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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Love my hoodie! All my friends admired it, its just a little shorter than the photo, Quality is great!
The product was exactly as seen on the website and the quality was very good.
My dress was superbly made and delivered quickly as well as packaged to travel very well. I am extremely happy with this purchase and will order from this company again.
Hi. Got my boots today! Was so so pleased of how quickly they arrived! I just love them! Thank you for your excellent service and super quality boots. Many many thanks
I am excited to see my dress, I ordered the Ice Blue dress.The colour is my favorite. Material turned out great and it is exactly what you see what you get. They did a great job. Very glamorous & feels beautiful on.It came really quickly and fits perfectly. I would not hesitate to order from Tidebuy again!
I have got the new dress for my girlfriend. It looks like she loves it very much ans she is happy with the dress. Very beautiful and affordable. Thanks Tidebuy!
Thanks for shoes, they have arrived, very beautiful and comfortable. I will suggest to my friends as well. Your service is very good and very quick!
I had been looking for a wedding dress for my big day for a long time and it was hard for me to find a good one. However, I finally find it on this website and it was really beautiful and the price was affordable. Thanks so much.
Placed my order Nov 27th 2014 have not been able to track my order, when on their sisite sh I was I've entered the wrong email even to reset my password, but the email entered is right considering they sent me my order info and showed as being pd. Can't get a hold if anyone to help not even online chat
My bridesmaid dresses look amazing! The postage was quick and Tidebuy were happy to help and answered all of my requests. I'm so excited about our wedding day and can't wait to see my beautiful bridesmaids in their lovely dresses. Thank you!
My dresses from Tidebuy are gorgeous and high quality. I am really impressed. Dresses are lined and padded and even have tags, very professional. Shipping and Custom/Duties were a bit pricy, but still overall good value.
I want everyone to know that this dress is truly amazing in EVERY way! The stitching is precise, the fabric is good quality, I bought these dresses for my bridesmaids and they are simply elegant. Please do no hesitate, it is definitely worth the price and more! The measurements fit my girls well!
Tutto come in descrizione solo che nella foto sembra molto più in lunga in realtà la lunghezza è quella di una felpa normale! Comunque a parte tutto è fantastica ;)
My hoodie is very stylish but the only thing is to make sure thou know your measurements as far as the sizing goes b4 ordering definitely look at the size measuring chart other than that I love the hoodie
Normaly fast and reliable services. This time i have wait a bit longer for this order but at the end it worth it. I bought this Hoodie at lower price and i didn't expect much. But it is good quality, nice material and it fits perfectly. I was 100% satisfied with every single product I bought from them.
I will shop agan;-)
I ordered this dress made to measure in ivory and lavender. The sizing and quality are excellent. I've purchased 8 of these and they have all been perfect. Turn around time was also very fast. I received all of my items within two weeks of ordering them. Very happy!
I'm always weary of shopping online. Especially for things as important as bridesmaid dresses. Things can go wrong, or you can change your mind, but this company and the supervisors are so willing to help. They will not stop until their customers are satisfied. I am very impressed with this company. They take care of their customers.
The dress was shipped in a short period of time, as it was expected, considering that the order was placed in the middle of summer. I was impressed with the fabric quality and design, considering its price, not to mention that it looked even better that in the picture. I was very satisfied, since I looked amazing! Excellent!
Tidebuy is amazing! I didn't think this dress was going to arrive on time but they made it happen! I am so thankful! And highly recommend their products!
I would just like to take this opportunity to say 'Thank You' for the prompt service and I love the softness and beautiful of my Gorgeous dress. Amazing! Thanks again!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
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Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team