On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was my first concert ticket purchase. When I made the purchase at 530pm (the day of) I was so nervous, and not sure what to expect... but everything went so smoothly. We had great seats and paid a fraction of the price.
I will definitely be buying here from now on.
I found the app easy to use, prices were reasonable and I like that the price you see when you pick seats is the price you pay. No add on charges when you checkout.
The game it self was not very good for the Cardinals as they were beat soundly.
Super easy to purchase ticket. Super easy scanning getting in. At the venue it didn't contain all the information on my seat, row, section. I had to open the attached PDF for proof of seating.
My family made a last minute decision to attend a KC Royals game. I tried GameTime and Ticketmaster but was extremely unhappy with their surprise fees. I turned to TickPick and couldn't be more happy with the process. Within an hour of purchasing the tickets, I had them in my MLB app. I highly recommend.
As easy as it gets. TickPick came in clutch for some great seats at even better prices, love the all in pricing. No guess work on how much the tickets will actually cost.
Ever been to an Astros game? It was great!
Ever buy tickets from a third party app? No complaints.
So far the convenience and experience has been unsurpassable
Love the no fees part and will buy tickets on this site instead. Sadly we were not able to use the tickets due to illness
We got a free ride to the stadium from a local bar and the game was fantastic. I.ve been to several hundred games, but this is the first where I saw both a grand slam and an inside the park home run in the same game.
Great seats, great price, great fun!.
We had so much fun at the ballgame. The seats were excellent and I appreciate that I can get a visual preview before purchasing the tickets. The entire process from searching to purchasing and using the tickets was really easy. We'll definitely purchase again from this site.
My daughter and I were driving across the country, saw there was a game playing at Kauffman Stadium, turned around, bought tickets and watched a great game in great seats! TickPick had many options of seats for us to choose from. We picked what we wanted and headed to the entrance! Everything was easy and we had a blast!
I will use this site for all baseball game tickets going forward. The site is easy to use, loved how you see a picture from the section you are looking at, and the price rating is awesome. Best site for baseball tickets.
I bought 2 tickets on Saturday to a show at the Hollywood Bowl on Sunday. It said "you got the tickets" and all that however they were NEVER delivered. I contacted TickPick support early Sunday morning to say I still hadn't received my tickets. Someone replied a short time and said they would look into for it for me. And then I NEVER heard from them again despite 3 more follow up emails! On Monday they replied and said oh sorry their shift ended shortly after they sent that email so that's why they never replied… Uh great, so maybe hand it off to a colleague then? So I had to CANCEL my date last minute which made me look foolish and embarrassed, with huge disappointment all around. And guess what? They STILL haven't refunded me for the tickets I bought! No replies since the first email on Monday (it's now Thursday) despite my follow ups. This is truly one of the WORST customer experiences I have ever had! I should add that I have used TickPick many times before without issue, but this one was an absolute trainwreck on every level.
Awesome! It was really quick process on the app and quick system in the entrance.
Accidentally found TickPick while looking to purchase Pine Knob Theatre tickets. Lucky me! Got a great pavilion location with NO fees. Accurate, timely ticket delivery.
Very good first experience.
Will be putting to word out to my peers.
Everything went as it should. No issues were experienced. Would use again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members