TickPickReviews 5,079

Absolutely do not order tickets from this website I ordered tickets for monster jam which cost me $114 And when I got to the venue I couldn't bring up my tickets at all it kept saying the website was forbidden so I had to buy 3 more tickets for me and my sons, imma a single mother of 5 and I worked hard for that money, which was an absolute waste! Then I called them to report what happened and all she could tell me was I should've called them, excuse me I was in line with 200 people behind me waiting to get in, plus it took me 30 minutes just to talk to a person! What a fraud people stay away from this site

Absolutely DO NOT sell your tickets on this website, you will not get paid even if you do everything right. I sold two tickets and transferred them to the buyer (with customer support stating everything was correct), only for days later the customer service to say my order was transferred to the wrong email and I would not be getting paid. Mind you this was the email the buyer requested and that service said was correct MULTIPLE TIMES and trying to help the buyer. Reach out to customer service and all you will hear are ghosts, absolutely terrible support if you are lucky enough to hear someone. If you plan to buy/sell here, just burn the money because that is where your money will end up.

DO NOT SELL HERE. Go to Stubhub, vivid seats, seatgeek or somewhere reputable

These people won't give us our refunds they steady making it seem like they have to find information about the event being canceled and it's all over world wide news and Ticketmaster know the concert canceled so how df do they not knw the concert canceled I will never order tickets from here please don't never buy tickets from here!

When you choose tickets on the website beware! You will have to click on the Filter tickets first. Otherwise you will be looking at potential limited obstructed view seats and buy them. BE CAREFUL!

I have no where else to turn but here but we are not able to reach anyone in the fraud department. We did not purchase tickets and this company has blocked my number and have dismissed my husband and I. If you keep your information with this company after any purchase no matter how many years have passed your personal information is not safe. If you ever get a fraudulent purchase from this company there will be no one to help you and no one will call you back. We are so upset and disgusted with how this company has handled an issue with two honest people just trying to do the right thing and contact a company after a purchase was made and not by them. We need some sort of answer or response back to this. As I believe this company is not taking any ownership for honest customers and for people who are telling the truth about an issue. I need someone to reach out to us about this issue as this is my next attempt to contact someone. We had called the night before the concert and reported fraud under this account and NOTHING was done. We said to freeze the tickets and to please not let anyone use them as we did not purchase them. NOTHING was done. We were then told a month later that the charge is valid. How does that make any sense. There is a tickler message from 4/17/22 with a note from one of YOUR representatives reporting my husbands call and stating that he had reported a fraudulent purchase. NOTHING was done. We were told this charge is valid. I need a call back. We sent proof that we were not even in the state of the concert the day before the concert and the day of the concert. How was none of that taken into consideration. How can not one single person call me back for over a month.

Did not get my ticket sale money. I listed my Cardinals 1st-row season tickets on this site. They "sold". I uploaded the PDFs as required. I was told PDFs did not work the day after the game and I was told I was charged a surcharge for the PDFs failing to work. So I wasted tickets and was told I would be charged extra for their failure.

(Note- they would receive 1 star but I still I got good deal on tix.)
So I was going to a MNF game & used this app to purchase tickets & the listing showed the exact location of the seats including exact section, row & seat numbers. I was happy because they were aisle seats (1-4) but when I received the tickets they were different seat numbers! When I called support they tried to say the seat numbers weren't listed but when I showed them proof that seats the seats I purchased were still available, they tried to say that seat numbers weren't guaranteed even tho they were displayed! So make sure before you purchase ANY tickets from this app/website to screenshot your tickets before purchasing!

I purchased tickets once through Tickpick. I then simply VIEWED other tickets and was charged for them. Spent an hour on the phone with them But they were unhelpful and insisted I had purchased the tickets. Spent another servers hours on the phone with my credit card company and they are "opening an investigation. ". I've never had this issue with stubhub or SeatGeek or any of the other sites and use them a lot. Buyer beware if you make the mistake of giving Tickpick your credit card #

Tick Pick is terrible. I only used them once and will never use them again. Stay away from them.

They incorrectly listed 4 tickets as 'All-In' for $1,967. When selected the price skyrocketed to $7,868! It was $1,967 per ticket! (Deceptive! And Fraud) And, their website did not give a chance to review the final price, it just charged the $7,868.

We called them several minutes after this and they refuse to refund our money. They said they would call us back, they never did.

HORRIBLE!

