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TickPick

4.8

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New Jersey
2 reviews
1 helpful vote
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Awesome
June 26, 2022

Couldn't ask for a better experience in concert to attend can't thank you guys enough for making it happen

Date of experience: June 26, 2022
New Jersey
1 review
7 helpful votes
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Tickpick is a zero
July 25, 2022

Bought tickets to Yankees/Astros game for June 24,2022. We received the link with the tickets that had the QR codes. After considerable expense of getting to Yankees Stadium on a promotional give away night we were told our tickets were not valid. After a lengthy hold with Tickpick we were told they cannot reach the seller and there were no other tickets at a comparable price so my family and I were unable to attend the game. Would be very leary of buying tickets from these scammers!

Date of experience: June 25, 2022
South Carolina
1 review
0 helpful votes
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Black Crows
June 23, 2022

Well the experience was great! However I had to buy a second set of tickets because it was not clear on GA seating. Typically, GA seating is on the floor…. Not at Credit One Stadium. Don't be fooled. Tickets stated that they were floor. GA seat in Credit One Stadium are in the top sides.

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
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Solid Service
June 23, 2022

Great tickets and seats up front. No hassle, no fees, just a great time!

Date of experience: June 23, 2022
Tennessee
1 review
0 helpful votes
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Awesome
June 23, 2022

Love live music and no fees makes it possible to see more shows.

Date of experience: June 23, 2022
California
1 review
0 helpful votes
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Keshi Tickets
June 23, 2022

Trustworthy seller, I ended up receiving my tickets the day of the concert. I would say it would been nice to get them earlier but it's fine.

Date of experience: June 23, 2022
Wisconsin
1 review
0 helpful votes
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A great deal
June 23, 2022

Looking for tickets for the game i went to was amazing, I was able to get in section 109 for about $10 a ticket, the best deal I have seen ever off here. Keep trying to find great deals like that more often

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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Easy peasy
June 23, 2022

Need a ticket fast at the last minute? Look no further!

Date of experience: June 23, 2022
California
1 review
4 helpful votes
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Awful site.
July 19, 2022

On April 22nd I bought 15th row tickets to Garth brooks. On the morning of the concert (6/18) I was emailed that our tickets weren't available. They would give us equivalent seats for no extra cost. We originally had 15th row, they replaced them with 60th. Not ok.

Date of experience: June 18, 2022
Washington
1 review
1 helpful vote
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Horrible
July 13, 2022

Bought tickets for Mother's Day for my mom and we couldn't even open the tickets to downloaded and now they won't return my money because I opened the email. Secondly the theater said they didn't accept the tickets from them so they appear to be falsely selling tickets. I'm outraged and would love to get my 234 dollars back

Date of experience: June 12, 2022
California
1 review
1 helpful vote
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No issues
June 9, 2022

I have purchased 6 tickets for a baseball game next month. I had recieved them shortly after via the mlb ballpark app. The only thing is that the barcode for the tickets will appear at a later time. Hopefully it's not 5 minutes before the game. I am traveling to New York from Phoenix to see the game. If I have no issues, I'll stand by my 5 star rating…..

Date of experience: June 7, 2022
New York
1 review
1 helpful vote
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Scam
July 4, 2022

The game is tomorrow and I still do not have my tickets. Customer support is offshore they are no help.

Date of experience: June 4, 2022
Texas
1 review
7 helpful votes
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Never received tickets
June 22, 2022

Bought tickets for Astros game on 5/23. A hr before the game and still no tickets. Contacted CS and no response! Do not use these scammers!

Date of experience: May 23, 2022
New Jersey
1 review
2 helpful votes
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I was billed at a much higher cost than appears on the tickets I ordered and received via email. The show date is approaching and there appears to be no way to speak to a live representative.

Date of experience: May 7, 2022
Minnesota
1 review
0 helpful votes
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Great deal on great seats
May 1, 2022

Easy process to buy tickets and take my girls to the Wild game!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Best ticket app
April 29, 2022

Best app to get good price tickets for anything you're looking to be entertained for

Date of experience: April 29, 2022
California
1 review
1 helpful vote
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Partially obstructed view which was a bummer. View of seats from app/website was not depicted accurately

Date of experience: April 28, 2022
California
1 review
0 helpful votes
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Dodger tickets
April 28, 2022

Excellent service! Transaction was quick and easy.

Date of experience: April 28, 2022
Illinois
1 review
0 helpful votes
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Love TickPick
April 28, 2022

Best prices no matter what day, game, team, time, weather, or seat.

Date of experience: April 28, 2022
Missouri
1 review
1 helpful vote
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TickPick Rocks!
April 28, 2022

I always check TickPick when looking for tickets:)

Date of experience: April 28, 2022