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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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Bought tickets to Yankees/Astros game for June 24,2022. We received the link with the tickets that had the QR codes. After considerable expense of getting to Yankees Stadium on a promotional give away night we were told our tickets were not valid. After a lengthy hold with Tickpick we were told they cannot reach the seller and there were no other tickets at a comparable price so my family and I were unable to attend the game. Would be very leary of buying tickets from these scammers!
Well the experience was great! However I had to buy a second set of tickets because it was not clear on GA seating. Typically, GA seating is on the floor…. Not at Credit One Stadium. Don't be fooled. Tickets stated that they were floor. GA seat in Credit One Stadium are in the top sides.
Great tickets and seats up front. No hassle, no fees, just a great time!
Trustworthy seller, I ended up receiving my tickets the day of the concert. I would say it would been nice to get them earlier but it's fine.
Looking for tickets for the game i went to was amazing, I was able to get in section 109 for about $10 a ticket, the best deal I have seen ever off here. Keep trying to find great deals like that more often
On April 22nd I bought 15th row tickets to Garth brooks. On the morning of the concert (6/18) I was emailed that our tickets weren't available. They would give us equivalent seats for no extra cost. We originally had 15th row, they replaced them with 60th. Not ok.
Bought tickets for Mother's Day for my mom and we couldn't even open the tickets to downloaded and now they won't return my money because I opened the email. Secondly the theater said they didn't accept the tickets from them so they appear to be falsely selling tickets. I'm outraged and would love to get my 234 dollars back
I have purchased 6 tickets for a baseball game next month. I had recieved them shortly after via the mlb ballpark app. The only thing is that the barcode for the tickets will appear at a later time. Hopefully it's not 5 minutes before the game. I am traveling to New York from Phoenix to see the game. If I have no issues, I'll stand by my 5 star rating…..
Bought tickets for Astros game on 5/23. A hr before the game and still no tickets. Contacted CS and no response! Do not use these scammers!
I was billed at a much higher cost than appears on the tickets I ordered and received via email. The show date is approaching and there appears to be no way to speak to a live representative.
Best app to get good price tickets for anything you're looking to be entertained for
Partially obstructed view which was a bummer. View of seats from app/website was not depicted accurately
Excellent service! Transaction was quick and easy.
I always check TickPick when looking for tickets:)
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

