and stylish so we had a great fun day. One word for the customer service, "Thank you so much"

Date of experience: December 11, 2014
GB
1 review
1 helpful vote
Follow Rachael H.
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I received my parcel in a reasonable amount of time, the first 2 pairs of boots were lovely just as the website described and as pictured. Have since discovered the size conversion chart on the website is wrong. They listed a size 38 as a uk size 5.5 it's actually a size 5. Luckily they both fit well.

Date of experience: December 11, 2014
tidebuy t. Tidebuy Rep
over a year old

Dear Rachael,
Many thanks for your reviews here.
We are very sorry for the unpleasant experience happened on you. Thanks for your suggestion about size and we will try our best to improve our service. If you have some construction suggestions, please feel free to contact us at: [email protected] or [email protected]. Your great support will be highly appreciated.
Have a nice day!

Best regards,
Tidebuy Team

Virginia
2 reviews
3 helpful votes
Follow Madeline B.
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They arrived today
December 11, 2014

They arrived today. I was so happy to fit the dresses and realized all my bridesmaids are looking gorgeous. I wish I had discovered this site earlier. I had bought my wedding dress offline but I see the same design here would have saved me 61 dollars including shipping. No regrets though as am preparing for my big day. Thanks for the service.

Date of experience: December 11, 2014
Virginia
2 reviews
2 helpful votes
Follow Mamie R.
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I have ordered a dress to wear at my sister's wedding. Knowing I would need some alteration, but not sure I wanted to take a chance on the custom order, I just got a size that worked for the largest area. I found a new alterations business near my work, and for just $15, got an inch taken in to make this dress perfect for the day. I was completely satisfied with the dress (in dark Navy) and the speed with which it arrived. I received compliments all day and evening! I have already told a friend or two about Tidebuy! Thank you!

Date of experience: December 11, 2014
Germany
1 review
0 helpful votes
Follow Bo b.
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The color and cute velvety texture is the main reason I bought these sandals and I still love them. I was so surprised after I wore I was looking younger. They are super comfortable they are worth it.

Date of experience: December 10, 2014
Texas
1 review
0 helpful votes
Follow Claire L.
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What a beautiful dress for my flower girls! I ordered 2 in ivory with the clover green sash. The dresses are fully lined with a hidden zipper. The sash is sewn on the dress around the waist but they also sent a second one which you can use to make the bow in the picture. The dress came heavier than I expected it to be but it looks so light and summery! They have to be shortened of course but I can do that myself. I am very very pleased with the quality and the service and I will recommend this site to all my friends and family.

Date of experience: December 10, 2014
France
2 reviews
2 helpful votes
Follow Maria E.
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Thank you for your assistance
December 11, 2014

Thank you for your assistance. I have received the package already. The dress is very beautiful. I'm very happy, that the dress suits me the way I want. Thank you very much again. I made my next purchase at your site and you have already shipped it. I'm waiting for the dress with impatience. I'm sure that the dress will be very beautiful as the one you sent before. Thank you for your professionalism and the best quality dresses!

Date of experience: December 10, 2014
New Jersey
2 reviews
2 helpful votes
Follow Hulda G.
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During the last days, I am worried if I can get my dress because I need it in urgent, umm, But yesterday, I got my dress and I attend my friend's wedding party, That's wonderful. Only one point is that the delivery is not very fast when I need the dress in urgent.And first, I wanna to wash it first and then put it on, but time is not enough. So fast delivery need to be improved on your based service.

Date of experience: December 10, 2014
Canada
1 review
0 helpful votes
Follow KEcs a.
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I am super super happy with my dress. I was amazed by the AMAZING customer service and fast shippping! I am recommending Tidebuy.com to everyone I know that is looking for great dresses! Thank you soooo much!

Date of experience: December 10, 2014
Germany
2 reviews
2 helpful votes
Follow Letitia C.
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Die Bestellung ist heute eingetroffen und wir sind sehr begeistert von eurem service und den gelieferten Artikeln. GROßES LOB an euch wir bleiben sehr gerne weiterhin ihre kuntschaft.

Date of experience: December 10, 2014
GB
2 reviews
3 helpful votes
Follow Octavia B.
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My purple dress is so attractive and very slimming! This is made with high quality material and I can't wait to wear this out! This looks good with black tights and knee high boots! Great Seller! Very quick shipping!

Date of experience: December 10, 2014
Canada
1 review
0 helpful votes
Follow Tess G.
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I was very happy that I ordered this dress. I received it about 2-3 weeks after placing my order and it fits perfectly. It is very flattering. I cannot wait to show off my new dress on the party!

Date of experience: December 10, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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