Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TickPick

TickPick

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
How would you rate TickPick?
grey stargrey stargrey stargrey stargrey star

TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Rebecca W.
Unfollow Rebecca W.
Share Review
Report Review

User Friendly
July 6, 2024

The mobile app is user friendly and so easy to use. I love that you can view "where" the tickets are in the venue!
Great Experience and Happy with my choice in a sea of choices!

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
Follow Carolyn N.
Unfollow Carolyn N.
Share Review
Report Review

Great price
July 6, 2024

It was very easy to find my tickets. I found great location and no booking fees. The best, definitely I Will use it again

Date of experience: June 25, 2024
North Dakota
1 review
0 helpful votes
Follow JK S.
Unfollow JK S.
Share Review
Report Review

Great facility, professional and friendly staff at Polar Park!

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
Follow Tammy I.
Unfollow Tammy I.
Share Review
Report Review

Great tickets
July 5, 2024

First time using tick pick and it was easy and great!

Date of experience: June 25, 2024
Missouri
1 review
0 helpful votes
Follow Scott R.
Unfollow Scott R.
Share Review
Report Review

Ease of use
July 5, 2024

The app was easy to use. I had a great time at the ballpark

Date of experience: June 25, 2024
Washington
1 review
0 helpful votes
Follow Cecilia J.
Unfollow Cecilia J.
Share Review
Report Review

Increible!
July 5, 2024

Todo estuvo super fácil y sin las horribles comisiones de Ticketmaster

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
Follow Ken X.
Unfollow Ken X.
Share Review
Report Review

Great seats.
July 5, 2024

View from seats at Minute Maid Park were excellent. View included all score boards, video screens, full field and dugouts.

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
Follow Brian Y.
Unfollow Brian Y.
Share Review
Report Review

Great!
July 5, 2024

It was amazing! We had a great time! The stadium was perfect for the venue!

Date of experience: June 25, 2024
Michigan
1 review
0 helpful votes
Follow Pepina U.
Unfollow Pepina U.
Share Review
Report Review

Ordering the tickets was easy, prices were good and I really like that they didn't charge a service fee.
The tickets were all done digitally on my phone and available on the MLB ballpark app.
One thing I was a little disappointed about was that you had a promotion for $10 off your first order which I did not receive.

Date of experience: June 24, 2024
Wisconsin
1 review
0 helpful votes
Follow Torri X.
Unfollow Torri X.
Share Review
Report Review

KB Concert
July 5, 2024

AMAZING! 1000/10. My sister and I had an absolute blast seeing Kane Brown. Would 100% see him again.

Date of experience: June 24, 2024
Colorado
1 review
0 helpful votes
Follow Henry V.
Unfollow Henry V.
Share Review
Report Review

Great
July 4, 2024

Great experience with TickPick and events it hosted

Date of experience: June 24, 2024
New York
1 review
0 helpful votes
Follow Bobbi Jo G.
Unfollow Bobbi Jo G.
Share Review
Report Review

Great first time experience!
July 4, 2024

Grabbed last minutes tickets for Carrie Underwood when other plans fell through. Tickets were delivered within minutes and at a great price. Like the fact that there are no additional fees!

Date of experience: June 24, 2024
Florida
1 review
0 helpful votes
Follow Luis A.
Unfollow Luis A.
Share Review
Report Review

No worries
July 4, 2024

I have to admit, this is the first time I've used tick pick and was a lil concerned about showing my tickets on the mobile and having a problem at the gate, being my kids first concert. We went right in without a hitch and enjoyed the show. Thank you

Date of experience: June 24, 2024
District of Columbia
1 review
1 helpful vote
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review

Lost $800 for nothing - do NOT use TickPick
July 4, 2024

My husband wanted to surprise me with last minute tickets to a concert in Virginia Beach for our anniversary. The headliner for our event was scheduled to go on at 9pm so we were looking for last minute deals on various sites. All other ticket brokers (Stubhub, Gametime, Seatgeek, etc) cut off ticket sales before 8:30pm. This should have been the first red flag. Nonetheless, shortly before 9pm, we decided to purchase tickets on TickPick for over $800 as a last resort, with the expectation that they would be delivered in 5-10 minutes and we could enjoy the show. It ended up being a complete disaster. The tickets were not delivered until over halfway into the headlining set and customer service was not helpful. We were told that TickPick allows a lengthy grace period for sellers to deliver the tickets (even after the event has begun), and that we would not be eligible for a refund or even a credit. None of this was stated at the time of purchase (otherwise we would not have bought them). We are now out over $800 despite missing 75% of the concert due to TickPick's slow delivery and lack of caring about their customer service and buyers. If you are planning on using a ticket broker, use a competitor that is responsible so you don't waste your money on a disaster experience. This was our first and last time using TickPick.

Date of experience: June 24, 2024
Florida
1 review
0 helpful votes
Follow Brandon J.
Unfollow Brandon J.
Share Review
Report Review

Great price for great seat!
July 4, 2024

Ticket transfer took a while but eventually got it. Ticket was legitimate with no issues. Great night at ballpark for the value of the ticket.

Date of experience: June 24, 2024
Illinois
1 review
0 helpful votes
Follow Aaron L.
Unfollow Aaron L.
Share Review
Report Review

Good experience
July 4, 2024

No issues ticket experience was easy and convenient

Date of experience: June 24, 2024
Virginia
1 review
0 helpful votes
Follow Deanndra U.
Unfollow Deanndra U.
Share Review
Report Review

First TickPick experience
July 4, 2024

So easy to use the app and receive tickets. They were transferred via ticket master within the hour. Highly recommend!

Date of experience: June 24, 2024
California
1 review
0 helpful votes
Follow Perry W.
Unfollow Perry W.
Share Review
Report Review

Good game and easy transaction
July 4, 2024

Got some cheap seats the game was awesome to watch! Astros beat the Orioles 11-14!

Date of experience: June 24, 2024
New York
1 review
0 helpful votes
Follow almon Z.
Unfollow almon Z.
Share Review
Report Review

Simple and fast
July 4, 2024

Took my wife to see Something Corporate and bought tix on TickPick. Quick and easy. Transferred tix without a problem.

Date of experience: June 24, 2024
New York
1 review
0 helpful votes
Follow Lori N.
Unfollow Lori N.
Share Review
Report Review

Best way to buy tickets!
July 3, 2024

Seats were amazing. Smooth transaction. This is my go to for all my future ticket purchases!

Date of experience: June 23, 2024