On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to finish even though the first time using the app
You are too specific if u want my feedback. Time is important to me
Please deliver tickets thanks, I need them to go to the concert
Tickets got confirmed fast but the service fee is way to high!
So far, transaction is seamless. This follow up survey is very suspicious and just won't go away.
Easy transaction and fast ticket delivery, many, many thanks
The web site was very Easy to navigate and buy great tickets for a good price! I would definitely be ordering thru them again!
Just yes. That's it, just yes. ……………………………………………………………..
The tickets were 195 each for two. The total was 513. Going back through the charges are printed in 2.5 font. This is an utter scam. Save your money and buy from scalpers.
I didn't have to speak to any one while purchasing my tickets. I'm looking forward to working with yall again for future events! Good experience! Thank you!
I liked it very good n I recommend it 👌 n my bro will going to see it
It was simple to use, detailed every charge being made and responded quickly.
So far so good- I will give 5 stars if all goes smooth for the show...
Excellent service, great seats, efficient and trustworthy experience. Thank you.
Not happy with PPL center, service on site is very bad, charging $69 for service which is outrageous and provide no service. Staff not willing to help, made me wait for over 10min to get me seated whole the show started already.
The place not clean,not organized.
Also I was charged for parking $15, so PPL CENTER COST WAS $85, which is 50% of ticket price and they offered nothing but a seat! The seating not comfortable and the person sitting in front of you is blocking the view plus kids jumping constantly in front of you!
This PPL center is a ripp of. But the SHOW WAS AMAZING and worth every $. I really would like to get a refund from PPL but I know how rude they are and money hungry
Very easy to use. Loved knowing which row bit wished we could have seen which seats were available
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members