They will quote one seat and switch the seating once you have paid and claim there are no refunds. Do not deal with this company! I would give a 0 star rating, but this wasn't a star option, unfortunately.

Elton John reschedule 2 times because of covid19 tick pick kept saying the notification will come never did no email no phone call lost 700 my daughter graduation lost too hotel not to mention didn't get see Elton John I am social security took my check to buy these tkts I am do hurt and disguised by the this I want a refund don't use this co for tkts

I purchased tickets for the Mets vs Yankees game and later realized I couldn't go. I listed the tickets for sale and someone purchased them after a few days. I received an Email from Melonie telling me that I had to transfer the tickets which I did and received a confirmation of a successful transfer. The buyer never received the tickets and notified tickpick. I received several calls from Jen telling me I never transferred the tickets. I sent proof that I did and they still don't want to pay me for the sale. Somehow this became my fault. Ridiculous!

Was trying to buy tickets to a concert, denied by perfectly fine credit card twice so I chose venmo and was charged when I bought them. Got a confirmation email and everything. A day before the concert, I get an email saying someone bought the tickets before me and I don't have them anymore. Offered me a $10 credit but now tickets are triple the price. Not only have I not gotten venmoed back, but they charged my credit card TWICE. I've been charged 3 times for tickets I do not have and all they said was oops sorry adn gave me a credit. Will never use the credit bc I will never use this service again. Absolutely terrible and their customer service is even worse.

Okay... where do I start... I purchased several games to baseball games at different stadiums. My friend and I planned to visit several ballparks, however, an emergency came up and our plans changed. I needed to re-sell my tickets to take to at least come close to getting our money back. Well, after reselling 2 games(I had 8 different games) I was unable to open the website where you click on "sell". I called customer service and was told that "MAC" computers sometimes have this issue with their site. They told me to find another computer or use their app. Trouble is; the app does not have the capacity to sale tickets, only buy. So posting tickets was difficult; I had to use my phone. They then claimed that I posted the same tickets twice to the same venue. In between, I called customer service several times and they told me someone from "TECH" would call me... no one did. So after telling me that I sold the same tickets twice, my sell was voided and I was penalized $400... for what I have no idea. I spoke to an Alex who said someone would get back to me in an hour and assured me things would be cleared up. No one called!
What a nightmare! Today, I got in touch with someone else; they have no records of phone call(no notes in system at all! 0. Now they tell me my penalty is 108$... to pay for what... I am not sure. I will tell everyone to stay away now!

Bought tickets for Lady Gaga concert over a year ago. When tour was postponed and no new date was provided was not allowed to receive a refund. Paid $274 for Nosebleed tickets only to later learn these same tickets were selling for around $100 on THEIR OWN WEBSITE. So much for best possible price as they claim on their homepage. When I called to request either a refund or upgrade was told no. When I asked to speak to the manager was told the manager was unavailable and was then hung up on. Will absolutely NEVER use TickPick again. Would not recommend unless you want a horrible experience.

I bought multiple groups of tickets for our family to attend a Broncos game, all of them in the same row. At least, that's what the listing said. After purchasing, one of the groups of tickets was in a different row. I reached out to TickPick and they basically said, "they are close to as advertised, sorry". No offer to buy them back, no effort to make it right.

Never EVER sell your tickets on this site. They only care about the buyers on this site, not the sellers. They swindle you in order to get money from the buyer and the seller.

Then they charge the seller twice even when their site is the one that $#*!ed up. Their customer service doesn't do anything helpful but give you automatic emails.

I feel sad and disrespected after using this site.

I sold 4 tickets to a Braves game and the buyer failed to get the tickets even though I sent them. Tickpick decided that since the buyer didnt get them, regardless of whether of not I sent them, it was my fault. Not only am I out on the sale of the tickets but they charged me an additional 200% penalty. Did absolutely nothing wrong and they charged me nearly a $1000. Please, please whatever you do, dont use this company

Purchased tickets months ago, and get an email 48 hours before the show that my tickets are no longer available and the show is COMPLETELY sold out. Why would you NOT a)verify the tickets are available and b) call these people "trusted sellers?"

Waiting until 48 hours BEFORE showtime to drop thay information is incredibly unhelpful as tickers for shows sell out WEEKS or MONTHS before a show. DO BETTER.

Absolute GARBAGE. Just as bad as Ticketmaster, and that's saying something.