TickPickReviews 5,077

"Bought " tickets to the D-Backs-- Dodgers game at Chase Field on 4/25. The Tick Pick website showed the order "Placed" and "Confirmed". 1 hour before the game I still had not received my tickets. Called customer service; they tried to reach the seller, and could not. Offered me tickets far inferior to the ones I had "purchased", which I declined. I will not be using them again. If it's not a scam, it's pretty darn close!

I never write reviews. Seriously I think this is my first one but that is just now and bad my experience is using this appl/website. If I could give it 0 stars I would. I bought 2 tickets to the Bruins Coyotes game on Saturday night. TickPick took $362 from me and they double sold the tickets. I was denied entry at the gate and then they wouldn't refund me cause "the seller has proof the tickets were transferred." Even though when I got there and went to the box office they told me the seats that I bought were transferred to an entirely different email address. Basically called me a liar. Embarrassed me beyond belief on Saturday night with my date who I told I had tickets to the game. Don't buy tickets from TickPick cause there is a good chance you'll go there and not be able to get in. Customer support is useless as well.

I've tried selling on here but they don't have their own website to transfer tickets. You have to send them to the buyers email which if you sell tickets you know that's going to bite you when they find cheaper seat or can't attend. They just say you never sent them or that they can't download them. Never had a problem with StubHub or Ticketmaster because you send them to them and that's you part of the deal. I've been contacted by email several times telling me to resend the tickets because the buyer can't figure how to download them or lost the email. I just got a email saying that I didn't deliver 2 tickets which sold for 326$ Also I owe 489$ for the costumer so he won't give them a bad review and the inconvenience. I sent them proof of transfer and they said it didn't matter. -815$$ for tickets I delivered scam! And they charge the same to sell your tickets as other sites 15% I have had zero problems with any other sites I sell on. So I would not sell anything on this scam website.

The fine print is that once you purchase a ticket - the seller has 48 hours to decide if they want to actually sell it to you. Meanwhile you are just stuck waiting and have no choice. All the while other tickets are being snapped up and prices going higher and higher.

Their terms only protected the Seller and Buyer does not have any protection beside you are buying addition pay with insurance. I bought a ticket that had exclusive access but when the Seller delivered, it delivered a regular ticket which is like 30% lower than what I was paid for. Because the seller delivered a ticket thats 2 row in front of what I paid for, this would consider as upgrade in "Tickpick" term. This is ridicules service, where people can replace with another type of ticket that you can get elsewhere to fulfill your order

My friend and I bought the Vancouver Canucks tickets February 6th, 2022. The day before of the game they email us and said the game got canceled. We never got our tickets. Clearly the game was not canceled because we have Check the Vancouver Canucks website etc.
We are now waiting for our refund and I Doubt they will give us back since they never give us out tickets. So please don't waste your time and money because you will get nothing out of it.

I purchased Rage Against the Machine Tickets for a 02 April event. When the event was postponed, they refused to offer me a refund. Since I'm active duty Military, I am unable to attend the postponed event on a new date. It's criminal for a customer to purchase a service from a vendor on an agreed date, and when the company is unable to deliver on that agreement, they refuse to refund their customers. Will never do business with them again. Be aware.