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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

New York
2 reviews
2 helpful votes
Follow Rosalind S.
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Love my hoodie! All my friends admired it, its just a little shorter than the photo, Quality is great!

Date of experience: December 10, 2014
GB
2 reviews
2 helpful votes
Follow Josephine H.
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The product was exactly as seen on the website and the quality was very good.

Date of experience: December 10, 2014
GB
2 reviews
1 helpful vote
Follow Laurel B.
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My dress was superbly made and delivered quickly as well as packaged to travel very well. I am extremely happy with this purchase and will order from this company again.

Date of experience: December 10, 2014
NL
2 reviews
1 helpful vote
Follow Caroline W.
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Hi
December 10, 2014

Hi. Got my boots today! Was so so pleased of how quickly they arrived! I just love them! Thank you for your excellent service and super quality boots. Many many thanks

Date of experience: December 10, 2014
KR
2 reviews
3 helpful votes
Follow Kimberley T.
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I am excited to see my dress, I ordered the Ice Blue dress.The colour is my favorite. Material turned out great and it is exactly what you see what you get. They did a great job. Very glamorous & feels beautiful on.It came really quickly and fits perfectly. I would not hesitate to order from Tidebuy again!

Date of experience: December 9, 2014
KR
1 review
1 helpful vote
Follow Vera E.
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I have got the new dress for my girlfriend. It looks like she loves it very much ans she is happy with the dress. Very beautiful and affordable. Thanks Tidebuy!

Date of experience: December 9, 2014
KR
2 reviews
5 helpful votes
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Thanks for shoes, they have arrived, very beautiful and comfortable. I will suggest to my friends as well. Your service is very good and very quick!

Date of experience: December 9, 2014
Montana
2 reviews
3 helpful votes
Follow Valen T.
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I had been looking for a wedding dress for my big day for a long time and it was hard for me to find a good one. However, I finally find it on this website and it was really beautiful and the price was affordable. Thanks so much.

Date of experience: December 9, 2014
Kentucky
2 reviews
2 helpful votes
Follow marcy m.
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Placed my order Nov 27th 2014 have not been able to track my order, when on their sisite sh I was I've entered the wrong email even to reset my password, but the email entered is right considering they sent me my order info and showed as being pd. Can't get a hold if anyone to help not even online chat

Date of experience: December 9, 2014
tidebuy t. Tidebuy Rep
over a year old

Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team

KR
1 review
1 helpful vote
Follow Olga B.
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My bridesmaid dresses look amazing!
December 9, 2014

My bridesmaid dresses look amazing! The postage was quick and Tidebuy were happy to help and answered all of my requests. I'm so excited about our wedding day and can't wait to see my beautiful bridesmaids in their lovely dresses. Thank you!

Date of experience: December 9, 2014
KR
2 reviews
3 helpful votes
Follow Adelaide G.
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My dresses from Tidebuy are gorgeous and high quality. I am really impressed. Dresses are lined and padded and even have tags, very professional. Shipping and Custom/Duties were a bit pricy, but still overall good value.

Date of experience: December 9, 2014
KR
2 reviews
3 helpful votes
Follow Mona B.
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I want everyone to know that this dress is truly amazing in EVERY way! The stitching is precise, the fabric is good quality, I bought these dresses for my bridesmaids and they are simply elegant. Please do no hesitate, it is definitely worth the price and more! The measurements fit my girls well!

Date of experience: December 9, 2014
KR
1 review
1 helpful vote
Follow Betty K.
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Tutto come in descrizione solo che nella foto sembra molto più in lunga in realtà la lunghezza è quella di una felpa normale! Comunque a parte tutto è fantastica ;)

Date of experience: December 9, 2014
California
2 reviews
3 helpful votes
Follow Isabel W.
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My hoodie is very stylish but the only thing is to make sure thou know your measurements as far as the sizing goes b4 ordering definitely look at the size measuring chart other than that I love the hoodie

Date of experience: December 8, 2014
Hong Kong
1 review
1 helpful vote
Follow Meredith Y.
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Normaly fast and reliable services
December 9, 2014

Normaly fast and reliable services. This time i have wait a bit longer for this order but at the end it worth it. I bought this Hoodie at lower price and i didn't expect much. But it is good quality, nice material and it fits perfectly. I was 100% satisfied with every single product I bought from them.
I will shop agan;-)

Date of experience: December 8, 2014
KR
2 reviews
3 helpful votes
Follow Michelle H.
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I ordered this dress made to measure in ivory and lavender. The sizing and quality are excellent. I've purchased 8 of these and they have all been perfect. Turn around time was also very fast. I received all of my items within two weeks of ordering them. Very happy!

Date of experience: December 8, 2014
Germany
3 reviews
2 helpful votes
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I'm always weary of shopping online
December 9, 2014

I'm always weary of shopping online. Especially for things as important as bridesmaid dresses. Things can go wrong, or you can change your mind, but this company and the supervisors are so willing to help. They will not stop until their customers are satisfied. I am very impressed with this company. They take care of their customers.

Date of experience: December 8, 2014
KR
2 reviews
2 helpful votes
Follow Debby C.
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The dress was shipped in a short period of time, as it was expected, considering that the order was placed in the middle of summer. I was impressed with the fabric quality and design, considering its price, not to mention that it looked even better that in the picture. I was very satisfied, since I looked amazing! Excellent!

Date of experience: December 8, 2014
Hong Kong
2 reviews
2 helpful votes
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Tidebuy is amazing!
December 8, 2014

Tidebuy is amazing! I didn't think this dress was going to arrive on time but they made it happen! I am so thankful! And highly recommend their products!

Date of experience: December 8, 2014
Thailand
2 reviews
2 helpful votes
Follow Elvira N.
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I would just like to take this opportunity to say 'Thank You' for the prompt service and I love the softness and beautiful of my Gorgeous dress. Amazing! Thanks again!

Date of experience: December 8, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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